67105 - Security Guard RCJ

£23,000
3
12 Months
London
London
RCJ LONDON, WC2A 2LL
AA
AA
Permanent
Full Time
Operational Delivery

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.  

Background: 

HM Courts and Tribunals Service has embarked on a reform programme that will include significant estates modernisation and greater use of digital solutions and will provide much improved services for service users. Our vision is to have an efficient and effective courts and tribunals system which enables the rule of law to be upheld and provides access to justice for all. 

Significant investment has been made by HM Treasury to allow HMCTS to provide a more accessible system which is modern and responsive, treats those who use our service with dignity and respect, and which provides better value for money for the taxpayer. Key to implementing the reform programme will be close collaboration with the judiciary, and effective staff engagement. Maintaining a positive and lasting connection between HMCTS management and its staff at this time of such significant change will be critical to success. 

An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an important opportunity to work in a leadership role that will support and enable this major transformation programme designed not just to give our courts and tribunals a sustainable and affordable future, but to improve further the delivery of justice. 

Our service is currently largely organised regionally, and delivered locally, through a large number of courts and tribunal venues. As the reform programme progresses, we will increasingly deliver our services nationally through customer service centres, with local venues continuing to be used for hearings.  The Royal Courts of Justice will continue to be a flagship hearing centre, with improved courtroom utilisation and modernised and reformed digital case management and e-filing services, and digital working in court.  

Overview: 

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in 

  • Face-to-face roles in HMCTS for example a court usher
  • Contact Centre roles in HMCTS for example call centre advisers
  • Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration 

Being part of the operational delivery profession means belonging to a cross-government community of people.  This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. 

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. HMCTS offers a flexible working system in many of its offices, subject to business needs being met. 

The Key Purpose of the Role: 

Security's role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising just over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building close by. 

The cases heard at the RCJ are some of the most high-profile ones in England and Wales, reflected in the occupiers including our most senior Judiciary. There is a high degree of liaison with resident and visiting Judiciary. 

In addition, there are close to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day. 

Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held here in the evenings and weekends. The core times for this role are 9:00am – 17:00pm. 

It must be noted that security work can be physically demanding. Security members will receive the appropriate training to support them in this role, including a 2-day external course for a Court Security Officer (CSO) The Courts Act 2003.  Additionally, local training will be provided including the assignment of a mentor as part of the induction process. 

The current high standard of customer service must be maintained and improved upon if possible, all members of the Security team, as frontline staff, have a key role to play in this 

Key Responsibilities: 

  • Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as "wanding" court uses/bag searches on arrival.
  • Restraining someone attending court, ejecting someone from the court or excluding someone from the court.
  • Controlling access doors and gates, checking of vehicles. Searching members of the public entering the court building. Checking pass holders passes.
  • Patrol of buildings and satellite buildings, keeping in contact with the Control room with the use of handheld radio’s. Securing the building when it is closed to the public. Escorting contractors, Judiciary and VIP’S etc. Generally providing a secure environment.
  • Dealing with enquiries from Staff, Judiciary and public within the complex.
  • X-Ray trained to Aviation Standard and AMD’S.
  • Responding to panic alarm buttons (PAB’S) in Judges rooms, Courts and Office’s.
  • Responding to any security issues within the complex and recording and reporting details of those incidents
  • Issuing security passes

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. 

Application Process: 

To apply for this position please complete the online application form, ensuring you provide the following:

  • An up-to-date copy of your CV which details your experience and achievements. 
  • A 250-word suitability statement against the following 2 Success Profile Behaviour questions (Level 1):
  • Managing Quality Service question – “Describe a time where you have worked to de-escalate a situation”
  • Working Together question – “Please provide an example of a time when you have worked as a team to achieve an outcome”

 

Should you be successful at the application stage you will be invited for an interview. If selected for interview you will be tested against the following Success Profile Behaviours (Level 1) and three Strengths

  • Managing Quality Service
  • Working Together
  • Communicating and Influencing

Please note, face to face interviews will be required for candidates progressed from sift stage. 

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:

https://www.gov.uk/government/publications/success-profiles        

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition. 

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity 

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description. 

Location: 

This post is based in the Royal Courts of Justice, Strand, London, WC2A 2LL. 

Terms & Conditions: 

Flexible working options

HMCTS offers a flexible working system in many of its offices. 

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and, on a case-by-case basis, in accordance with the MoJ’s flexible working policy and equality policy. 

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Interviews expected to be held in the week commencing 19 December

28/11/2022, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 67105.
Counter-Terrorism Check (CTC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Managing a Quality Service - 250 word limit
Working Together - 250 word limit
Experience
CV

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Managing a Quality Service
Working Together
Communicating and Influencing
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This Vacancy is closed to applications.