75152 - Delivery Operations Coordinator

The national salary range is £37,683 - £41,506 London salary range is £43,647 - £48,067. Your salary will be dependent on your base location
1
12 Months
National
National
NATIONAL
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.
SEO
SEO
Permanent
Full Time, Part Time, Flexible Working
Digital

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Delivery Operations Coordinator

Location: National*

Closing Date: 4th June

Interviews: w/c 12th June

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary:

London: £43,647- £48,067

National: £37,683- £41,506

Working pattern: Full time/Part time/Flexible

Contract Type: Permanent

Vacancy number: 75152

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found HERE

The Role

We’re recruiting for a Delivery Operations Coordinator here at Justice Digital, to be part of our warm and collaborative Digital Prison Service (DPS) Delivery Operations team.

Digital elements to prisons are provided through our Digital Prison Service (DPS) made up of multi disciplinary product teams.

The Delivery Operations team is a central function within DPS that manages and supports a range of activities to help product teams and the Senior Management Team to drive delivery of products and services more efficiently.

The DPS Delivery Operations team is responsible for supporting governance, metrics reporting , change coordination, stakeholder engagement and communication.

You will be joining an enthusiastic team of professionals helping to make a difference in the digital  services we provide to our prisons.

You will have the ability and experience of supporting self organising agile teams

in delivery operations through supporting the governance structure, collaboration with stakeholders to ensure central collation and management of risks , issues and dependencies

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

  • Working with the HMPPS Portfolio Lead and DPS stakeholders to coordinate Portfolio risks, issues, and dependencies to ensure effective reporting and management.
  • Facilitate the Risks, Issues and Dependencies Review forum, supporting the relevant risk or issue owners to identify and develop appropriate mitigation as well as the Executive Risk Review forum to ensure escalations and mitigations are implemented in a timely manner.
  • Ensure dependencies are being collated centrally and service owners are made aware of them and are managing conversations.
  • Ensure that escalated risks and issues have a clear treatment and that any mitigating actions are clearly identified, owned and completed in a timely manner through engagement with Service Owners, Profession Leads and Head of Live support.
  • Supporting teams to monitor dependencies and any impacts on the delivery roadmap
  • Supporting DPS governance structure by ensuring that governance documentation are developed and shared in line with governance cadence
  • Responsible for iterating the Risks, Issues and Dependency process to ensure it continues to improve  and feedback is applied where appropriate.
  • Gathers data from teams and produce portfolio reports required by stakeholders or governance boards

If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

  • 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
  • We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
  • 10% dedicated time to learning and development with a budget of £1000 a year per person
  • Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
  • 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday.
  • 5 additional days of leave once you have reached 5 years of service.
  • Option to buy or sell annual leave
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Wellbeing support including access to the Calm app.
  • Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
  • Bike loans up to £2500 and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers and eye-care vouchers.
  • 5 days volunteering paid leave.
  • Free membership to BCS, the Chartered Institute for IT.
  • Some offices may have a subsidised onsite Gym.

Person Specification

Person Specification

Essential

  • Experience and understanding of Agile ways of working and collaborating with digital and multi-disciplinary teams
  • Experience in eliciting, documenting and managing risks, issues and/ or dependencies log
  • Experience in working and collaborating with digital and multi-disciplinary teams within public sector
  • Project management experience to drive the process
  • Organisation skills to evident experience of maintaining a portfolio of risks, issues and dependencies (RID) logs
  • Strong stakeholder management to ensure risks and issues receive engagement with the governance structure
  • Strong elicitation skills in order to draw out key risks and support stakeholder to explore mitigation options
  • Strong analytical mind to analyse and interpret data

Desirable

  • Understanding of the prison environment and the MOJ ecosystem including, but not limited to technology and logistical constraints across establishments, staffing and different user groups, culture and the potential impact that change
  • Ability to leverage experience and insight to provide coaching and advice to support capability buildcan have on business operations

Willingness to be assessed against  the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and Personal Statement (500 words) which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

  • Working together
  • Changing and improving
  • Communicating and Influencing

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on experience will be conducted prior to the sift.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact recruitment@digital.justice.gov.uk

04/06/2023, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 75152.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

For further information and to apply for this position please see the following link:

https://app.jobvite.com/j?cj=oZDnnfw6&s=Civil_Service_jobs

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This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.