25156 - Project Support Officer

Crynodeb

Yn gweithio yn y Tîm Rheoli Gwasanaeth ac Ymgysylltu ȃ Rhanddeiliaid, byddwch yn rhan o dîm sy’n gyfrifol am ddatblygu dulliau arloesol o reoli troseddwyr. Gan weithio gydag amrywiaeth o bartneriaid ar draws y system cyfiawnder troseddol, byddwch yn darparu cefnogaeth prosiect ar gyfer ystod o feysydd portffolio. Mae’r tîm yn galluogi a chefnogi darpariaeth weithredol ar draws y gwasanaeth carchardai a’r gwasanaeth prawf.

Overview of the job      

Provide support in delivering various aspects of the Project as required and as delegated by the Project Manager.

Summary            

Working in the Service Integration and Stakeholder Engagement Team you will be part of a team that is responsible for developing innovative approaches to offender management. Working with a range of partners across the criminal justice system you will provide project support on a range of portfolio areas. The team interfaces and supports operational delivery across prison and probation.  

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Provide support to the developing the project and delivering of the named project according to the Project Initiation Document (PID)
• Provide support to the Project Manager and Research Officer in coordinating and delivering key components of the Project, including research and evaluation
• Coordinate the activity of the Programme Management Board as required
• Provide support to ensure the planning and delivery of Project partnership events
• Assist in the production of reports and presentations for the Project as required
• Act as liaison point for internal and external communication channels/enquires for the Project
• Monitor and coordinate requests for information both internally and externally
• Provide support to the Project and Delivery Programme through the innovative usage of Project Management and applicable IT systems and tools
• Assist in the implementation and co-ordination of the project in keeping with relevant specifications
• Promote the organisations’ Equality & Diversity Policy and Procedure and Welsh Language Scheme

Other Areas of Responsibility

• Engage in and contribute to the supervision and appraisal process
• Develop and maintain effective working relationships with colleagues
• To work continuously to learn new skills and develop personal practice
• To Promote Equality and value diversity ensuring that all staff, visitors and callers are treated with respect and dignity at all times
• To comply with all policies and procedures at all times
• Such other duties and responsibilities as may reasonably be required by your Line Manager
• The role outline is dynamic and key areas of responsibility of the post will develop and evolve in accordance with the overall role and purpose of the post

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Competencies

The following competencies from the Civil Service Competency Framework will be used for selection purposes:

• Making Effective Decisions
• Changing and Improving
• Collaborating and Partnering
• Delivering at Pace

Essential Skills/ Qualifications/ Accreditation/ Registration       

Qualifications  

Essential

• Good general education that would support learning up to VQ Level 3.

Desirable

• Attainment of VQ Level 3 or equivalent qualification.

Knowledge        

Essential

• Evidence of knowledge and understanding of the role of probation and key partners locally, regionally and nationally within CJS.
• Evidence of providing relevant information to support decision making.

Desirable

• Develop and implement new procedures.
• Understanding of related specification

Skills    

Essential

• Evidence of problem solving strategies.
• Evidence of effective written, verbal communication skills.
• Evidence of an ability to work independently without constant supervision and as part of a team.
• Evidence of effective communication skills.
• Evidence of effective organisational skills.
• Ability to represent the project effectively and liaise with a range of organisations.
• An ability to plan and organise own workload.
• Knowledge of a range of office computer packages such as Word, Excel, Power-point etc.

Desirable

• Competent Welsh language speaker.
• Effective IT Skills.
• Ability to liaise with a range of statutory and voluntary agencies in the community.
• Ability to analyse data and prepare reports.
• Ability to take minutes at meetings.

Experience        

Essential

• Evidence of providing effective support in relation to service delivery and business objectives.

Desirable

• Evidence of contribution to organisation change and development.