23439 - Night Support, Stirling House, Stradishall

£16,005 - £16,805 Pro rata
3
12 Months
East of England
Newmarket
EASTERN AREA STIRLING HOUSE NEWMARKET, CB8 9YL
AA
Band 2
Permanent
Part Time, Part Time/Job Share
Customer Insight

The role will provide night time support at Stirling House a training and conference centre with overnight accommodation. 

Overview of the job

This is a Support Services role undertaking Night Support duties for premises.

This role reports to the premises manager.

The role is a HQ based role.

This is a non-operational support job with no line management responsibilities.

Summary

The job holder will support the premises during night periods in order to maintain core requirements of the building, ensuring all safety and security protocols are adhered to.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Ensure exterior doors and windows are locked/secure and the main entrance door is secured following arrival of the last resident.
  • Carry out regular monitoring of the CCTV and respond accordingly to any events as they arise.
  • Log any events in the reception diary book.
  • Carry out a check of the evening guest list and reconcile the list against the key ledger and signing out register.
  • Work within the reception office, providing help and support to guests who require it.
  • Undertake additional night duties as required, this may include contacting guests with messages from incoming calls and administrative tasks from time to time.
  • Give a full briefing of the night’s events at handover, significant matters will be recorded within the reception diary book.
  • Undertake administrative duties relating to area of work as required.
  • Respond appropriately to invoke emergency procedures in line with local procedures, utilising knowledge of local contingency plans and the actions required in relation to incidents. This will specifically relate to evacuating the building in the event of fire detection, carrying out roll check at the muster point and ensuring emergency services have been contacted and escalating communications as agreed within local protocols. Be available to guests for immediate first aid.
  • Respond to first aid requirements using appropriate and trained procedures and equipment and contacting emergency services in the event of a casualty requiring immediate evacuation to A&E.
  • To be available to support guests in the event of non-immediate medical needs and contacting NHS direct line for advice.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Competencies

For the purpose of selection the following competencies will be measured:

4. Leading and Communicating

5. Collaborating and Partnering

9. Managing a Quality Service

11. Achieving a Safe and Secure Environment

Essential Skills Qualifications, Accreditation & Registration

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

This role requires working regular unsocial hours as part of the normal shift commitment and a 17% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 1900hrs Monday to Friday and including working evening, nights, weekends and Bank/Public holidays.

 

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

HMPPS offers a childcare vouchers scheme. The scheme enables staff to take part of their salary in the form of Childcare Vouchers. This is known as a Salary Sacrifice. The vouchers can then be used to help meet the costs of any form of registered or approved childcare for children aged 0-16. The vouchers are exempt from tax and National Insurance contributions

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

See HMPPS competency framework to learn more about the competencies we are looking for.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/497684/NOMS_competency_framework.pdf

And you can download positive Competency writing samples for Band 2 and Band 3 applications.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/500804/Competency_writing_samples.pdf

To be confirmed

Closing date: 16th January 2019 at 23:55 hours

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk. Please quote the job reference 23439

Competencies

You will be required to provide statements describing your skills and experience relevant to each of the stated competencies below. We recommend that you structure your example as Situation, Task, Action and Result.

For further details on civil service competency framework see https://www.gov.uk/government/publications/civil-service-competency-framework

In the event of a large number of applications, a sift on the lead competency may take place. If this happens, the lead competency will be the first one listed in the advert.
During the application or interview process, you may be asked to undertake an additional assessment. If this is applicable this will be listed in the advert or when you are invited to interview.


if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Collaborating and Partnering
Leading and Communicating
Achieving a Safe and Secure Environment

Being effective in this area is a key responsibility for all of us to both protect the public and prevent victims. We must all promote and contribute to an orderly, safe and secure environment both within our own unit / establishment and across the whole of the Agency. Those who work in establishments must support the principles of dynamic security by treating the needs of prisoners individually; developing controlled, professional relationships with prisoners; and contributing to a constructive regime. At senior levels, it is about creating strategies, policies and processes that contribute to the achievement of a safe and secure living and working environment.

Managing a Quality Service

This Vacancy is closed to applications.