16781 - Band B - Business Architect
The base location of this role will be at one of 6 regional hubs: London, Birmingham, Leicester, Manchester, Liverpool, or Leeds . The exact building that you will be based in should you be successful will be discussed as part of the on-boarding process, but it will be located in one of the 6 'hub cities'. Frequent travel will be expected as part of the working arrangements. Unless based in London, the National salary will apply.
Background
The courts and tribunals in England and Wales have been allocated unprecedented funding of almost £1billlion. This will enable HM Courts & Tribunals Service, working in partnership with the judiciary, to create a system that is proportionate and accessible and that better meets the needs of the people it serves. This is the most ambitious programme of its kind anywhere in the world.
The Change Directorate is looking to identify exceptional individuals with the aptitude and capability to shape the future of HMCTS operating model and services. You will be at the forefront of designing our world-leading justice system. The Change Portfolio is ambitious and we need resilient, resourceful and adaptable people to make it happen, who have a proven track record in delivering business change.
An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an opportunity to work in a role that will support and enable a major transformation programme, designed not just to give our courts and tribunals a sustainable and affordable future, but improve how we deliver justice
Overview
The Target Operating Model is the blueprint for future HMCTS services. It sets out our vision and ambition for a courts service that is just, proportionate and accessible through increased use of online and video channels and streamlined and efficient processes.
The Business Architect will play a key role in shaping the future of HMCTS services. They will work closely across HMCTS, the Ministry of Justice and the wider Justice System to support the development and delivery of the future service model.
The Business Architecture team will work within a simple but multi-dimensional framework, operating across the length of project and programmes lifecycles (from initial idea to live service interim states) and across all enabling programmes.
Your application will need to demonstrate that you have the experience required to fulfil this vital function within the programme. You will need to have a creative and visual mind, excellent communication skills, proven experience in delivering business change, managing delivery to multiple stakeholders, and the ability to work flexibly to deliver results under pressure. Full training and support in Business Architecture skills and capabilities will be provided to successful candidates.
HMCTS expects its leaders to show openness, honesty and commitment, and, of course, to deliver results.
Job Description
The job holder will:
- ensure that emerging design across the Change Portfolio reflects the true ambition and integrity of the future service model;
- update the Target Operating Model, and its key architecture documents (whilst maintaining coherence) based on major design decisions without jeopardising delivery of the Portfolio’s strategic intent;
- ensure that Programmes, projects and key stakeholders understand the Target Operating Model and its objectives, and be the first point of contact for advice on the development of services and capabilities using the Reference Architecture;
- help projects shape their designs based upon the Target Operating Model, support collaborative working across different functions to make business and technical design decisions, manage design risk, and enable successful change;
- ensure projects deliver within Architecture design guidelines and adhere to the Reference Architecture;
- work across Government agencies to understand the impact of wider landscape changes on the Reference Architecture and align the Reference Architecture accordingly;
- engage with Judicial stakeholders to support understanding of the Reference Architecture;
- support and contribute to advice provided to the judiciary, Ministers and senior officials on all of the above through high quality written and oral briefings.
Key responsibilities:
Design
Preserve the integrity and ambition of the Target Operating Model (TOM):
- Management and resolution of cross-cutting design issues and questions
- Ensuring emerging service design work from projects and programmes is aligned with the TOM
- Ensuring cross-portfolio design decisions are taken in the context of the overall TOM
- Development and definition of the TOM capabilities required to deliver the future state HMCTS
- Supporting programme of regular project reviews for fitness against the TOM
- Raising profile and awareness of TOM, its purpose, and how it can be understood and used across the Change Portfolio
Assurance
- Ensure that projects and updates going to the Design Authority are in line with the assurance framework and Reference Architecture.
- Where necessary, provide challenge and advice to support projects where designed are not aligned to the Reference Architecture.
Policy
- Ensure that the impact of MoJ and wider Government policy changes are considered for impacts on the TOM, and are translated into the reference architecture.
