31814 - Business Analyst

£30,989 - £41,095
1
12 Months
Scotland
Glasgow
CICA Alexander Bain House, Glasgow, G2 8JQ
SEO
B
Permanent
Full Time, Part Time, Flexible Working
Analytical

This position is based at CICA, Alexander Bain House, Glasgow, G2 8JQ

The Criminal Injuries Compensation Authority is committed to a significant digital transformation programme and we’re looking for talented people to help us achieve this. We are providing an enhanced customer experience through building adaptable, effective services and making systems that are simple to use for our applicants.

The Role

We are looking for an experienced Business Analyst to join our Business Transformation Team. We deliver digital and non-digital products employing traditional and agile frameworks. As Business Analyst, you will deliver a key role to support both.

You will:

  • Contribute to the definition and prioritisation of user stories
  • Analyse business requirements and user needs related to all aspects of the product or service and define acceptance criteria for development work
  • Ensure outcomes are aligned with the service vision and strategic objectives by contributing to the link between current and future business models
  • Challenge constructively and act as a critical friend to achieve solutions that are fit for purpose
  • Collaborate and lead effective communication with all stakeholders
  • Contribute to the definition of precise problems for investigation
  • Work with service teams to formulate hypotheses to test in service design phases
  • Manage cost-benefit analysis across the product lifecycle and support the tracking of benefits from team’s activities to underpin the business case
  • Support business process re-engineering where applicable and write and edit the relevant documentation of processes
  • Produce data models and flow diagrams to illustrate ‘as is’ and ‘to be’ business processes
  • Work with user researchers, service designers and technical architects to develop maps of relevant problem spaces
  • Apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved
  • Contribute to the wider Business Analyst community

 

Essential Criteria:

  • In-depth understanding of business analysis principles and tools including: identifying and analysing options, articulating and solving complex problems, developing functional specifications, building user case scenarios, producing business process maps and developing analysis to evaluate and re-engineer business processes
  • Knowledge of project management principles and tools
  • Ability to work in an Agile, fast-paced and dynamic environment
  • Excellent communication and stakeholder management skills; in particular the ability to communicate findings and outputs in digestible formats for a range of stakeholders
  • Awareness of the social and technological context for government services

Desirable Criteria:

  • Proactive and consistently improving based on business analysis best practice
  • Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
  • Experience of working as part of a multidisciplinary team
  • Experience of conducting in-depth analyses of services and processes, and working with teams to identify and implement opportunities to optimise them

 

Benefits

  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A civil service pension
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

 

Selection Process

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

To apply complete a personal statement, maximum 1250 word, outlining how your personal skills, qualities and experience match the essential criteria of the post and provide your CV also. If you are invited to interview, we will assess you against these behaviours:

  • Changing and Improving
  • Making Effective Decisions
  • Working Together
  • Delivering at Pace

During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of and strength-based questions to explore what you enjoy and your motivations relevant to the job role.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

A reserve list will be created and will be valid for 12 months if further vacancies arise for this or similar Business Analyst roles, candidates may be appointed from the reserve list in order of merit.

We offer flexible working 7am – 7pm, Monday to Friday, on full-time (37 hours per week) or part-time patterns.

If you are currently working for an Other Government Department (OGD) and would like to consider the impact on your pay when joining CICA, or if you have any questions about this role, please email the Corporate Support Team at corporate.support@cica.gov.uk .

CICA is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences, who meet the criteria and have relevant experience they can bring to the role.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, from LGB and trans/non-binary candidates, and from people with disabilities, as they are currently underrepresented within our organisation. All appointments will be made on merit based on fair and open competition.

 

Contact point for applicants

Name: Adrienne Findlay, Head of Business Transformation

Email: Adrienne.Findlay@cica.gov.uk

Telephone: 0141 228 1641

Recruitment team: Business Transformation

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk);

2-      To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-      To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.  

Interviews are expected to take place mid to late February.

24/01/2020, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 31814.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Experience
Statement of Suitability - 1250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Changing and Improving
Making Effective Decisions
Working Together
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.