28491 - Executive Officer - Case Manager

£25,237 - £30,138
7
12 Months
London
London
10 SOUTH COLONNADE LONDON, E14 4PU
PB EO Inner London
Permanent
Full Time
Operational Delivery

About the Parole Board:

The Parole Board is an independent court-like body that carries out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public safety is our number one priority.  

All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release. Not all decisions Members make are popular, but they make these decisions fairly and objectively.

The Board is made up of about 120 secretariat staff based in our London Head Office and approximately 250 Members who make decisions on risk and hold hearings at prisons around the country.

The Parole Board is an executive non-departmental public body, sponsored by the Ministry of Justice. Staff who work for the Parole Board Secretariat are Public Servants and not Civil Servants.

About the role:

An opportunity has arisen within the Parole Board Operations team to become a Case Manager. The purpose of this role is to manage allocated cases ensuring all relevant stages of the parole process and other appropriate systems are completed within prescribed deadlines. You will work alongside colleagues and Team Leaders to provide to provide secretariat support to our members.

Person specification:

As a core component of the Case Management function at the Parole Board, the candidate must be able to plan their work in order to identify potential issues and address these before they become a problem. Be proactive in their approach and seek to resolve problems with minimal supervision. Be able to liaise and challenge stakeholders in order to deliver results. Be self-motivated and be able to manage setbacks to case progression.

Main Duties:

  • Proactively manage Parole Board cases to ensure, timely case progression by making full use of the case management system as well as procedures and policies.
  • Work with stakeholders and Parole Board members to ensure that reports are provided in a timely manner.
  • Undertake regular reviews of the cases in your caseload to identify potential risks to an effective Parole oral hearing, anticipating any likely issues, working with stakeholders to resolve them prior to the oral hearing.
  • Challenge blocks and delays to case progression and take responsibility for initiating solutions, involving others where necessary.
  • Ensure that all parties are kept regularly up to date with the current progress in a case leading up to the oral hearing.
  • Provide secretariat support to Members, progressing cases in your workload specifically to pre-empt, understand and support member needs and evidence requirements, for them to undertake effective decision making.
  • Work well as part of a team to ensure that you support your colleagues; providing training and support where required, including covering for periods of absence in your team.

Experience required for the post:

Have a proficient level of IT including use of email, MS word

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing
  • Working Together

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours and Strengths. At the sift stage, you will be assessed only against Behaviours.

Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert.

Any persons successful in gaining an interview will need to bring in photographic ID, and two items which prove address dated within the last 3 months. Failure to do this may result in the successful applicants offer being withdrawn.

If you are part of the Civil Service and are applying for a job in a non-departmental public body (NDPB) (or vice versa) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

The Parole Board offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 23 days per year, and rising as your service increases. Additional paid time off for public holidays and 2.5 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Paid paternity, adoption and maternity leave.

Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Expected week commencing 2nd September

19/08/2019, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 28491.


If you have any other queries please feel free to contact Samuel.walkiden@paroleboard.gov.uk

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Delivering at Pace - word limit
Communicating and Influencing - word limit
Working Together - word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Delivering at Pace
Communicating and Influencing
Working Together
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.