41340 - Judicial Appointments Commission- Operational Delivery Managers QAM and SEM

£30,845 - £38,373
4
12 Months
London
London
CLIVE HOUSE 5.02 LONDON, SW1H 9EX
HEO
C
Permanent
Full Time, Part Time, Part Time/Job Share
Business Management & Improvement, Operational Delivery, Programme and Project Management

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

About the JAC 

The Judicial Appointments Commission (JAC) is an independent public body that selects judges in the courts and tribunals, and non-legal tribunal members. The JAC selects judicial candidates through fair and open competition, encouraging a wide range of quality candidates to apply for the posts that it advertises. 

The JAC is responsible for designing, planning and running recruitment campaigns to select judicial office holders up to and including the High Court. We have a statutory duty to select solely on merit, while keeping our selection processes open to the widest range of applicants. We are committed to attracting applicants from as diverse a field as possible and work closely with a range of organisations to promote vacancies to eligible candidates. 

More is on our website: www.judicialappointments.gov.uk 

The Role 

We are looking to recruit up to three Selection Exercise Managers (SEM, grade HEO) and one Quality Assurance Manager (QAM, grade HEO). 

The SEMs will be responsible for planning, running and managing selection exercises to attract and select suitable candidates for judicial office. The QAMs will be responsible for providing quality assurance across a range of different selection exercises to select candidates for judicial office. 

You might be: 

  • used to delivering or assuring projects or tasks, to tight deadlines and to high standards, in a complex environment; or
  • used to providing delivery or quality assurance in an operational environment. 

This is not an exhaustive list and we welcome people who have the following key skills: 

  • A pro-active approach to identifying where value could be added in either project delivery or quality assurance tasks
  • Excellent attention to detail
  • Excellent organisational and project management skills with an ability to prioritise to deadline and work to quality standards
  • Good communication skills, both written and oral
  • An ability to build and maintain positive relationships with colleagues and stakeholders
  • The ability to quickly learn to use unfamiliar software to a good standard, with appropriate training
  • The ability to solve problems and work calmly under pressure
  • A willingness to support tasks outside for your immediate area of responsibility 

Main responsibilities of the Selection Exercise Manager role include: 

  • Plan, run and manage selection exercises to attract and select suitable candidates for judicial office. 
  • Accurately collect and report on statistical information throughout the selection exercise process. 
  • Liaise with our stakeholders, including acting as the first points of contact for selection panel members, civil servants, and judges. 
  • Produce reports on progress and make recommendations at key stages of the exercise to the Commission. 
  • Overseeing the arranging of candidate interviews, briefing the selection panel members, observing panels etc. 
  • Delegate tasks to Selection Exercise Officers, where necessary. 

Main responsibilities of the Quality Assurance Manager role include: 

  • Quality assure selection exercises to attract and select suitable candidates for judicial office, ensuring that key policies and processes are adhered to and the exercise is delivered in line with JAC standards. 
  • Take ownership for the quality assurance of selection material. Working with Judicial Office holders to oversee the production of selection exercise material including presenting information to the JAC Advisory Group. 
  • Oversee the production of timely and quality written selection reports. 
  • Lead on the provision of feedback to all JAC candidates, this will involve overseeing the delivery of feedback mechanisms, such as Generic Feedback reports as well as individual feedback responses where required. 
  • Build strong relationships with JAC colleagues, judicial leads, candidates and particularly with JAC Panel Members – ensuring that you support them through exercises and that their approaches are consistent.
  • Take responsibility for the continuous improvement of JAC selection exercises, ensuring that through your quality assurance work you identify where improvements could be made to processes. 

Though the JAC is located in Central London, presently staff are working remotely from home. Once we are able to return to office working, it may be necessary for you to work outside of London occasionally, with a possible overnight stay. 

The role will be part of the wider operations team working with colleagues across the organisation to plan, develop and deliver selection exercises to recommend candidates for appointment as judges and tribunal members. 

For further information about the roles, please contact, the Head of Operational Delivery, Robert Aldridge, at Robert.aldridge@judicialappointments.gov.uk 

Behaviours 

You will need to demonstrate the following behaviours for this role:

  • Delivering at Pace
  • Managing a Quality Service
  • Working Together 

In addition to these behaviours, your experience will be assessed at the application and interview process.

You should have experience in the following areas, this list is not exhaustive:

  • Experience of delivery in an operational environment.
  • Excellent attention to detail in drafting, and delivery.
  • A good understanding of how to manage and run competing tasks. 

Part Time or Job Share option 

We would consider a part time or job share application. Please discuss this with Robert.aldridge@judicialappointments.gov.uk before applying. 

 

Application process 

You would need to provide: 

  • Your curriculum vitae (CV)
  • A statement of suitability explaining (of not more than 250 words) detailing how you meet the experiences listed above.
  • Written evidence of the following 3 core behaviours for the role (Delivering at Pace, Managing a Quality Service, Working Together).

Sift

Applications will be sifted based on the CV and behaviours. If there is a significant volume of applications, we will sift on only one behaviour, Delivering at Pace.

Interview

Interviews will take place remotely, via MS Teams, on the week commencing 22nd March 2021. 

At interview you will be asked about three behaviours: 

Delivering at Pace, Managing a Quality Service and Working Together You can find out more about success profiles- Civil Service behaviours and stren gth s  he re.

Applicants invited for interview will be expected to undertake an assessment on the day of the interview. This will involve either a written assessment presented to the panel or another activity, such as assessing a recording, you will be provided with more information on this if you are invited to interview. As well as appointing to the vacancies listed above, we may place other candidates on a 12-month reserve list for future vacancies.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional info- Only applicants successful at the interview stage will be provided with feedback. Unfortunately we are unable to provide feedback for candidates unsuccessful at sift stage.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-     To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2-     To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-     To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.  

Interviews will take place remotely, via MS Teams, expected week commencing 22nd March 2021.

01/03/2021, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 41340.

For further information about this role, please contact, the Head of Operational Delivery, Robert Aldridge, at Robert.aldridge@judicialappointments.gov.uk

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Delivering at Pace - 250 word limit
Managing a Quality Service - 250 word limit
Working Together - 250 word limit
Experience
CV
Statement of Suitability - 250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Delivering at Pace
Managing a Quality Service
Working Together
Strengths may also be assessed at interview but these are not shared in advance.
Additional Assessment(s)
Written Exercise

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.