32227 - Business Change Manager

£43,802 - £52,565
1
12 Months
London
Feltham
HMYOI FELTHAM FELTHAM, TW13 4ND
Band 8
Permanent
Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
Business Management & Improvement

Please bring photo ID and 2 proofs of address to interview with you, these are for vetting vetting purposes

Overview of the job

The Business Change Manager must be able to provide the bridge between the programme and the business operations. The business manager will have an in depth understanding of what the key requirements are within a programme/project.

This will be a non-operational or operational post depending if it is being used in HQ or at Regional level.

Summary

The Business Change Manager is responsible for realising the resultant benefits by embedding capability into business operations and facilitating business changes to exploit that capability.

The job holder will be responsible for improving staff confidence in the delivery of change, to ensure that change is rolled out in a co-ordinated and well planned way, and to provide feedback on planned programme/project initiatives from an HMPPS perspective. On behalf of the programme/project they will on occasions liaise with both internal and external stakeholders to ensure key messages of change delivery are passed through to the line.

Responsibilities,Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Ensure development and business ownership of Benefits Profiles and Benefits Realisation Plan.
  • Reporting to the Senior Responsibility Officer (SRO) on the readiness to change, achievements of outcomes and realisation of benefits
  • Defining the future operating state of the business area they represent
  • Ensure effective communications with all areas of the business that they represent
  • Ensure that business stability is maintained during the transition and the changes are effectively integrated into the business
  • Preparing the affected business areas for the transition to new ways of working
  • Monitoring the performance of benefits realisation
  • Monitoring business stability and ongoing capacity to cope with the level of change (including acceptable levels of performance variation/deterioration whilst the change is embedded)
  • Improve staff confidence in the HMPPS change programme through the promulgation of effective local change narratives
  • Improve local co-ordination and delivery of change projects through the development of local change roadmaps and through specialist advice on particular programmes

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

  • Seeing the Big Picture
  • Making Effective Decisions
  • Delivering at Pace
  • Working Together

Essential Experience

  • Leading on and identifying the business change requirements across the project
  • Experience of handling sensitive relationships diplomatically whilst influencing and negotiating business change
  • Knowledge and experience of business change tools and techniques
  • Be from the relevant business area in order to demonstrate detailed knowledge of the business environment and have direct business experience
  • Have ongoing operational responsibilities within their business area in order to enable changes resulting from the programme to be firmly embedded in the organisation
  • Have the confidence of senior managers from the area to be changed
  • Have management skills to coordinate people from different disciplines and with differing view points within the business
  • Have change management skills and enough experience to be able to bring order to complex situations and maintain focus on the programme's objectives
  • Have negotiating and interpersonal skills

Technical requirements

  • Recognised project management qualifications or equivalent experience e.g.PRINCE2, APM, MSP
  • Knowledge or experience working in a project or programme environment
  • Understand the management structures and culture of the business area
  • Awareness/understanding of process analysis, benefits identification and business continuity

10 minute presentation: ‘As a business change manager at Feltham how will you shape, influence and drive the Reform Programme?’

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

-HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

-HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected w/c 9th March
N/A

19/02/2020, 23:55 hours.

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com. Please quote the job reference - 32227.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Seeing the Big Picture - word limit
Making Effective Decisions - word limit
Working Together - word limit
Delivering at Pace - word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Seeing the Big Picture
Making Effective Decisions
Working Together
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.
Additional Assessment(s)
Presentation

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.