25080 - Partnership Integration Coordinator

The post holder will serve as a service ‘Coordinator’ at the local operational level, maximising on front-line delivery. The post holder will work to support operational delivery of the Women’s Pathfinder to ensure delivery is evidence based, based on best practice and interacts effectively with a wide range of other services. This will require the post holder to lead on local communication and engagement activity in relation to a Whole System Approach, particularly with partners such as third sector, local authorities and sentencers, including Her Majesty’s Court Service (HMCTS) and Crown Prosecution Service (CPS) locally.

Partnership Support Responsibilities

• Co-ordinate multi-agency activity within local geographical areas, on an organisational basis
• Responsible for working with agencies to establish single entry point for women coming into contact with the Criminal Justice System
• Establish secure enhanced referral routes for priority group into local services.
• Enable effective front-line operations by providing an ‘active problem-solving’ approach for some of the most challenging and complex cases.
• Support engagement activity between prisons and local provision to ensure seamless transition arrangements.
• Responsible for maintaining accurate information on relevant approved databases.
• Share and promote best practice and support the identification of areas for development and service improvement across services and partner organisations.
• Ensure the effective administration of referrals from across a range of agencies in line with guidance.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.

• Coordination and organisation of multi agency meetings, including booking rooms, contacting attendees and preparing materials.
• South Wales and Gwent only – work with local Women’s Pathfinder delivery providers as part of the Whole System Approach Service Delivery Model, commissioned by Gwent Police and Crime Commissioner in partnership with South Wales Police and Crime Commissioner, HMPPS and Welsh Government.

Use communication effectively

• Receive and deliver gender informed training to staff across HMPPS who work with women, including CRCs and other external agencies.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
• Coordination and organisation of multi agency meetings for the partnership, including booking rooms, contacting attendees and preparing materials.
• Deal and communicate fairly, timely and effectively with agencies and partners.
• Act as a point of contact for the programme of work as required.

Bydd deiliad y swydd yn gweithredu fel ‘Cydlynydd’ gwasanaethau ar y lefel weithredol leol, gan fwyhau darpariaeth rheng flaen. Bydd deiliad y swydd yn cefnogi proses gyflawni weithredol y Cynllun Braenaru i Fenywod i sicrhau bod y broses gyflawni yn seiliedig ar dystiolaeth, yn seiliedig ar arferion gorau ac yn rhyngweithio’n effeithiol ag ystod eang o wasanaethau eraill. Bydd gofyn i ddeiliad y swydd arwain ar weithgareddau cyfathrebu ac ymgysylltu lleol yng nghyswllt Dull System Gyfan, yn enwedig gyda phartneriaid fel sefydliadau trydydd sector, awdurdodau lleol a dedfrydwyr, gan gynnwys Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Mawrhydi (GLlTEM) a Gwasanaeth Erlyn y Goron (GEG) yn lleol.

