35190 - Product Manager

£52,845 - £71,411
1
12 Months
London
London
102 PETTY FRANCE (MOJ) LONDON, SW1H 9AJ
Grade 7, Grade 6
A
Fixed Term
Up to 2 years
Full Time, Part Time
Defence Operations

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Introduction

These are exciting times at ​MOJ Digital and Technology​. We have a clear vision - to develop a digitally-enabled justice system that works more simply for users - and we’re looking for talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing great work, we’re creating a place that’s great to do work in. We offer a tip-top kit, brilliant training opportunities and support from expert colleagues. On top of that, you’ll find flexible working, inclusive culture and a place where your opinion is valued.

The product

Ministry of Justice (MOJ) Digital and Technology has a diverse portfolio of products to suit a wide range of product management skills. We are a mature, in-house service design and software development team, increasingly building services with both public and professional user interfaces, built on top of our APIs and Cloud Platform.

The MOJ Central Digital team is currently transforming staff tools and services for its workforce of over 70,000. As part of the third generation Shared Services Programme, you will lead multidisciplinary agile discovery teams to work on specific service areas that have already been identified in the exploration phase.

The role

You will be an experienced leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity.

You will take products through discovery, alpha, beta and live phases of development with the goal of making government services simpler, easier and faster to use. You will devise and iterate the product roadmap and backlog, be a champion for user needs, document product knowledge, and communicate plans and progress through various channels including the blog, stakeholder meetings and demos. You will also be an active part of the broader product management community, receiving coaching and mentoring from your senior colleagues and taking part in informal support networks with your peers.

As part of Central Digital you will work with other delivery agencies within the justice system, central government departments, and the wider public sector to transform public services.

Product Managers at MOJ work on exciting products in support of services that improve lives. It is an opportunity to work with committed and talented user researchers, developers, designers, analysts, agile, and content specialists who share a vision for making better government through smarter use of technology.

Our product management profession is described on GOV.UK: https://www.gov.uk/service-manual/communities/product-and-service-community​.

Skills and experience

We’re looking for an individual with strong interpersonal skills who likes working in a delivery focused, agile environment with multidisciplinary teams. You also contribute to the wider community and share your skills and experiences with others across the MOJ, and across government. The skills you need as a are summarised below and you can get more information at GOV.UK: https://www.gov.uk/government/publications/product-manager-skills-they-need/product-manager-skills -they-need

Skills required to be a Product Manager

You will need the following skills for this role, although the level of expertise for each will vary, depending on the role level.

  • Agile working​. You know about agile methodology and can apply an agile mindset to all aspects of your work. You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery. You are unafraid to take risks, willing to learn from mistakes and appreciate the importance of agile project delivery for digital projects in government. You can ensure the team knows what each other is working on and how this relates to practical government objectives and user needs.

  • DDaT perspective​. You can demonstrate an understanding of user-centered design, technology and data perspectives. You understand the range of available technology choices and can make informed decisions based on user need and value for money. You understand the variety and complexities of digital contexts and can design services to meet them. You have knowledge of the wider digital economy and advances in technology.

  • Experience of working within constraints​. You understand and can work within given constraints (including but not limited to technology and policy, and regulatory, financial and legal constraints). You know how to challenge constraints that can be changed. You can ensure compliance against constraints by adapting products and services where needed.

  • Financial ownership​. You can secure funding for agile delivery through a business case and through delivering a good pitch in government. You can prioritise spending based on return on investment (ROI) and strategic intent: this may include contract ownership and accountability for realisation of benefits.

  • Life-cycle perspective​. You understand the different phases of product delivery and can contribute to, plan or run these. You can maintain a product or process through the delivery phases, into live and then into retirement. You know how to lead a team through the different phases of the delivery product life cycle. You can maintain and iterate a product over time to continuously meet user needs. You understand incident management and service support so that products are built effectively.

  • Operational management​. You can manage the operational process of designing and running a product or service throughout its entire product life cycle. You know how to implement best practice in new product or service development and know how to plan and put into operation the stages of new product or service development. You can overcome operational constraints to deliver a successful product or service. You know how to work closely with other operational delivery teams.

  • Problem ownership​. You can understand and identify problems, analysing and helping to identify the appropriate solution. You can classify and prioritise problems, document their causes and implement remedies.

  • Product ownership​. You know how to use a range of product management principles and approaches. You can capture and translate user needs into deliverables. You know how to define the minimum viable product and make decisions about priorities. You can write user stories and acceptance criteria. You know how to work with a range of specialists in multidisciplinary teams.

  • Strategic ownership​. You can focus on outcomes, not solutions. You are bold and can develop ambitious visions and strategies. You know how to get the organisation and team to buy in. You can translate the vision into prioritised deliverable goals.

  •  User focus​. You understand users and can identify who they are and what their needs are, based on evidence. You can translate user stories and propose design approaches or services to meet these needs. You can engage in meaningful interactions and relationships with users.You put users first and can manage competing priorities.

    In the Civil Service, we use ​Success Profiles​, a flexible framework, to assess candidates against a range of elements using a variety of selection methods, therefore giving you the opportunity to demonstrate the various elements required to be successful in the role.

    At the interview we will be assessing your technical/specialist skills and experience, testing your ability through relevant assessments and asking you questions to around the behaviours we require to be successful in this role.

The ​behaviours​ we assess are:

  • Leadership

  • Communicating and influencing

  • Working together

  •  Developing self and others

  • Making effective decisions

  • Delivering at pace

  • Seeing the big picture

  • Changing and improving

Throughout the process we will assess your technical specialist skills and experience on the above requirements as well as competencies you will find on the job description.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

04/07/2020, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 35190.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

For further information and to apply for this position please see the following link: https://app.jobvite.com/j?cj=oDaUcfwD&s=Civil_Service_jobs.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.