14439 - Enforcement Manager
Overview of the Job
This is a management role within with the National Probation Service (NPS).
The job holder will be responsible for the management of enforcement work across each division.
To ensure a fair and consistent process for enforcing breaches of community sentences and court enforced licences, in line with nationally agreed targets.
To be accountable for work and practice standards in accordance with national and divisional policies.
To plan, organise and develop the work of Enforcement Officers, Probation Service Officers and Case Administrators within the divisional enforcement hub , to ensure effective deployment of resources in line with divisional business plan and achieve the objectives of the criminal justice act in relation to the enforcement of breaches.
Summary
The job holder will be expected to manage and lead staff within their operational area to the required standard and will offer support and cover to other teams/functions during periods of absence.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion, along with an understanding of their relevance to the work they do.
The job holder must adhere to all policies in respect of the sensitive/
confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- To provide effective management and leadership to the team
- To be accountable for the quality and delivery of enforcement work across the function and contribute to the development of resources and staff to meet the requirements of this work. Enhance and develop own performance to support enforcement work
- To ensure team resources are deployed cost effectively and provide best value in terms of both budget control and realising the organisation’s strategic aims.
- To ensure staff can efficiently and effectively meet the requirements of the NPS’ contract with NOMS, Community Rehabilitation Companies (CRC) and local business plans as required
- To access, interpret, analyse and apply performance data pro-actively in order to maximise functional performance, evaluate practice and deliver organisational aims
- To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
- To contribute to managing public protection through individual case review, discussion and feedback and meet relevant public protection targets
- Provide advice on breach cases and emergency cover for enforcement officers, probation service officers
- To promote a culture of innovation and continuous improvement to service delivery
- To manage financial resources within area of responsibility as required by head of function ,including the monitoring and expenditure in relation to legal counsel
- In accordance with the business plan, to provide a leading role and direction in work partners and key stakeholders, and represent the NPS as appropriate to the role
- To facilitate effective communication between the function and internal and external partners
- To play an active part in the corporate management of the NPS as necessary, as a member of the Function.
- To undertake specific areas of responsibility as delegated by head of operational function/cluster.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and challenging anti-social behaviour and attitudes
- Carry out safeguarding duties in accordance with the NPS statutory responsibilities and agency policies
- To work within the aims and values of NPS and NOMS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Competencies
The following competencies from the Civil Service Competency Framework will be used for selection purposes:
- Leading and communicating
- Building capability for all
- Collaborating and partnering
- Making effective decisions
- Delivering at pace
- Managing a quality service
Essential Skills/Qualifications/Accreditation/Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Qualifications
Essential
Minimum 5 GCSE’s at Grade C or above (or equivalent), including English and Maths
Desirable
Experience of probation enforcement of a sufficient standard to instruct Counsel and prepare briefs
Evidence of competence in management skills and/or equivalent management qualification
Higher Education in a relevant subject area
Skills
Essential
Ability to work flexibly as a member of a management team to meet functional/business need and achieve performance targets Experience of working under pressure and fulfilling demanding deadlines
Ability to demonstrate well developed IT skills , including the interpretation of management information
Ability to write clear and concise court reports and briefs
Desirable
Ability to represent the service in enforcement proceedings
Experience
Essential
Knowledge of Criminal Justice
System and Criminal Justice Acts
Proven record of 2 years good practice either within probation or from working within another criminal justice agency
Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
Ability to use IT to interpret and apply performance reports
Understanding the role of the probation service in the Criminal Justice System and in a multi-disciplinary setting
Ability to develop and sustain effective communication and working relationships within the court setting and across the division Evidence of ability to evaluate practice
Evidence of ability to provide practice perspective on probation court policy development
Experience of championing diversity and inclusiveness, both internally and externally
Ability to implement health and safety policies
Desirable
Experience at a comparable management level within a complex multi-disciplinary environment Previous experience of effecting staff performance improvements Experience of recruitment and selection of staff
Experience of delivering staff coaching
Experience of conducting employee relations investigations (e.g. disciplinary action, capability, grievances etc.)
Experience of monitoring and working within budgets.
Understanding how to interpret and apply HR policy and procedure.
Working Arrangements & Further Information
Standard working hours are 37 hours per week excluding breaks which are unpaid. Some posts within London are 35 hours per week excluding breaks which are unpaid
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
27/11/2017, 23:55 hours.
Closing Date: 27th November 2017 at 23:55 hours
If you require any assistance please call 01512420072/0074 (Monday to Friday 8am - 6pm) or e mail nadine.Brew@probation.gsi.gov.uk. Please quote the job reference.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.