42806 - Head of Unpaid Work

£46,427 - £54,442
1
12 Months
North West
Manchester
NPS 5TH FLR WEST OAKLAND HOUSE MANCHESTER, M16 0PQ
Other
NPS Pay Band A
Permanent
Full Time
Operational Delivery

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

ACO Roles:GM is a highly performing region with a track record of successful delivery across all the different areas of our business throughout the pandemic since the region was established (April 2020). We are looking for individuals who are innovative and resilient in their approach to leadership with the ambition to lead through evidence-based practice, valuing quality, diversity, partnership working and effectiveness. These are complex and demanding roles requiring high levels of strategic leadership and operational management experience. The successful candidates would need to demonstrate this knowledge and skills alongside the ability to work in a changing organisation, including recovery from Covid-19. Resilience, the ability to work under pressure, high levels of organisational, partnership and people management skills and delivery at pace are critically important to success in these roles.  

Overview of the job

The Head of Unpaid Work leads the delivery of Unpaid Work service delivery, including sentence management for standalone Unpaid Work cohort, for an allocated geographical area of operations within the region. and

They will support the Head of NPS Interventions by providing, dedicated leadership and management for Unpaid Work.

Summary

The post holder will provide management with responsibility for resources and the strategic and operational direction, for an allocated geographical area of operations within the region.

Provision of quality sentence management for Service Users within the Unpaid Work Cohort to support achieving outcomes on reducing reoffending.

Provision of a demand led quality service delivery for all Service Users subject to Unpaid Work requirements, which provides a pro-social environment that promotes compliance and achieves positive outcomes for beneficiary organisations and local communities

Improves performance and quality of Unpaid Work delivery on a continuous basis to ensure service is responsive to the needs of Service Users and the wider business.

Develop and maintain effective relationships with stakeholders and partners to coordinate delivery, meet statutory responsibilities and reduce reoffending.

Responsibilities, Activities & Duties

  • Lead management and planning of resources across the geographic area of responsibility to ensure the most efficient means of service delivery are deployed, effectively aligning resources to demand
  • Identify service requirements and ensure the appropriate range of placements are in place for identified needs, risk categories and protected characteristics and used appropriately
  • Oversee robust placement and beneficiary management, including development and implementation of individual, local and national placement contracts.
  • Design and lead assurance of operational performance and quality, leading improvements or decommissioning of placements where necessary.
  • Lead engagement with local stakeholders to influence plans/strategies, improve local services, source placements and create opportunities for innovative solutions.
  • Secure income generation opportunities and make reinvestment decisions in line with priorities
  • Ensure all operational and sentence management Unpaid Work staff are trained to relevant and appropriate level.
  • Manage Unpaid Work resources budget for geographic area of responsibility and, where required, the authorisation of expenditure.
  • Ensure alignment and adherence with sentence management policy and practices.
  • Ensure that all Unpaid Work operations meet health and safety requirements, supported by a culture that protects employees, service users, beneficiaries and public at all times.
  • Ensure appropriate quality and assurance processes are in place to support standalone Unpaid Work sentence management delivery.
  • Ensure all aspects of the business adhere to legal and organisational requirements such as diversity and inclusion and data protection, including, where appropriate with stakeholders.
  • Seek, monitor and analyse data, including from service users and beneficiaries, to inform continuous improvement of services.
  • Facilitate external scrutiny through Operational and System Assurance Group and HMI Probation, and responding to recommendations.
  • Promote Unpaid Work externally to sentencers, community and statutory organisations, media and the public to increase visibility.
  • Promote Unpaid Work internally as a credible intervention for both punishment and rehabilitation.
  • Oversee staff grievance, capability and disciplinary investigations and seek prompt resolution where appropriate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

  • Managing a Quality Service
  • Leadership
  • Making effective Decisions
  • Delivering at Pace
  • Changing and Improving
  • Working Together

Essential Experience

  • Experience within Unpaid Work delivery.
  • Experience of planning and managing complex logistical delivery.
  • Experience of effectively and efficiently managing financial and physical resources.
  • Extensive experience of effectively leading, managing and motivating staff
  • Experience dealing with complex disciplinary or grievance-related matters in accordance with HR process and practice.
  • Experience of successfully building and managing strategic and working relationships with internal and external stakeholders and partners.
  • Experience of successfully managing the performance of teams and individuals to achieve high working standards.
  • Experience of managing delivery in line with health & safety legal requirements.

Technical requirements

Level 5 qualification in a relevant subject (e.g. management) or significant equivalent professional experience.

Qualifications
Level 5 qualification in a relevant subject (e.g. management) or significant equivalent professional experience.

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

to be confirmed
not applicable

19/04/2021, 23:55 hours.

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com. Please quote the job reference - 42806.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Changing and Improving - 250 word limit
Communicating and Influencing - 250 word limit
Delivering at Pace - 250 word limit
Seeing the Big Picture - 250 word limit
Leadership - 250 word limit
Experience
Statement of Suitability - 250 word limit
Technical Skills
Level 5 qualification in a relevant subject (e.g. management) or significant equivalent professional experience. - 250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Changing and Improving
Communicating and Influencing
Delivering at Pace
Seeing the Big Picture
Leadership
Additional Assessment(s)
Presentation

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.