25707 - Efficiency Lead - NPS Business Strategy and Change
The primary purpose of this role is to support the Probation Workforce Planning Approach. The role requires technical, analytical and problem solving skills, being able to interpret data, and produce timely reports for senior leaders and other important stakeholders. Strong presentation and communication skills are required.
The role includes line management responsibility for a dispersed team of Change Development Officers undertaking modelling and data analysis activity. Leadership of the team is needed to ensure that a flexible approach is taken and good quality work is produced, under pressure in a fast-paced dynamic environment.
Overview of the job
The E&I team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings. In Wales these roles will go further than Probation efficiency – they will also include prison / probation integration.
Summary
The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity.
Responsibilities, Activities and Duties
The job holder will be required to:
Contribute to Efficiency in Service Delivery
- Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications
- Ensure the effective use of public money across the organisation through the analysis of this service standard information
- Create an activity-based costing model for the NPS and ensure that it is upto-date
- From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager
- Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness
- Develop action plans/new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation
- Ensure efficient delivery of services in accordance with service delivery indicators and specifications
- Identify areas for efficiencies and recommend actions for the team
- Define systems and processes which enable collection of information on organisational performance
- Development of management information reports which enable performance analysis
Develop Team and Partnership Working
- Develop productive working relationships with colleagues, suppliers and stakeholders
- Contribute to proposals to meet external tendering requirements
- Contribute to external contracts and agreements
- Build own and team’s understanding of organisational markets and customers, through liaison with key stakeholders
- Environmental scanning and work with external agencies
Plan and organise
- Support development of programme formation and implementation
- Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation
Determine the effective use of resources
- Create budgets and unit costs for programmes of work
- Identify areas for efficiency
- Advise on financial and resourcing issues to inform objectives and forward planning
- Manage budget for the area of Efficiency
Use communication effectively
- Providing information, feedback and advice
- Influencing and persuading
- Using appropriate skills, styles and approaches
Enhance own performance
- Manage own resources and professional development
Use information to take critical decisions
- Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
- Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage People
- This post may hold line management responsibility for other members of the team
- Supervise the work of the Efficiency team member
- Train and provide advice and professional development across the Division in the area of efficiencies
Manage Diversity and Quality
- Contribute to a culture and systems that promote equality and value diversity
- Adhere to the diversity policies of the service and collaborate as appropriate with the Equalities and Diversity Unit
Manage Quality
- Contribute to continuous quality improvement
- Monitor external markets, practice, trends and development to ensure best practice internally
- Manage compliance with quality systems
Manage Projects
- Ensure an effective approach to project and process evaluation
- Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Qualifications
Essential
NVQ Level 5 or equivalent in a relevant subject (or appropriate practical experience)
Desirable
Project Management
Accreditation
Desirable
Project Management Accreditation (training can be offered if necessary)
Skills
Essential
Microsoft: Word, Excel, Outlook, and PowerPoint
Experience
Essential
Demonstrate experience of stakeholder management, and demonstrate experience of successfully identifying and improving efficiency of an organisation
Demonstrate experience of managing quality, demonstrate experience of project planning, demonstrate experience of determining the effective use of resources, demonstrate experience of effective communications, demonstrate experience of making successful critical decisions, and operational experience of working in a Probation setting
Working Arrangements & Further Information
Standard working hours are 37 hours per week excluding breaks which are unpaid.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
29/04/2019, 23:55 hours.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.