Supporting delivery
- Provide a link to portfolio and programme managements to ensure business architectural changes are reflected in project and programme delivery plans
Collaboration & Engagement
- Act as a champion for HMCTS Reform by communicating clearly and obtaining widespread commitment for the court reform vision
- Work with key stakeholders across the justice system to ensure priorities and plans are aligned
Leadership
- Line manage 1-3 team members
- Lead, coach and mentor team members and projects and develop capabilities in line with business needs
- Lead by example, role modelling ethics, integrity, impartiality and the elimination of bias by building diverse teams and promoting a working environment that supports the Civil Service values and code
Person Specification:
Essential criteria:
- A proven track record working in a complex business change environment
- The ability to break down complexity, visualise it with simplicity and create clear outputs be used in future analysis to extend the business architecture
- Experience of modelling business processes using a variety of tools and techniques
- Ability to communicate at all levels and provide information to a diverse stakeholder group
Desirable criteria:
- Experience of business architecture, business design and process mapping methods.
Accountability
The jobholder will report to a Lead Business Architect in the Business Architecture Team.
Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Location of Post
This role can be based in any HMCTS location with frequent travel.
Selection Process
As part of the application process you will be required to provide an up-to-date CV and a statement of suitability. The overall statement of suitability based on your experience/skills in relation to the essential skills and duties of the role should be no more than 750 words
Key Civil Service Competencies
You will be required to provide evidence of the following key competencies at Level 3 at interview.
Seeing the Bigger Picture
- Be alert to emerging issues and trends which might impact or benefit own and team’s work
- Develop an understanding of own area’s strategy and how this contributes to Departmental priorities
- Ensure own area/team activities are aligned to Departmental priorities
- Actively seek out and share experience to develop understanding and knowledge of own work and of team’s business are
- Seek to understand how the services, activities and strategies in the area work together to create value for the customer/end user
Changing and Improving
- Find ways to improve systems and structures to deliver with more streamlined resources
- Regularly review procedures or systems with teams to identify improvements and simplify processes and decision making
- Be prepared to take managed risks, ensuring these are planned and their impact assessed
- Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking
- Be willing to meet the challenges of difficult or complex changes, encouraging and supporting others to do the same
- Prepare for and respond appropriately to the range of possible effects that change may have on own role/team
Making Effective Decisions
- Make decisions when they are needed, even if they prove difficult or unpopular
- Identify a broad range of relevant and credible information sources and recognise the need to collect new data when necessary from internal and external sources
- Recognise patterns and trends in a wide range of evidence/ data and draw key conclusions, outlining costs, benefits, risks and potential responses
- Ensure all government and public data and information is treated with care in accordance with security procedures and protocols
- Recognise scope of own authority for decision making and empower team members to make decisions
- Invite challenge and where appropriate involve others in decision making to help build engagement and present robust recommendations
Leading and Communicating
- Take opportunities to regularly communicate and interact with staff, helping to clarify goals and activities and the links between these and Departmental strategy
- Recognise, respect and reward the contribution and achievements of others
- Communicate in a succinct, engaging manner and stand ground when needed
- Communicate using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact
- Promote the work of the Department and play an active part in supporting the Civil Service values and culture
- Convey enthusiasm and energy about their work and encourage others to do the same
Collaborating and Partnering
- Establish relationships with a range of stakeholders to support delivery of business outcomes
- Invest time to generate a common focus and genuine team spirit
- Actively seek input from a diverse range of people
- Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organisation
- Deal with conflict in a prompt, calm and constructive manner
- Encourage collaborative team working within own team and across the Department
Fixed Term Appointment
For existing permanent Civil Servants, this post will be offered as a time-bound appointment. At the end of the programme, Civil Servants will retain their permanent status but will need to apply for a new role or register for re-deployment. Successful appointment on promotion will secure this grade on a substantive basis. For external applicants, this post will be offered on a fixed term contract due to the time limited nature of programmes and projects.
Flexible working options
HMCTS offers a flexible working system in many of its offices.
Job Sharing and Reduced Hours
All applications for job sharing or reduced hours will be treated fairly and on a case-by-case basis in accordance with the MoJ’s flexible working policy and equality policy.
Excess Fares and Relocation Allowances
This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.
Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
27/03/2018, 23:55 hours.
Closing Date: 27th March 2018 at 23:55 hours
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference 16781
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.