86310 Evaluation and Reporting Manager
Ministry of Justice
HM Courts and Tribunal Services
Job role: Evaluation and Reporting Manager
Grade: Higher Executive Officer (HEO)
Location: National at any HMCTS site.
Based on current ways of working, work location is likely to be a combination of working from home and from the office, dependent on business needs.
Appointment term: Permanent
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.
About the Role
A fantastic opportunity to join HMCTs Learning & Development (L&D) Admin & Planning Team. Responsible for the evaluation and reporting portfolio, while working collaboratively across the team to provide a high-quality L&D offer and contributing to the wider HR objectives. This role will report into the team lead for budget, planning and reporting.
The Evaluation & Reporting Manager role is one that impacts on all activities across our team and is critical to ensure we are managing business demands in line with our L&D priorities and the HMCTS People and Culture Strategy. This role will manage the Evaluation work that goes on across the team, as well as collating and reporting on data internally and externally to show the impact of learning and development across HMCTS. This will feed into interactions and communications cross-government as the individual will be the Single Point of Contact (SPOC) for HMCTS L&D, so the ability to interact and build relationships with stakeholders is key. The role will require an ability to understand current and emerging priorities in HMCTS, MoJ and the Civil Service to inform the planning and evaluation sitting behind our ‘core and more’ offer.
Key Responsibilities
The Evaluation and Reporting Manager responsibilities include but are not limited to:
• Supporting the Budget, Planning & Reporting Lead with team reporting and planning, including evaluation and data, managing and co-ordinating the work to provide effective and compelling data and insight on L&D products, impact and delivery.
• Working alongside the L&D admin & planning team to collate data and manage/report on central records, identifying potential impacts on the immediate work area and more widely and evaluating and mitigating any possible risks that the data might be suggesting.
• Influence and collaborate across the L&D team to provide evaluation expertise and develop end-to-end evaluation strategies throughout our L&D offer, including organising and managing different approaches and methods to gather insight and create reports using a range of data and management information to understand the impact of the learning products to allow us to continuously improve our offer.
• Manage conflicting demands through reprioritisation and working towards team priorities.
• Manage requests for data from a variety of platforms to report on and interact with internal and external stakeholders.
• Co-ordinate contributions to the L&D team reporting activities, ensuring information is accurate and timely.
• Work as the SPOC for cross-government activities including working across the Ministry of Justice learning teams, across-government and with external suppliers to understand CS priorities for learning and changes to learning frameworks which might impact on our L&D offer.
• Support the Admin & Planning team, providing day-to-day support to ensure the team is performing and delivering to its best.
Key Relationships and Contacts
• HMCTS HR L&D Admin & planning team – as part of this team managing aspects of the work and leading on cross-cutting activities such as reporting and data, providing clear and objective advice based on the data and insight collated about the performance of our L&D offer.
• HMCTS HR L&D Team – as part of the wider L&D team, role modelling excellent leadership behaviours, building relationships, demonstrating our core values and living our People Promise.
• Wider HR team – contributing to wider HR activities where needed, supporting with budget requirements when needed, feeding into HR Strategy team via reporting, providing advice and recommendations taking into account the views of stakeholders.
• Cross-government colleagues – build and maintain effective working relationships to ensure HMCTS is represented and heard in the right forums.
Essential Skills
• Experience in working, analysing, and presenting data and using insight to inform decision making.
• Strong written and verbal communication skills with an ability to produce clear and concise reports.
• Excellent stakeholder management skills and ability to build high-quality working relationships across multiple groups and cross-government.
• Strong organisational skills and an ability to perform to tight timescales with a high degree of accuracy.
• Flexible approach to workload, demonstrating a willingness to move between different tasks and prioritise work.
• Confident across the Microsoft Office suite (Excel, Word, Outlook, PowerPoint, Teams).
• People leadership skills to support and develop the team. Role modelling leadership behaviours to ensure staff are equipped with the skills, knowledge and resources to effectively carry out their role.
• Problem Solving, decide on appropriate methods of evaluation, data collection and reporting.
Desirable Skills
• Excellent teamwork skills, including working remotely and communicating outside of immediate team.
• A willingness to learn how to work on new systems.
Further Information
Location
The successful candidate will also be expected to be office based at least 60% of their working time, subject to agreed workplace adjustments in any of the HMCTS sites (subject to business availability). The frequency may increase in the future.
There may be occasional travel requirements for meetings and training.
Hours
The role is Full Time (37hrs) but Part Time candidates will be considered (30hrs per week minimum).
The attached Role Profile gives a full list of knowledge, skills and experience for the role and the selection process will assess these. It also provides a more comprehensive job description.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
29/04/2024, 23:55 hours.
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
Please quote the job reference - 86310.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules