23750 - People Group Change Manager
The People Group within the Ministry of Justice
The people who work for the Ministry of Justice are responsible for its success; and the role of the Ministry of Justice People Group is to support the organisation by enabling our people to be the best that they can be.
We operate as a cluster of HR services working seamlessly to provide expert support, advice and delivery throughout the employee lifecycle. From the time people join the organisation, to the point at which they leave, we strive to make a positive contribution to their work experience. We want everyone who works for the Ministry of Justice to feel confident in their skills, ambitious for the future and fulfilled by their work and relationships with their colleagues.
Each service area is led by a Divisional Director/Head of Service who is responsible for managing a team of HR professionals. Programmes of work are agreed annually and delivered collaboratively as part of the People Group Business Plan.
Operational services are delivered locally through a vibrant network of HR Business Partners to secure traction and align ambition with the needs of each business area. The Casework service and SSCL (Shared Services Connected Ltd) commercial management are outward facing services located within the People Group function to strengthen the connection between each and provide professional oversight and support. The former provides expert case management support to the wider civil service and the latter is responsible for managing the shared service contract.
To make sure our services are fit for purpose and that we meet the changing needs of the organisation and the people who work within it, we regularly review and refocus what we do. We seek feedback from our customers and find ways to innovate and improve the services we provide. We are committed to working collaboratively with business areas to deliver shared outcomes of which we can be proud.
Over the next few years, we intend to grow our service portfolio, to strengthen our expertise and increase our influence across the organisation. To drive this work, we have focused our effort on the following five commitments:
- We will get the basics right:
delivering a professional, highly regarded service that is consistent reliable and comparable with the best industry standards.
- We will deliver outcomes, not just processes:
be more data driven, more solutions focused, and talk about what we can do
to improve outcomes.
- We will improve our relationships:
building stronger, more trustful relationships, improving our customer focus
and working collaboratively.
- We will innovative more:
working at the edge of our competence, we will test new ideas, think imaginatively and redefine the future of HR.
- We will deliver value for money:
finding ways to measure our value in the success of the organisation and
relentlessly seeking to improve our efficiency.
Vacancy Description
Job Title
People Change Manager
Accountability
You will be accountable to the Divisional Director, Head of Change and Delivery.
Vacancy Description
MoJ People Group is building its people change capability by establishing a small team which will provide a professional people focussed change management service to business teams across MoJ. This role sits within the People and Organisational Change service section and will be deployed to manage people change activity through workstreams projects or programmes.
The People Change Manager role offers a unique opportunity to be involved in a variety of high profile and exciting projects driving a range of people change reforms across one of the biggest and most complex departments in Whitehall.
Whilst you will be working in a fast-paced project environment, strong leadership, engagement and organisational skills are just as important as formal project and change management and experience.
Key responsibilities
As a People Change Manager you will provide the connection between the specific programme or project with HR business partners, business leaders and impacted workforce representatives and groups by:
- Leading multiple people change activity and/or workstreams, projects or programmes on behalf of People Group
- Managing and collaborating with other workstream leads, the wider project or programme team and People Group Expert Centre colleagues
- Identifying and understanding the impact changes will have on people across in scope teams, business units and agencies supporting stakeholder engagement and business readiness for - and commitment to – supporting the people focussed aspects of change
- Using business feedback to inform the strategic delivery approach, develop appropriate change plans, interventions and products in collaboration with colleagues across People Group to embed people impacts into business change projects and programmes
- Working with business partners and senior leaders to identify and capture people risk, developing, agreeing and implementing plans to manage and mitigate risks
- Manage stakeholder analysis, and readiness planning and monitoring as required, ensuring all are carried out effectively
- Make connections with and develop key relationships within and across project and programme teams to ensure successful engagement with operational/business resource, key stakeholders and end users
- Leading or working with regional change managers, business SPOCs and communications managers to mobilise, manage and develop change networks and messages as appropriate
Person Specification
Essential criteria
- Proven track record of managing people change workstreams, projects and programmes in a large complex organisation using project management methodologies
- Excellent communication and interpersonal skills; able to inspire confidence and commitment to the people impacts of business change
- First-rate influencing and negotiating skills
- Ability to analyse data, problem solve and make decisions confidently and incisively whilst keeping colleagues and stakeholders informed and engaged
- Strong organisation skills, with an ability to manage own workload and lead colleagues to meet stretching milestones and strict deadlines
- Ability and confidence to liaise with and influence a range of business stakeholders and colleagues
- Good facilitation skills
- Excellent understanding of how a leading edge public sector HR function operates
- Cultural and political sensitivity, and ability to adapt personal style to enable effective communication and relationship management
- HR or change management related qualifications
Desirable criteria
- An understanding of how the MoJ operates, in particular an appreciation of Departmental priorities and the risks and issues typically associated with delivering projects in this environment
Assessment Criteria & Application
You will be required to provide evidence of the following Competencies:
Seeing the Big Picture
- Ensures relevant issues relating to their activity/policy area are effectively fed into strategy and big picture considerations
- Bring together views and perspectives of stakeholders to gain a wider picture of the landscape surrounding activities and policies
Changing and Improving
- Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery
- Spot warning signs of things going wrong and provide a decisive response to significant delivery challenges
- Consider the cumulative impact on own business area of implementing change (culture, structure, service and morale)
Leading and Communicating
- Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work
- Clarify strategies and plans, giving clear sense of direction and purpose for self and team
- Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals
- Be open and inviting of the views of others and respond despite pressure to ignore, revert or concede
Collaborating and Partnering
- Actively build and maintain a network of colleagues and contacts to achieve progress on objectives and shared interests
- Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress
Delivering at Pace
- Get the best out of people by giving enthusiastic and encouraging messages about priorities, objectives and expectations
- Clarify business priorities, roles and responsibilities and secure individual and team ownership
- Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
- Review, challenge and adjust performance levels to ensure quality outcomes are delivered on time, rewarding success
Applications
- Applicants should submit a CV and evidence of the competencies outlined above.
- We are open to all requests for flexible and alternative working. This is a full time post, but consideration will be given to job shares or those looking for reduced hours.
Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
29/01/2019, 23:55 hours.
Closing Date: 29th January 2019 at 23:55 hours
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.