Problems uploading documents

At various stages in the process you may be required to upload documents to your application.

Trouble uploading documents

Documents must meet the following criteria:

  • Under 5MB in size
  • Not password protected

On some pages in the process, you may be asked to upload multiple documents. The system will not be able to upload the documents in one go if the combined size of the documents is over 5MB. If you are having a problem, we suggest you press "Save & Continue" after adding each document. 

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