23281 - Assistant Controller HMP Dovegate

£23,501 - £26,138
12 Months
East Midlands
HM Prison Dovegate, ST14 8XR
Band 4
Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
Administration / Corporate Support

Overview of the job


To work as a member of the Controller’s Team, helping to ensure that it operates effectively and efficiently; to maintain correct and appropriate relationships with both team colleagues and other stakeholders. As and when required conduct duties on behalf of the team at clustered establishments.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Contract Monitoring

Support the Controller/Deputy Controller in the formal monitoring arrangements relating to the contract through;

  • Monitoring compliance with operational requirements
  • Undertaking audits
  • Identifying failures by Contractors staff to comply with contractual requirements
  • Making general observations of the operations of the establishment
  • Maintain a working knowledge of the Contract, identifying deviations and raising these with the Controller.
  • Analyse the content of Prison Service Instructions and Orders, Standards etc identifying any impacts for the provision of, relative to, contractual commitments, bringing to the attention of the Team any matters arising from this. Forward information on new and revised Prison Service Instructions and Orders to the Contractor from the Prison Service Intranet, liaising when required on matters arising from this.
  • Prepare papers, including update on performance measures, for the monthly Controller and Director meeting and the Quarterly Contract Review Meetings, identifying outstanding actions and liaising with those responsible for updates as required

Performance Management

  • Analysing and presenting quarterly performance progress by developing and maintaining a robust database for the Quarterly Contract Review Meetings, providing key updates for the Controller and other key internal stakeholders.
  • Identifying failures and deficiencies to perform against the contract requirements
  • Monitoring Key Performance Targets/Indicators
  • Identifying and agreeing Quarterly and Annual performance points each month in line with Schedule F of the Contract.
  • Ensuring incident and data returns and inputs are checked, validated and completed within timescales, including HUB data.  
  • Monitoring and logging the Contractors progress against HMIP, PPO, and ACA Action plans.
  • Prepare relevant statistical performance data and reports for the Team and relevant stakeholders, including any ad-hoc reports and other information, as required.

Office Management and Administration  

  • Ensure effective office administration processes are in place; this will include supporting and minuting the QCRM, maintaining a suitable supply of stationary ordered via iProc when required, providing necessary reception arrangements for visitors and general office duties.
  • Maintain a robust electronic file management system. Coordinate communications for the Controller’s Team, in particular ensuring that there is a brought forward system in place to ensure that urgent issues are dealt with and acted upon within timescales.
  • Prepare written materials (including notes, letters, PQ’s and briefs etc) on behalf of the Controller and Deputy Controller, as required.
  • Record receipt of Requests and complaints / Home Detention Curfew appeals and related responses adhering to appropriate timescales
  • Perform the role of Deputy Information Assurance Manager


  • Support the Controller / Deputy Controller in monitoring investigations carried out by the Contractor into allegations made against Contractor.
  • Work in partnership with SSC to monitor procedures in relation to the suspension and revocation of Prison Custody Officer Certifications.  
  • Assist with any commissioned investigations including any investigations into allegations made against Prison Custody Officers in accordance with Schedule 10 of the CJA 1991

IT Management

  • Lead as On-site Quantum Point of Contact (QPC) for IT and telephony related issues and queries.  
  • Maintain the Quantum Asset register for the establishment.
  • To ensure there is a local IT policy made available.
  • Ensure there is a current IT Contingency Plan with Keyword

Secretary of State Duties

  • Sign licences for the release of prisoners, which would include and end of sentence licence.  

Representational and other duties

  • To represent the Controller’s Team at relevant meetings or other events, briefing the rest of the team appropriately and ensuring that all action points are either delegated or acted upon.  
  • To liaise with the NOMS Probation & Contractual Services team, internal and external stakeholders and to build and maintain collaborative partnerships in support of effective management.
  • To complete any other duties or tasks as requested by the Controller or Deputy Controller

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


  • Collaborating & Partnering
  • Achieving Commercial Outcomes
  • Achieving a Safe, Decent and Secure Environment
  • Showing Drive and Resilience
  • Acts with Integrity

Essential Skills/Qualifications/Accreditation/Registration

Please state any skills, qualifications, accreditations and registration required for the job.

  • Trained in sentence calculation and release licence process (or willing to undertake training)
  • I-Proc trained (or willing to undertake training)
  • QPC trained (or willing to undertake training)
  • Sound analytical skills and experience of designing and using spreadsheets
  • Experience of operational assessment via audit systems
  • An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

-HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

-HMPPS offers a childcare vouchers scheme. The scheme enables staff to take part of their salary in the form of Childcare Vouchers. This is known as a Salary Sacrifice. The vouchers can then be used to help meet the costs of any form of registered or approved childcare for children aged 0-16. The vouchers are exempt from tax and National Insurance contributions


-HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected 25th & 28th January 2019

14/01/2019, 23:55 hours.

Closing Date: 14th January 2019 at 23.55 hours

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk. Please quote the job reference.

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:

  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Collaborating and Partnering
Achieving Commercial Outcomes
Achieving a Safe and Secure Environment

Being effective in this area is a key responsibility for all of us to both protect the public and prevent victims. We must all promote and contribute to an orderly, safe and secure environment both within our own unit / establishment and across the whole of the Agency. Those who work in establishments must support the principles of dynamic security by treating the needs of prisoners individually; developing controlled, professional relationships with prisoners; and contributing to a constructive regime. At senior levels, it is about creating strategies, policies and processes that contribute to the achievement of a safe and secure living and working environment.

Showing Drive and Resilience

Effectiveness in this area is about being consistently motivated, committed and able to perform duties in all situations. People who are effective maintain a personal conviction when faced with resistance. Those who work in establishment must retain a professional approach when confronted by aggression and strong emotion from prisoners. At senior levels, it is about remaining focussed on achieving objectives in the face of resistance, organisational constraints or unforeseen problems.

Acts with Integrity

Effectiveness in this area means consistently acting in a principled, open and conscientiousness manner, and challenging unacceptable behaviour. Those who work in establishments must achieve a balance between excessive distance and familiarity with prisoners whilst dealing with prisoners in a way that is firm and fair. At a senior level it is about promoting a culture in which personal integrity thrives at all levels of the organisation.

This Vacancy is closed to applications.