15060 - Operational Support Grade - General

£15,691 - £16,475
4
12 Months
North West
Warrington
HMYOI Thorn Cross, WA4 4RL
AA
Band 2
Permanent
Full Time, Other
Operational Delivery

Successful candidates will be based at the following location:
 
Band 3
 
Working in a prison isn’t for everyone. But if you’re one of the few with the right blend of qualities, it’s a secure and very rewarding career.
Firstly, you’ll need great communication skills. You’ll have to deal with all kinds of situations and your ability to listen well and make yourself clearly understood will be vital. Self-confidence, personal integrity and emotional intelligence are also a must, along with plenty of discipline and physical stamina too. Together, these qualities will allow you to support prisoners with their rehabilitation, while also maintaining a safe environment. At end of the day your resilience will mean you can leave work at work and bounce back from challenging events quickly.

Day-to-day, you’ll help to create a safe, secure environment where rehabilitation is supported and encouraged. In return, you’ll receive great training, excellent benefits and the chance to make build a very rewarding career.

For more information, please visit the NOMS website: nomscareers.com

Responsibilities, Activities, & Duties

Typical tasks include:
 
• Supervise, manage and control prisoners decently, lawfully, safely and securely.
• Ensure that the routines of the prison operate effectively and that prisoners are managed within it.
• Establish, develop and maintain professional relationships with prisoners and staff.
• Conduct searches on prisoners, staff and visitors.
• Undertake external escorts to hospital.
• Deal with incidents as the ‘first on scene’ and be able to work in a team to resolve them.
• Use of IT to maintain and update records.
• Prepare relevant documentation for managers for verification / quality checking purposes.
• Attend and contribute to meetings as required.
• Complete and update Personal Emergency Evacuation Plan.
• Understand and comply with national / local policies and legislation.

 

Competencies

All of the competencies in the National Offender Management Service (NOMS) Competency and Qualities Framework are relevant to this group profile. For the purpose of selection, the following competencies will be measured:

  • 4. Leading and Communicating
  • 5. Collaborating and Partnering
  • 9. Managing a Quality Service
  • 11. Achieving a Safe and Secure in Environment

 

Essential Skills/ Qualifications/ Accreditation/ Registration 
• All candidates are required to pass an online application and numeracy assessment, known as a Prison Officer Selection Test (POST), attend and pass a variety of assessments at a Recruitment Assessment Day (RAD); these include a written assessment, role-plays, medical assessment and a fitness test. Candidates who narrowly miss meeting the required standard at the RAD may be invited back to re-sit any of the modules they were unsuccessful in. Unsuccessful candidates may be offered an Operational Support Grade role at the establishment(s) they have applied to.
• Candidates have 10 calendar days to complete the online POST after receiving the email invitation. Your application will not be progressed any further if you fail to complete the online POST.
• For candidates who wish to submit multiple applications; you will be required to complete the online POST for each application. If you pass the POST you will only need to attend one Recruitment Assessment Day (RAD).
• If successful in your application, your continuation in this role is dependent on passing all modules within the initial Prison Officer Entry Level Training (POELT), which is a pathway to becoming a fully competent Prison Officer.
• Failure to successfully complete and pass POELT course could result in your removal from this role and may result in the termination of your employment.
• Following completion of the POELT course you will be subject to a 12 month probationary period.

 

Salary, Working Arrangements & Further Information

37 hour working week (standard).

Unsocial hours working

This role requires working regular unsocial hours. A permanent 17% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and Bank / Public holidays.


Additional conditioned hours at enhanced pay

As a Prison Officer you will also have the option to commit to working between 1-4 additional committed hours at an enhanced rate of pay on top of your standard 37 hour working week. These hours are non-pensionable.

Salary by weekly hours worked including 17% unsocial hours payment

Salary will depend on your location but will start at the following inclusive rates for the weekly hours worked (these rates include the 17% unsocial hours payment):

37 Hours - £20,751
38 Hours - £21,326
39 Hours - £21,902
40 Hours - £22,477
41 Hours - £23,052

Depending on your annual performance, affordability, public sector pay policy and the recommendations from the Prison Service pay review body, your inclusive pay may increase incrementally up to the following maximum rates over time:

National
37 Hours - £23,122
38 Hours - £23,762
39 Hours - £24,403
40 Hours - £25,044
41 Hours - £25,682

Where available, you may also be able to volunteer to work further additional hours at a premium rate.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

This role will include working a designated shift pattern which includes working weekends and night duties

Working Arrangements & Further Information

Some of MoJ’s, including NOMS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

-The Prison Service is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. The Prison Service offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

-The Prison Service offers a childcare vouchers scheme. The scheme enables staff to take part of their salary in the form of Childcare Vouchers. This is known as a Salary Sacrifice. The vouchers can then be used to help meet the costs of any form of registered or approved childcare for children aged 0-16. The vouchers are exempt from tax and National Insurance contributions

Training

-The Prison Service is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and the Prison Service provide a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within NOMS

-All staff are required to declare whether they are a member of a group or organisation which the Prison Service considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

See NOMS competency framework to learn more about the competencies we are looking for.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/497684/NOMS_competency_framework.pdf

And you can download positive Competency writing samples for Band 2 and Band 3 applications.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/500804/Competency_writing_samples.pdf

Dates for Recruitment Assessment Day to be confirmed.

13/12/2017, 23:55 hours.

Closing Date: 5th January 2018 at 23:55 hours

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk. Please quote the job reference.

Enhanced Baseline Standard

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:


  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.



if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance
Leading and Communicating
Collaborating and Partnering
Managing a Quality Service
Achieving a Safe and Secure Environment

Being effective in this area is a key responsibility for all of us to both protect the public and prevent victims. We must all promote and contribute to an orderly, safe and secure environment both within our own unit / establishment and across the whole of the Agency. Those who work in establishments must support the principles of dynamic security by treating the needs of prisoners individually; developing controlled, professional relationships with prisoners; and contributing to a constructive regime. At senior levels, it is about creating strategies, policies and processes that contribute to the achievement of a safe and secure living and working environment.

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.