42690 - Content Designer
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Contract type: Fixed term
Grade: MoJ Band Bc
Number of open roles: 4
Location: Nottingham / Birmingham / Sheffield / Glasgow / London
Hours: 37 hours/week (42 hours incl. lunch)
Working pattern: flexible working, full time, part time
MoJ Digital & Technology are looking for Content Designers to join our User Centred Design team. Our content teams use agile, user-centred design processes to build simple, clear digital services and utilise information that help citizens and staff interact with the justice system.
The teams
The Central Digital team is a centre of excellence to ensure the MoJ is becoming more digital and focusing on the right things to digitally transform the justice system and minimise pain for our users. We provide digital products and services, as well as offering user centred design, research and digital consultancy for the wider department. You’ll benefit from joining a supportive community of specialists and being exposed to a wide range of opportunities. You could be be learning about how to implement content strategy through to undertaking website content work and/or being embedded within agile teams working on staff or citizen facing services.
Criminal Injuries Compensation Authority Digital & Technology team (CICA D&T) part of the Ministry of Justice Digital & Technology.
You’ll be joining a specialist digital team with the primary goal of redesigning and redeveloping the compensation application service for citizens affected by a criminal injury. As well as exposure to interaction design and research work, you’ll have the chance to develop content for a range of audiences. You’ll also receive support and encouragement to learn about wider aspects of content design and how to apply it to further areas of CICA.
Key responsibilities:
- Create user-centred content to help digital services meet user needs and business objectives, and creating a clear, joined-up user journey
- Monitor and improve content based on user feedback, research and data
- Work in fast-paced, agile, multidisciplinary team, alongside user researchers, interaction designers, product owners and developers
- Ensuring all content is user focused, accurate, accessible, optimised appropriately (e.g. for search), and meets relevant design, style and brand guidelines
- Support the content team with peer reviews, content audits and benchmarking
- Promote user-focused content design across the MOJ, its agencies and cross-government groups
- Contribute and collaborate towards style guides and design patterns
If this sounds like an exciting opportunity and you want to join our team please read on and apply!
This is a MoJ Band B role with a salary between £ plus great benefits:
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as LinkedIn Learning,O’Reilly, Civil Service Learning, GDS Academy, etc.
- 10% dedicated time to learning and development with a budget of £1000 a year per person
- Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate, maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Person Specification
Essential:
- Track record of developing clear, simple, and accessible content to meet user needs for digital services
- Strong editing skills and an eye for detail
- Skilled at writing for different topics, audience groups, purposes, styles and formats
- Confident communicator: able to persuade; negotiate; influence; and network with peers, as well as work with stakeholders
- Knowledge of user-centred content design principles
Desirable:
- Knowledge of agile ways of working
- Ability to get to the heart of an issue quickly and clearly
- Experience designing and developing workable content prototypes
- Good presentation skills
How to Apply
All candidates must submit a CV and Statement of Suitability (of up to 750 words) which describes how you meet the requirements set out in the Person Specification above.
We recruit using the Success Profiles Framework and will assess your Experience, Technical Skills and the following Behaviours at Level 3 during the assessment process:
- Communicating and influencing
- Changing and Improving
- Managing a quality service
- Working together
Your application will be reviewed and sifted against the Person Specification by a diverse panel.
Successful candidates who meet the required standard will then be invited to an interview held via video conference. At the interview there will be a short content task. After the task, we will ask questions that assess whether you have the essential skills and behaviours listed in the job advert.
Should we receive a high volume of applications, a pre-sift based on your experience managing end to end recruitment processes will be conducted prior to the sift.
Further Information
Please review the following Terms & Conditions which set out the way we recruit and provide further information related to the role.
16/04/2021, 23:55 hours.
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
Please quote the job reference - 42690.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.