69578 - MoJ Property Directorate - Survey Manager (Prison Estate Condition Survey)
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
The role can be based anywhere, however regular travel will be required to sites in the North West of England and the Midlands.
The role is fixed term until the 22nd December 2023 with the possibility of a short extension.
Overview
The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies. We also provide property services on behalf of the Home Office.
MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability. We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams. We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.
We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.
Team Overview
Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property management team that works in collaboration and partnership with our customers and suppliers?
We are looking for a Survey manager to take part in an exciting opportunity to deliver a programme of condition surveys across the Public sector Prison estate. The Survey managers will be responsible for coordinating the on-site delivery elements of the survey programme for all Prisons within a geographical area (s). The surveys will include a comprehensively delivered programme of condition surveys for buildings and critical Mechanical and Electrical assets in premises across the Prison estate. The surveys will capture condition-based data for all operational, Prison buildings and essential infrastructure assets to inform future forward maintenance programmes and capital maintenance investment. This will require you to collaborate very closely with several stakeholders, internally and those external to our organisation, therefore we are looking for people that are enthusiastic about driving positive outcomes and have excellent collaboration skills.
Among other attributes we are looking for, you will need to possess programme/project management abilities, be proficient in building effective relationships and experienced in communication to a range of stakeholders. Property or surveying knowledge is desirable, but not essential.
You will report directly to Technical Programme Lead and may on occasions be required to work flexibly as part of a team of four survey Managers to deliver the required outcomes for the organisation. This may on occasions mean visiting premises beyond your allocated area, however due to the nature of the surveys, the works will be conducted within normal business hours.
This rewarding but challenging opportunity is currently planned to end in Dec 2023 and will result in the most comprehensive assessment of Prison condition that has been undertaken in recent years and will include the development of Forward maintenance plans for each Property.
You have an opportunity to contribute to a programme that has the potential to significantly improve the way we maintain and invest in our Prison Estate and to contribute to the delivery of a high-quality property service. If you are motivated to make a difference, looking for a change or development opportunity and want to work as part of a supportive and progressive team, this could be for you.
Job Description, Duties and Responsibilities
This is an exciting opportunity to work in a high performing, customer service focussed team within the MoJ Property. The team is responsible for Strategic Estate management services to the MoJ Property portfolio. The breadth of services and diversity of the property portfolio ensure the working day is filled with new challenges and exciting opportunities to develop yourself whilst delivering meaningful and rewarding work.
The Survey Manager is responsible for:
• Delivering in line with programme expectations, Condition surveys across a designated geographical area comprising of c25-30 Public Sector Prisons. This role includes regular travel to the sites within your area. On-site attendance at critical points throughout the physical surveys will be required, however some elements of delivery will be possible via technology applications such as MS Teams. You will be expected to visit each of the sites in your area for prestart and completion meetings, in addition you will be expected to travel to site to conduct post survey evaluation of survey data and if required to address any issues.
• Management of key stakeholder relationships and acting as the critical point of contact and escalation for Prison representatives. This will include regular and informative communications with Senior stakeholders relating to programme process and escalations.
• Coordinating a diverse team of stakeholders to ensure that surveys are conducted in a manner that is both timely and cognisant of the operational setting. Ensuring that quality outcomes are driven from the surveys and that sufficient QA processes are monitored.
• Accountable for accurate and timely reporting of progress against programme targets, reporting Directly to the Technical Programme Lead.
• Representing the MOJ Property Directorate in a professional manner, exhibiting the values of this high performing property team.
If this sounds like the job for you, then we look forward to your application and we would be pleased to have you as part of our team.
Responsibilities will include the following:
Customer Management:
Function as the client’s point of contact for survey related matters, attending sites for face-to-face communication when required.
• Co-ordinate plans and activities so that they reflect the wider strategic priorities and needs of clients
• Function as point of escalation within the team for supplier issues and complaints, managing to resolution or escalating to the Technical Programme Lead where necessary
• Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders
Supplier Management: Oversee operational supplier monitoring and management within the team
• Develop strong relationships with suppliers & support supplier relationship management
• Oversee engagement with the supply chain within the team to ensure that contracts provide satisfactory delivery and drive value for money in accordance with business targets
• Function as point of escalation within the team for all supplier issues, managing to resolution or escalating to the Technical Programme Lead where necessary
• Oversee service level governance of suppliers
• Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders
Skills and Experience
Essential –
You must have experience in property and/or FM disciplines and be able to demonstrate this through previous roles.
You should have experience in:
• Management of key suppliers, particularly with handling escalation of issues and risks and engaging in key decision-making
• Managing customer relationships and stakeholder liaison
• Managing multi-project programmes of Surveys or other.
• Excellent verbal and written communication skills with a diverse range of stakeholders, some senior.
Experience with project management processes is highly desirable.
Highly Desirable
• Experience with Property management or Surveying Techniques.
Qualifications
It is highly desirable to hold, be working towards or have equivalent experience to:
• A Project/programme management qualification, e.g. PRINCE 2 or Surveying qualification.
• You should hold a full UK driving license.
Government Property Profession (GPP) Technical Skills
The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2
Behaviours
We will assess you against these behaviours during the selection process:
• Managing a quality service
• Seeing the bigger picture
• Delivering at pace
• Making effective decisions
Flexible working hours
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
The Property Directorate offers flexible working subject to local agreement.
This post is advertised as Permanent & Full Time, part-time applicants will be considered under job share arrangements. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered.
Non-civil service candidates will start on the pay band minimum.
Additional Information
This role requires SC level security clearance.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Interview will be conducted virtually over MS Teams
03/02/2023, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.