37229 - Senior Engineer, Application Operations DBA
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Introduction
These are exciting times at MOJ Digital and Technology. We have a clear vision - to develop a digitally-enabled justice system that works more simply for users - and we’re looking for talented people to help us achieve it. We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding. As well as doing great work, we’re creating a place that’s great to do work in. We offer tip-top kit, brilliant training opportunities and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
The Role
As a key member of the IT Support Team your role will contribute to the successful delivery of ICT to support CICA’s business need. The post requires an experienced hands-on technical person with a proven track record in the field of Information Technology. You are required to work in a multi-disciplined team to deliver CICA’s business objectives.
CICA primarily operates a SQL Server estate; however, there is the aspiration to explore open source alternatives. This role provides the opportunity to work in a wide range of ICT and business projects with a range of internal and external users, stakeholders and third parties.
You will:
Continual Service Improvement
- Work closely with CICA’s Software Development Team to develop requirements as defined by the business
- Engage with users and stakeholders to collate business need evidence, understand and define research which fits user need and uses quantitative and qualitative analysis to turn this into positive outcomes
- Able to identify process optimisation opportunities, give guidance and contribute to the implementation of proposed solutions.
- Able to analyse and assess impact, develop and document change requests as well as implementing changes based on submitted requirements
Testing
- Able to review requirements, specifications and define test conditions, providing analysis and reports on results and managing risks
Technical Specialism
- Manage, maintain and performance tune CICA’s SQL Server estate to ensure they meet business needs and performance targets
- Monitor performance to provide fast responses to front-end users
- Ensure back-up and maintenance plans are functioning correctly
- Able to use various management tools and methods to manage, maintain and performance tune CICA’s SQL Server estate to ensure they meet business needs and performance targets
- Provide lead support for the CICA database estate with a keen focus on customer service
Incident and Problem Management
- Able to diagnose and prioritise incidents, investigating their causes and finding resolutions.
- Able to direct team and work with vendors to resolve issues promptly.
- Initiates and monitors actions to investigate patterns and trends to reach resolution, including consulting specialists where required. Determines appropriate remedy and implements it as well as any preventative measures
Ownership and Initiative
- Owns issues and incidents until the problem is mitigated or resolved
- Provide lead support for the CICA database estate with a keen focus on customer service
Service Focus
- Maintain data standards including adherence to the Data Protection Act
- Contribute to a culture of innovation by delivering ICT and business projects as part of a team, following project management and service delivery methodologies
- Assist in the transition and data migration from current SQL databases to an Open Source solution
- Support the business by providing advice and guidance in all core systems, including scanning, document storage and cloud technologies
You’ll have:
- Minimum of an HND in an IT related subject or 3 years’ experience of working in a role where the necessary skills and experience have been obtained.
- Experience of working with Microsoft SQL Server (2008/2012/2014/etc.)
- Experience of maintaining relational databases and writing SQL queries
- Experience of database backup recovery and maintenance schedules
- Exposure to Open Source database platforms
- Ability to work on own initiative and as part of a team
30/09/2020, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.