30257 - Head of HR Operations

£43,958 - £71,411 (salary dependent on location)
1
12 Months
National
London, National
102 PETTY FRANCE LONDON, SW1H 9AJ, NATIONAL
Grade 7, Grade 6
A
Permanent
Full Time, Part Time/Job Share, Flexible Working
Human Resources

Overview

HMCTS is embarking on a period of unprecedented change which will see the organisation transform over the next 7 years. The role of Head of HR Operations requires you to provide clear direction and focus, in leading an experienced team of HRBP’s, visibly championing changes within HMCTS as we deliver the Reform agenda.

The HMCTS HR function has a pivotal role in supporting leaders and their teams through transformation by developing and deploying the right people strategies.

Strong leadership together is critical with sound professional HR judgement. All senior managers in the organisation are required to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment and by delivery of results.

Main purpose of the role

The Head of HR Operations is responsible for:

  • Leading the HRBP team ensuring HR operational issues are identified, escalated, and addressed;
  • Enabling the delivery of the People and Organisation Strategy, in support of the HMCTS Business Plan and goals.
  • Contributing to and influencing policy/systems change in the MoJ HR Community

As the business face of HMCTS you will need to work closely with the wider HMCTS HR team in Organisational Capability, HR Directors office and wider MoJ and Civil Service HR to tailor appropriate interventions and insights to deliver a whole HR service.

As a key member of the Senior Management Team for your area(s) of responsibility, you will provide the bridge between the business and HR and will work collaboratively with senior stakeholders and their teams to determine all people requirements.

Providing expert strategic HR advice to Directors and Senior Management Teams, as Head of HR Operations you will coach senior leaders and challenge where necessary to enable highly effective change leadership and to create a compelling people proposition thereby improving individual, team and organisational performance and capability.

Key Accountabilities

The key objectives of the role include:

  • Leading a team of experienced HRBP’s;
  • Contribution and implementation of HR strategy to drive and underpin HMCTS Reform;
  • Working with senior Directors as part of Senior Management Teams to develop and implement HR and business strategy ensuring that HMCTS has the right structure, climate and capability to manage change and transition
  • Deputise for the DD HR Operations in a range of cross cutting HR/business meetings
  • Providing an overview of HR systems/delivery issues impacting the business
  • Advise on the people implications arising from significant change initiatives and provide technical HR/employment oversight
  • Working collaboratively with Senior Directors and their teams to develop effective strategies in terms of delivery and approach that supports HMCTS cultural change agenda and which meet Civil Service/HMCTS guidelines and targets in respect of:
  1. Change management
  2. Performance management
  3. Health and wellbeing and attendance management
  4. Engagement
  5. Equality, diversity and inclusion
  • Working with the workforce planning team to drive an overview of workforce planning that aligns to budget allocations and meets capacity and capability requirements and deploys appropriate attraction, talent and development strategies
  • Providing professional expertise to ensure the development of a Talent and Succession strategy which grows a strong talent pipeline, including     addressing appropriate development needs to develop credible successors
  • Develop and grow Leadership capability and effectiveness through coaching, challenging and mentoring senior Directors on business and people issues to drive improved leadership
    Engaging with the Organisational Capability Team to commission appropriate products which tailor key elements of our people proposition, capability development framework and organisation toolkit to ensure delivery of business needs and outcomes including HMCTS reform.
  • Enable the strategic and tactical use and analysis of people date and customer insight to inform and drive strategic changes, to improved HR performance and deliver excellence.
  • Operating as the technical HR expert for the business, providing oversight for all people related matters and working with the HR Organisational CapabilityTeam and HR Directors Office and expert centres etc to ensure a consistent and high quality HR service
  • Influencing Senior Leaders to drive forward engagement of our workforce and to enable cultural change to provide a better justice system to UK citizen
  • Working closely with HR colleagues, delivery partners, senior managers and HR teams across the Civil Service to drive continuous improvement in the delivery of HR services, policies and practices
  • Identification and dissemination of HR best practice, advising portfolio leads for change initiatives/projects
  • To work collaboratively with MoJ HR building relationships, with ones that enables HR delivery within HMCTS.


Skills & Qualifications

  • Ideally CIPD qualified or willing to work towards achieving accreditation
  • Essential Knowledge and Skills
  • Experience of working as an HRBP in a large complex environment
  • Able to role model highly effective Leadership
  • Ability to shape strategic thinking and implement people strategy
  • Highly credible and technically proficient HR professional with a strong client focus
  • Strong consultancy, partnership and relationship building skills
  • Strong programmatic approach to delivering solutions and complex change
  • Ability to coach and develop Senior Leaders
  • Ability to facilitate effective decision making
  • Ability to incite and active change, often across diverse geographical locations and jurisdiction
  • Understanding of change management, whole systems thinking and organisational developments concepts

Behaviours:

  • Leadership
  • Communicating and Influencing
  • Working together
  • Seeing the Big Picture

Location

You can be based nationally in any HMCTS location including our HQ at Petty France, London. Regional pay differences may apply. Your team and your stakeholders are geographically dispersed so you would need to travel occasionally.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Our People Promise

Making a difference to people’s lives is such an integral part of working at HMCTS that we’ve built it into an agreement with everyone that works here. It’s called our People Promise and is made up of four areas. Please find out more about each of the areas here:

HMCTS Intranet: Our People Promise

Recruitment microsite link.

As part of our People Promise, we promise you ‘Real Benefits’; a wide-ranging benefits package that’s designed to work for you. This includes but is not limited to:

  • Flexible working options - HMCTS offers a flexible working system in many of its offices.
  • Job sharing and reduced hours - All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.
  • Annual Leave - Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
  • Pension -The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
  • A wide range of support - ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.

Contact: Andrea.Williams-McKenzie@justice.gov.uk

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Expected 6th December 2019

15/11/2019, 23:55 hours.

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 30257.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Experience
Statement of Suitability - 750 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Seeing the Big Picture
Leadership
Communicating and Influencing
Working Together
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.