26998 - MAPPA Administrator

£22,261 - £28,200
12 Months
North West
NPS Pay Band 3 National
Full Time
Administration / Corporate Support

Good English language and grammar skills required

Good use of MS Word and Excell required

Good keyboard skill necessary

Overview of the job     

The MAPPA Administrator provides administrative support and is accountable to the MAPPA Co-ordinator and/or Deputy MAPPA Coordinator.

This is an administrative job within a multi-disciplinary team.


The jobholder will provide administrative support within a multi-agency setting in line with National MAPPA Guidance. The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board (SMB) objectives.

To act as a point of contact for MAPPA within the area for the Responsible Authority agencies and the ‘Duty to Co-operate’ Agencies as delegated by the MAPPA Coordinator

In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

This role may involve some out of hours work

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Responsible for maintaining accurate offender and victim information on relevant approved databases.
  • Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
  • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
  • To provide statistical and other information/data as required.
  • Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
  • Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
  • Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
  • Act as a point of contact within the unit including for specialist areas of work as required.
  • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • Undertake specific ViSOR administration tasks in accordance with procedures including to act as ViSOR Local point of Contact where required.
  • Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
  • To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance
  • Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
  • Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
  • Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements
  • Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
  • Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
  • Work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


For the purpose of selection the following competencies will be measured:

  • Delivering at Pace
  • Making effective Decisions
  • Collaborating and Partnering
  • Changing and Improving
  • Delivering a Quality Service


Essential Skills, Qualifications, Accreditation & Registration    


  • Good keyboard and IT skills including proficiency in MS Office Word and MS Office Excel.
  • Strong communication skills (verbal and written) and ability to communicate effectively within a multi-agency setting.
  • Ability to use and work on own initiative.
  • Ability to use recording databases, for example ViSOR, NDelius.
  • Experience of meeting administration and ability to undertake accurate minute taking.
  • Possess good organisational skills with the ability to work methodically timely and accurately.
  • Ability to plan, prioritise, meet deadlines and work under pressure.


  • NVQ Level II Business Administration (or equivalent.
  • Ability to use case management and assessment systems, including ViSOR.
  • Knowledge and understanding of the role of MAPPA within the Criminal Justice System and National MAPPA Guidance.

May be required to work at different sites as required

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid.


The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Provisionally mid July

18/06/2019, 23:55 hours.

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk. Please quote the job reference - 26998.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:

  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Collaborating and Partnering
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Good English language and grammar skills required

This Vacancy is closed to applications.