75122 - Lead Service Designer

The national salary range is £63,185 - £72,720 London salary range is £66,698 - £76,760. Your salary will be dependent on your base location
Total pay in the range of '£60,001 and over' are subject to capability, skills and experience. Salary may consist of base pay and a Recruitment and Retention Allowance (RRA)
1
12 Months
National
National
NATIONAL
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.
Grade 6
Grade 6
Fixed Term
Up to 1 Year
Full Time, Part Time, Flexible Working
Digital

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Lead Service Designer Location: National*

Closing Date: 4th June Interviews: 12th-14th June

Grade: 6

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London: £66,698- £76,760 which may include an allowance of up to £22,466 National: £63,185- £ 72,720 which may include an allowance of up to £21,815

Working pattern: Full time, Part time, Flexible working

Contract Type:  1 year Fixed Term Appointment

Vacancy number: 75122

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found

The Role

We’re recruiting for a Lead Service Designer here at J ustice Digital, to be part of our warm and collaborative team, within HMPPS. This is a 1 year Fixed term appointment covering maternity leave.

These are exciting times at Justice Digital. We have a clear vision — to develop a digitally-enabled justice system that’s better and simpler for everyone. We’re looking for talented people who are passionate about this mission and ready for the challenge.

We have a thriving design community of 70+ designers who all work in multidisciplinary teams, alongside user researchers, business analysts, product owners, delivery managers and developers, to deliver world-class, user-centred services.

As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, excellent kit and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

To help picture your life at MoJ Justice Digital please take a look at our blog and our

 Digital and Technology strategy 2025

The role

In Justice Digital, our teams are developing simpler, clearer and faster services for prisoners, people on probation and those that supervise them. We’re building these to help people break the cycle of crime. Reoffending rates are very high in the UK and we’re working hard to help people avoid reoffending. In building these services we are contributing to keeping members of the public safe from criminal behaviour. We also strive to enable front line and headquarters staff do their jobs more efficiently and effectively by reducing the burden of administration and by providing the data they need for good decision making.

A lead designer is an expert practitioner who influences and mentors others. You will be expected to work with service owners and the Head of Digital to influence design direction and support designers across teams to do their best work.

Working closely with the other MoJ Design Leads, you’ll also be a part of advancing our approach across the department, helping to grow our design culture, and standardising and systemising the way we work to allow the design function to scale.

Key Responsibilities:

As a Lead designer, you will:

People & community

  • Lead the recruitment of a talented and diverse team of designers that meet the growing needs of Justice Digital
  • Support the professional development of designers through coaching, line management & career progression
  • Lead Communities of Practice that inspire designers to learn, share best practice and collaborate on strategic problems.

Design standards & operations

  • Work with the Head of Design to set an ambitious vision for Design at MoJ, pushing the boundaries of what design can do to transform government
  • Work with other Design Leads to define, develop and embed design standards that ensure all our design work is consistently inclusive, accessible and easy to use.
  • Support our Design Operations specialist to standardise and systemietise our tools and processes as we scale

MoJ Digital Strategy

  • As a member of the Design Leadership Team, work closely with service owners, other profession leads, and the Heads of Digital to set and communicate strategy, and ensure the teams are supported and equipped to deliver against that strategy
  • Collaborate closely with other profession leads (e.g. user research, product, software development) to champion digital transformation and continuously improve capability across the department

Cross-government collaboration

  • Be an active leader in the cross-government design community, sharing our work, learnings and developing best practice

If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

  • 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
  • We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
  • 10% dedicated time to learning and development with a budget of £1000 a year per person
  • Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on
  • 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’
  • 5 additional days of leave once you have reached 5 years of service.
  • Option to buy or sell annual leave
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Wellbeing support including access to the Calm
  • Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
  • Bike loans up to £2500 and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers and eye-care vouchers.
  • 5 days volunteering paid leave.
  • Free membership to BCS, the Chartered Institute for
  • Some offices may have a subsidised onsite

Person Specification

Essential

  • You have a strong grounding in user-centred design, and have experience working on multiple or highly complex services. You know how to give direction on which tools or methods to use, how to bring agile multi-disciplinary teams along with you, and how to advocate for user-centred design in a way that others understand.
  • You know what good public services look like and how to design in an inclusive, accessible You can set design standards and coach others.
  • Having worked as a designer, you can create high-quality, compelling design concepts and you are experienced in rapid prototyping.
  • You advocate for end-to-end service design at a strategic level, agnostic of teams, departments and organisations.
  • You are passionate about growing talent and developing design culture. You create a collaborative, inclusive environment, and you have experience of coaching and mentoring designers and coordinating communities of practice.
  • You can interpret the needs of senior leaders and stakeholders. You use design thinking to help solve complex organisational challenges and influence strategy

Desirable

  • You have experience designing at scale and in technical environment

Willingness to be assessed against  the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit CV + Cover Letter (750 word max) and portfolio of your relevant work, which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Digital, Data and

 Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

  • Leadership
  • Communicating and influencing
  • Working together
  • Seeing the Big Picture
  • Changing and Improving

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a 1.5 hour panel interview held via video conference, which will include a design task.

Should we receive a high volume of applications, a pre-sift based on experience will be conducted prior to the sift.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact

 recruitment@digital.justice.gov.uk

DDaT allowance

London:  allowance of up to £22,466

National:  allowance of up to £21,815

04/06/2023, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 75122.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

For further information and to apply for this position please see the following link: https://app.jobvite.com/j?cj=oEwnnfwE&s=Civil_Service_jobs.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.