23368 - Commercial Manager - HMCTS Reform

£39,880 - £51,476
12 Months
Full Time
Procurement and Contracts Management

Her Majesty’s Court and Tribunals Service (HMCTS) is an agency of the Ministry of Justice and provides the supporting administration for the judiciary in England and Wales across four jurisdictions: Crime, Civil, Family and Tribunals. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet.

HMCTS is undergoing a period of unprecedented change, which is being managed through a range of change programmes with a combined budget in excess of £1billion.

To help us on this journey, we’re looking for an exceptional candidate to join us in the role of Commercial Manager.

You will be working at the heart of the reform agenda, delivering a quality sourcing service and getting the best value for money for HMCTS. Successful delivery will be vital to the success of the reform programme, therefore excellent contract and supplier management will also be needed once a contract is in place. This role will deliver the full end to end commercial and contract management service.

Key responsibilities include:

  • Contract management for the major Reform contracts and associated change control process;
  • Ownership of strategy at contract level, driving commercial opportunities to deliver value for money and/or savings;
  • Manage contract compliance and escalate any issues;
  • Manage balanced score card metrics process and report any trends that require management attention;
  • Coordinate with internal stakeholders to gather savings and efficiency and contract management reports;
  • Stakeholder engagement and strong relationship building to work with the HMCTS commissioning function to build requirements, and then to own, develop, implement and manage the procurement and contract management strategies (stakeholders include: customers (often at a Senior Director level), suppliers, legal and finance)
  • Supplier contract management to ensure robust management of commercial delivery against contract (inc payment mechanisms and KPI delivery) whilst driving innovation to create value for money
  • Delivery of continuous improvement to drive best practice for our categories
  • Associated adherence to respective policy and governance controls

The post holder must be keen to learn and able to demonstrate experience in the following areas:


  • A proven track-record delivering end to end commercial & contract management in a commercial environment
  • Strong business acumen and ability to show evidence based decision making
  • Excellent stakeholder management skills
  • Excellent written and oral communication skills
  • Awareness of public sector procurement legislation
  • Qualified purchasing professional (CIPS)


  • A working knowledge of public sector procurement legislation including EU Rules and UK interpretations
  • Member of or studying towards IACCM

This is an exciting opportunity to work on a Programme that will genuinely have a fundamental impact on the way we undertake justice in our country.

For further information on the role, please download the full job description.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected: January 2019 - London

14/01/2019, 23:55 hours.

Closing Date: 14th January 2019 at 23.55 hours

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@sscl.gse.gov.uk

Baseline Personnel Security Standard (BPSS)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:

  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Professional competency
Please use this space to tell us why you are a good fit for this role.
Member of the Chartered Institute of Procurement and Supply (MCIPS / CIPS) or equivalent

This Vacancy is closed to applications.