29117 - Senior Content Designer, P&PS
Are you an experienced content designer, looking to further develop and hone your skills in a specialist digital department? If so, the Ministry of Justice Digital and Technology (MOJ D&T) is looking for a senior content designer to develop simple, clear digital services and information that helps citizens and staff who interact with the justice system.
You'll be designing, creating and iterating content. You will own the content and its quality throughout a user’s journey, and be comfortable using evidence, data and research to back up your decisions.
You will take a high level view of how a user’s content journey maps to business processes, for both information and transaction-based services.
Within MOJ Digital & Technology, you will be working in multidisciplinary teams, alongside user researchers, interaction designers, service designers, product owners and developers. You will join a well-established content community, where you can share best practice, mentor colleagues and contribute to a wide range of activities within the MOJ and across government.
You'll be responsible for
creating content and developing strategies to help digital services meet user needs and business objectives, and create a clear, joined-up customer journey
monitoring and improving content based on user feedback, research and data
working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content
ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines
working with colleagues to understand user behaviours and data patterns to improve how services perform
ensuring appropriate policy and legal fact checking of content and timely production and publishing
taking an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
ability to support the wider content team with peer reviews, content audits and benchmarking
promoting user-focused content design across the MOJ, its agencies and cross-government groups
You’ll have
proven track record developing content to meet user needs for digital services
experience working collaboratively in fast-paced agile teams
strong original writing for different topics, audience groups, purposes, styles and formats
adept at providing simple, clear content to communicate complex issues
experience developing content strategies or proposing content solutions to solve business challenges
confident communicator: able to persuade; negotiate; influence; network; and work with stakeholders
ability to get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting
knowledge of agile ways of working and user-centred content design
experience scoping, commissioning and editing content
excellent presentation skills with experience presenting content propositions and deliverables to business leads and stakeholders
up to date with the latest content trends, ensuring that our solutions respond accordingly
experience designing and developing workable content prototypes
26/09/2019, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
https://app.jobvite.com/j?cj=oA40afwy&s=Civil_Service_jobs
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.