27774 - Business Support Assistant

£25,893 - £29,729
12 Months
Full Time, Part Time, Flexible Working
Administration / Corporate Support, Operational Delivery

Job Purpose

We have a position going for a Band D Business Support Assistant to join a new role within Judicial and Legal Services Directorate. We are looking for the jobholder to provide high level and professional diary management and administrative support to the Director. As well as supporting the Business Manager with corporate functions and returns. This is a business-critical role as supporting the Director and Business Manager is vital in the successful delivery of MoJ objectives and the delivery of a quality service to the department. The job-holder will also provide additional business support to the wider directorate located in 102 Petty France, if required.

Overview of the Judicial and Legal Services Policy Directorate & International and Rights Directorate

The Judicial and Legal Services Policy Directorate is responsible for managing the important interaction between the department, the Government and the Judiciary and Legal Services profession. This includes supporting the Lord Chancellor in fulfilling his constitutional and statutory responsibilities; working to secure the best deal from EU exit for the legal profession; and working in partnership with the judiciary and legal sector to enable them to continue to be unrivalled around the world, fostering innovation in the UK and promoting English Law and legal services overseas.


The list of duties below is not meant to be exhaustive and the post holder is expected to accept any reasonable alterations and additional tasks of a similar level when necessary:

  • To proactively manage the Director’s diary and email inbox according to priority, acting as a first point of contact.
  • Co-ordinating both internal and external meetings for the Director (including room bookings, greeting and escorting visitors, printing agendas, briefing and meeting papers, conference calls).
  • Supporting the Business Manager with Corporate Returns which could relate to different areas the business such as finance, risk, security vetting and other HR processes.
  • Producing and controlling actions and tasks logs to guarantee that work is completed on schedule.
  • Assisting with recruitment activities to support the Directorate (including arranging interviews, liaising with the HR team, photocopying documents).
  • Supporting the Director and DDs in their engagement with the team and, as necessary providing general administration support to the team , working in conjunction with the Business Support team.
  • Arranging business travel and overnight accommodation for the Director, as well as performing other HR functions as required such as claiming expenses.


The post holder must be a competent and organised individual who is keen to learn and able to demonstrate experience in the following areas:

  • Experience of working in an administrative role and/or providing support with a customer service ethic.
  • The ability to work autonomously and within a team, exercising sound judgement and taking the initiative.
  • An ability to plan, organise and work well under pressure, managing conflicting demands effectively.
  • Experience of dealing with finance related queries such as invoices or dealing with financial returns would be advantageous. As well as knowledge of risk procedures and other corporate functions.
  • Effective and confident communication skills including an ability to liaise with a wide range of colleagues with clarity, both verbally and in writing.
  • Good command of the English language and good note-taking skills for minute taking and writing correspondence.
  • Confident and proficient in the use IT including the ability to use Excel, Word, Outlook, and PowerPoint.

Additional Information

The successful candidate(s) will take part in a comprehensive and interesting induction programme which may include the opportunity to visit prisons, courts, the Houses of Parliament, and other such front-line services.

Interest in the Ministry of Justice and its work, as well as the wider Civil Service, is important.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected dates:
Sift - w/c 22nd July
Interviews - w/c 5th August

19/07/2019, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 27774.

If you have any questions relating to the job role directly, please contact the Vacancy Manager - Kimberley Barling (Kimberley.Barling1@Justice.gov.uk)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:

  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Changing and Improving
Leading and Communicating
Delivering at Pace
Collaborating and Partnering

This Vacancy is closed to applications.