43478 - MAPPA Administrator - NPS National Security Unit-Wales and South West

£22,924 - £28,200
12 Months
South West, Wales
Cardiff , Weston-super-Mare
NPS Pay Band 3 National
Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
Administration / Corporate Support, Operational Delivery

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The National Probation Service is creating a specialist, dedicated and highly skilled National Security Division, which will provide an enhanced level of management and intervention for the most high-risk, complex and high-profile offenders in the community.

The National Security Division will be based across 5 geographical units covering North of England, the Midlands, Wales and the South West, East of England and South Central and London and Kent, Surrey and Sussex. Each unit will have operational satellite locations. Main office Locations of the units are London, Cardiff, Manchester, Reading and Birmingham. The units will be responsible for the management of national security cases outside of the NPS regional structures. Each unit will be managed by a Head of Operational Function working to the Deputy Director of NPS Critical Public Protection Operations. Specialist staff will deliver an enhanced set of national standards to the management of terrorist offenders, serious organised criminals and other critical public protection cases.

Routine travel across geographical areas may be required.

These are new posts which will be critical in the new approach the NPS is adopting to the management of terrorist and other high-risk offenders.

Overview of the job

The MAPPA Administrator provides administrative support and is accountable to the MAPPA Co-ordinator and/or Deputy MAPPA Coordinator.

This is an administrative job within a multi-disciplinary team.


The jobholder will provide administrative support within a multi-agency setting in line with National MAPPA Guidance.   The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board (SMB) objectives.

To act as a point of contact for MAPPA within the area for the Responsible Authority agencies and 'Duty to Co-operate' Agencies as delegated by the MAPPA Coordinator

In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

This role may involve some out of hours work

Responsibilities,Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Responsible for maintaining accurate offender and victim information on relevant approved databases.
  • Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
  • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
  • To provide statistical and other information/data as required.
  • Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
  • Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
  • Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
  • Act as a point of contact within the unit including for specialist areas of work as required.
  • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
  • To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance
  • Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
  • Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
  • Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements
  • Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
  • Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
  • Work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


  • Changing and Improving
  • Working Together
  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service
  • Communicating and Influencing

Essential Experience

  • Experience of meeting administration and ability to undertake accurate minute taking.

Technical requirements

  • Good keyboard and IT skills including proficiency in MS Office Word and MS Office Excel.


  • Ability to use recording databases, for example ViSOR, NDelius

There will be a requirement for staff within the National Security Division to apply for NSV vetting CTC clearance.

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected - Week commencing 24/05/2021

14/05/2021, 23:55 hours.

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com. Please quote the job reference - 43478.
Counter-Terrorism Check (CTC)

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

This Vacancy is closed to applications.