28621 - Communications Manager, Content and Campaigns (Crime)

£30,531 - £46,888 (dependant on base location)
1
12 Months
London, North West, West Midlands, Yorkshire and the Humber
Birmingham , Leeds , Liverpool , London, Manchester
102 PETTY FRANCE (MOJ) LONDON, SW1H 9AJ, BIRMINGHAM CIVIL JUSTICE CENTRE BIRMINGHAM, B4 6DS, CITY TOWER FLOOR 17 MANCHESTER, M1 4BE, LEEDS CIVIL HEARING CENTRE (CCC) LEEDS, LS12 2BH, LIVERPOOL CIVIL & FAMILY JUSTICE CENTRE LIVERPOOL, L2 2BX
SEO
B
Fixed Term
For a period of up to 2 years
Full Time
Communications / Marketing

Candidates should provide a C.V. and Statement of Suitability of up to 750 words providing examples on how they meet the Essential Criteria for the role.

About HMCTS

Her Majesty’s Courts & Tribunal Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. Our aim, through our people, is to deliver access to a fair, proportionate and effective justice system. The courts and tribunals in England and Wales have been allocated unprecedented funding of almost £1billlion. This will enable HM Courts & Tribunals Service, working in partnership with the judiciary, to create a system that is proportionate and accessible and that better meets the needs of the people it serves. This is the most ambitious programme of its kind anywhere in the world.

What we do

Our courts and tribunals protect rights and uphold the rule of law – maintaining the order and individual liberty that all of us enjoy. Together with the judiciary, we deliver a system that is just and accessible to everyone who needs it.

Every year, we handle over 2 million criminal cases, 1.8 million civil claims, more than 150,000 family law disputes, almost 800,000 tribunal cases and we collect over £440m of fines imposed by courts every year.

Our work involves:

  • People - We currently employ over 15,000 people to process cases, assist court users and enforce court judgments. Our court clerks, legal advisers and judicial teams support judges and magistrates, who are independent. Judges and magistrates are not employed by HMCTS.
  • Buildings – We manage hundreds of courts and tribunals buildings, consisting of magistrates and crown courts, including Derby Magistrates Court, which was built in 1659 and is our oldest court in use, to the Rolls Building which opened in late 2011.
  • Technology – We provide the public with online access to justice and develop digital solutions to improve the efficient administration of justice. For example, over the last year we’ve had over 35m visitors to our gov.uk site, and launched a number of online services such as divorce, probate and civil money claims.

The Team

This post is part of the HM Courts & Tribunals Service Communications Team, working to support the demands of a large, fast-paced and complex organisation that is undergoing major change.

The team is made up from communications leaders with specialist disciplines who are: defining the organisation's communications strategy; working with communications partners in the MoJ and Judicial Office; delivering operational communications activities; and enabling others to deliver and improve their own communications.

The team is designed around five core functions:

1. Internal communications

2. External communications

3. Strategic communications planning, insight and evaluation

4. Content and campaigns

5. Communications channels

We provide an integrated communications service - recognising internal and external communications requirements - that supports and enables the organisation's objectives. We will listen to the wants and needs of the organisation, our internal clients, as well as those of our stakeholders to ensure that we are effective in communicating.

Underpinning this, we ensure that our systems and processes are fit for purpose, meaning that we can be efficient, consistent and responsive in all that we do. We are increasingly using digital communications channels, using audience insight and evaluation to ensure that we have the right channels in place to reach our key stakeholders.

Working with others, the team owns the HMCTS corporate narrative. These are the key messages that we will use to tell our story, to establish and promote our identity and vision, and to demonstrate what HMCTS does and seeks to do.

The Communications Manager, Content and Campaigns (Crime) will:

Work as part of the campaigns function for HM Courts & Tribunals Service, working closely with the crime programme senior management team and crime project teams to really understand their part of the business and create a narrative for the crime programme and projects. This includes writing content for a range of channels and events and co-ordinating campaigns that highlight our priorities and successes.

You will work closely with:

  • HM Courts & Tribunals Service Reform Programme Boards
  • HM Courts & Tribunals Service change director
  • HM Courts & Tribunals Crime Programme
  • Ministry of Justice press office
  • Members of HM Courts & Tribunals Service Senior Management Team
  • Chief executive's office & Senior Management Team
  • Judicial Office communications team
  • HM Courts & Tribunals Service Stakeholder Engagement Team

Essential Criteria:

  • Excellent copywriter, able to adapt your writing style for different audiences and channels.
  • Proven ability to adapt writing style across a variety of platforms - preparing speeches, scripts, presentations, papers, web content and copy for printed publications.
  • Can work quickly and under pressure to produce accurate and appropriate copy on demand.
  • Excellent editorial skills, including developing a narrative out of project and programme information.
  • Experience of writing communications strategies that support and enable business strategies.
  • Ability to build trust with internal 'clients' and influence other internal / external stakeholders.
  • Good understanding of integrated communications, with the ability to:
    a) advise on communications approaches, deploying a range of tactics to achieve different outcomes
    b) commission the production of collateral/products
    c) project manage campaigns and communication products
  • Strong facilitator, who can work with programme and project teams to develop campaign plans.
  • Ability to represent the communications team at internal and external meetings and events, including working with project teams to produce content.
  • Is comfortable matrix working - with a hard reporting line to the communications team, and a dotted line to programme/directorate leads.
  • Can see the big picture and connect the dots, joining up complex information and bringing it together as a cohesive narrative, strategy or plan.
  • Operational knowledge of the Justice System is desirable, but not essential.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Location of Post

The post holder can be based nationally in one of the several HMCTS locations. However, frequent travel to other HMCTS sites will be required as part of this post, particularly to London.

Application Process:

To apply for this position please submit your CV and a statement of suitability of up to 750 words demonstrating how you have the experience and skills in relation to the Essential Criteria (above) to be a success in this post.

Fixed Term Appointment:

This appointment will be made on a fixed term appointment, due to the time limited nature of the Reform Programme. For existing civil servants, whilst the role itself is time limited, at the end of the fixed term period, you will retain your permanent status but will be placed on the re-deployment register. Successful appointment on promotion will secure this grade on a permanent substantive basis.

Secondments and loans will be considered on an individual basis.

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Interviews are expected to be held on 24th September 2019 in London

27/08/2019, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 28621. 

Please contact change_recruitment@justice.gov.uk if you have any questions about this role.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Experience
Statement of Suitability - 750 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.