28758 - Deputy Head, Insight and Performance Analysis
The Office of the Public Guardian protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice, set up in 2007 following the introduction of the Mental Capacity Act of 2005. Our organisation has seen rapid growth due to the demand for our services and we now have a workforce of approximately 1,500. It is essential that OPG’s current and future decision-making is built on robust evidence and analysis, and this postholder will lead the multi-disciplinary team that will provide this.
This is a key Grade 7 post, requiring specific experience and skills in the fields of performance analysis, planning and/or research. The postholder will lead the central evidence hub for OPG, reporting the outputs of their team to the OPG Board and Executive Management team to inform decision-making and future priorities. They will manage a multi-disciplinary team, including a mixture of OPG and embedded functional colleagues, as well as working in a matrix management way across teams such as digital, content and stakeholder management.
As Deputy Head, Insight and Performance Analysis, you will take strategic responsibility and day to day leadership of our new insight and performance team consisting of data analysts and social/user researchers. You will be responsible for delivering and shaping the approach to research, corporate performance analysis/reporting and business planning within OPG.
Duties and Responsibilities Details
Head of Insight and Performance Analysis
Providing analytical leadership; overseeing the design and delivery of corporate performance analysis, evaluations and research projects, ensuring the production of quality assured, high impact research and analysis outputs, that will make a substantial contribution to providing the Executive management team with an evidence base for making decisions.
Deliver high quality research and analysis; identifying user and service delivery priorities and their related evidence requirement, building strong relationships with internal and external stakeholders, and delivering timely research and analysis to address their needs
Building productive links with a range of external research partners, such as academic, practitioners, analysts and third sector bodies, to build and share subject area knowledge and help maximise the impact of wider research and analysis on OPG priorities
Provide sound advice to Senior Civil Servants and the Executive management team on the outcomes of research and analysis, communicating the results of analysis succinctly and effectively to ensure maximum impact of analytical work being delivered
Present trends within the overall performance reporting to the executive team and OPG Board, highlighting risks and opportunities behind the headlines figures. Find ways to create stories to knit performance metrics together to provide a more rounded view of corporate performance.
Own and deliver the balanced scorecard, as the overall corporate performance reporting tool. Ensure all measures are robust and sound in what they intend to measure and how. Lead on the annual review of performance measures for OPG.
Work across the whole organisation, ensuring OPG meets the requirements for business planning cycles and producing an accurate annual business plan that is published on Gov.uk. Report and communicate on progress of delivery against that business plan throughout the year to OPG executive management.
2.
Team working & Line management
Leading and inspiring a team of analytical staff – this may include those from analytical professions, such as data analysts, data scientists and user research
Contributing to the leadership of the organisation, through active participation in the senior leadership team, contributing to the corporate goals of OPG.
3.
Equality and Diversity:
Ensure the staff and work environment is managed in a positive and non-discriminatory way.
Positively promote and implement diversity and equality of opportunity in all areas of work.
4.
Health and Safety
To comply with OPG’s commitment to health and safety policies in respect of IT equipment.
Take reasonable care for own health and safety and for the safety of others and abide by OPG Health and Safety procedure.
Promote awareness and understanding of legal requirements and the impacts of failure to comply.
Skills
Essential Skills
- Experience of leading on business planning and performance analysis at the corporate level
- Extensive experience of providing information and advice to those at a senior level, e.g. executive management team, chief executive
- Analytical skills (wide range of, both qualitative and quantitative)
- Excellent written and oral communication skills, including the ability to synthesise information and present at strategic senior levels
- Skills developing relationships with customers and stakeholders
- Substantial experience in either research, or a corporate performance and analysis role
Desirable Skills
- Project and programme management
Application process
This vacancy is being advertised using Success Profiles. Candidates are expected to provide a CV (2 pages of A4 maximum) plus a personal statement of no more than 750 words, setting out how your personal skills, qualities and experience provide evidence of your suitability for the role.
Strengths based analysis
If you are successful at sift, you will be invited to an interview which will follow the Success Profile process. At interview candidates should expect strength based questions and questions relating to the Civil Service behaviours below.
Seeing the bigger picture
- Develop and maintain an understanding of economic, social, political, environmental and technological developments to ensure activity is relevant.
- Ensure plans and activities in your area of work reflect wider strategic priorities and communicate effectively with senior leaders to influence future strategies.
- Adopt a government-wide perspective to ensure alignment of activity and policy.
- Bring together views, perspectives and diverse needs of stakeholders to gain a broader understanding of the issues surrounding policies and activities
Communicating & Influencing
- Communicate with others in a clear, honest and enthusiastic way in order to build trust.
- Explain complex issues in a way that is easy to understand. Take into account people’s individual needs.
- Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used.
- Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others.
- Introduce different methods for communication, including making the most of digital resources whilst getting value for money.
- Monitor the effectiveness of own and team communications and take action to improve where necessary
Leadership
- Promote diversity, inclusion and equality of opportunity, respecting difference and external experience.
- Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them.
- Stand by, promote or defend own and team’s actions and decisions where needed.
- Seek out shared interests beyond own area of responsibility, understanding the extent of the impact
- actions have on the organisation.
- Inspire and motivate teams to be fully engaged in their work and dedicated to their role
Making effective decisions
- Clarify your own understanding and stakeholder needs and expectations, before making decisions.
- Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery.
- Encourage both innovative suggestions and challenge from others, to inform decision making.
- Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications.
- Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence.
- Make decisions confidently even when details are unclear or if they prove to be unpopular
Working Arrangements & Further Information
Standard working hours are 37 hours per week excluding breaks which are unpaid.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
03/09/2019, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.