Cyfrifoldebau Cefnogi Partneriaethau

• Cydlynu gweithgareddau amlasiantaeth o fewn ardaloedd daearyddol lleol, ar sail sefydliadol
• Cyfrifoldeb dros weithio gydag asiantaethau i sefydlu un pwynt mynediad ar gyfer menywod sy’n dod i gysylltiad â’r System Cyfiawnder Troseddol
• Sefydlu llwybrau atgyfeirio gwell at wasanaethau lleol ar gyfer grwpiau blaenoriaeth.
• Galluogi gweithrediadau rheng flaen effeithiol trwy ddarparu ‘dull datrys problemau gweithredol’ ar gyfer yr achosion mwyaf heriol a chymhleth.
• Cefnogi gweithgareddau ymgysylltu rhwng carchardai a darparwyr lleol i sicrhau bod trefniadau pontio yn esmwyth.
• Cyfrifoldeb dros gynnal gwybodaeth gywir ar y cronfeydd data cymeradwy perthnasol.
• Rhannu a hyrwyddo arferion gorau a chefnogi’r broses o adnabod meysydd i’w datblygu a ffyrdd i wella’r gwasanaeth ar draws gwasanaethau a sefydliadau partner.
• Sicrhau prosesau gweinyddol effeithiol ar gyfer atgyfeiriadau o amrywiaeth o asiantaethau, yn unol â’r canllawiau.
• Paratoi, cynnal a choladu cofnodion achosion a chofnodion eraill, ffeiliau a gwybodaeth reolaethol, yn unol â’r safonau gofynnol.
• Cydlynu a threfnu cyfarfodydd amlasiantaeth, gan gynnwys llogi ystafelloedd, cysylltu â mynychwyr a pharatoi deunyddiau.
• De Cymru a Gwent yn unig - gweithio gyda darparwyr lleol y Cynllun Braenaru i Fenywod fel rhan o’r Model Darparu Gwasanaeth Dull System Gyfan, a gomisiynwyd gan Gomisiynydd Heddlu a Throsedd Gwent mewn partneriaeth â Chomisiynydd Heddlu a Throsedd De Cymru, Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) a Llywodraeth Cymru.

Cyfathrebiadau effeithiol

• Cwblhau hyfforddiant ac yna cynnal sesiynau hyfforddi sy’n canolbwyntio ar rywedd ar gyfer staff ledled HMPPS sy’n gweithio gyda menywod, gan gynnwys Cwmnïau Adsefydlu Cymunedol (CRCs) ac asiantaethau allanol eraill.
• Cael a dosbarthu gwybodaeth a chyfathrebiadau mewn ffordd briodol, e.e. dros y ffôn, ar bapur, trwy e-bost.
• Cydlynu a threfnu cyfarfodydd amlasiantaeth ar gyfer y bartneriaeth, gan gynnwys llogi ystafelloedd, cysylltu â mynychwyr a pharatoi deunyddiau.
• Delio a chyfathrebu ag asiantaethau a phartneriaid yn deg, yn amserol ac yn effeithiol.
• Gweithredu fel pwynt cyswllt ar gyfer y rhaglen waith yn ôl y gofyn.

Overview of the job

The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of offenders utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by offenders to protect victims of crime and the general public by:

• Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies
• Supervise and manage risk of those offenders subject to community sentences, during and after custodial sentences. 
• Work with other agencies and groups to prevent crime and meet the needs of victims and offenders.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts,Approved Premises, programmes, evening reporting etc)

Responsibilities,Activities & Duties

Probation Services Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.

• To undertake the full range of offender management tasks with offenders   assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
• When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures
• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales
• Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
• To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
• To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
• To provide cover within teams as required
• To deliver and co-lead accredited programmes commensurate with grade
• To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures
• Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
• Demonstrate pro-social modelling skills by consistently reinforcing prosocial behaviour and attitudes and challenging anti-social behaviour and attitudes.
• To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Competencies

For the purposes of selection the following competencies will be used:

• Making effective decisions
• Changing and improving
• Caring
• Delivering at pace
• Persuading and influencing
• Collaborating and partnering

Essential Skills Qualifications, accreditation & Registration

Qualifications

ESSENTIAL

• Minimum 5 GCSE's at Grade C or above, including English, Maths or the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders

DESIRABLE

• Higher level academic qualification(s).

Skills

ESSENTIAL

• Ability to communicate verbally and in writing with offenders,professionals, courts and other public fora.

Experience

ESSENTIAL

• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties and the and discretion when dealing with confidential and sensitive issues need to use tact
• Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people
• Understanding of and commitment to the principles of case management.
• Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
• Experience in planning and coordinating work
• Understanding of Health & Safety legislation in the workplace
• An understanding of and commitment to equal opportunities and diversity good practice
• Knowledge and understanding of the work of the Criminal Justice System and Probation Service
• Experience of working with groups or individuals in order to motivate and change behaviour
• Knowledge of the aims and objectives of the Probation Service

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh