72445 - Lead Business Architect

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

HM Courts and Tribunals Service   

Directorate: Strategy & Change

Workstream: Business Architecture

Job Title: Lead Business Architect x2

Location: National (may require travel to London and other sites as required by business needs)

Pay Span or equivalent: Grade 7

2 x Fixed Term Appointment to 31 March 2024

London: £55,720 - £64,135
National: £51,767 - £59,590

This opportunity is available on level transfer and Temporary Responsibility Allowance / Promotion.  The successful candidate will be expected to return to their substantive role at the conclusion of the secondment.

Background:

It is an extremely exciting time here at HM Courts and Tribunals Service. We are currently undertaking a first-of-its-kind Change Programme aimed at delivering pioneering judicial services that better serve the public, and with over £1 Billion of funding this is the most ambitious programme of its kind anywhere in the world.

The Programme includes modernising the court estate, utilising the latest technology to digitise services where appropriate, speeding up and streamlining working practices, improving services for service users, especially vulnerable witnesses and victims.

The Programme is ambitious, and we need resilient, resourceful and adaptable people to make it happen. This is an opportunity to gain fantastic experience in a major transformation programme, develop a range of effective business skills and play a key role in how justice is delivered in this country.

Can you deliver in a fast-paced environment that is changing constantly? Does developing pioneering new services focussed on the end-user excite you? If so, please read on and apply today.

The Role:

The Lead Business Architect plays a key strategic role in shaping the future of HMCTS services. They will work closely across HMCTS, its stakeholders and the wider Justice System to support the development and delivery of the Target Operating Model (TOM)

The Lead Business Architect ensures the Programme, Project and Service teams understand the TOM and its objectives and provide expert leadership as the first point of contact for advice on the development of services and capabilities using the TOM.

The Lead Business Architect will be a main contact and senior leader in the wider Business Architecture team working within a single but multi-dimensional framework which will operate over the length of project and programme lifecycles (from initial idea to live service) and across all enabling programmes.

Your application will need to demonstrate that you have the experience required to fulfil this vital function within the programme. You will need to have a creative and visual mind, excellent communication skills, proven experience in delivering business change, managing delivery to multiple stakeholders, and the ability to work flexibly to deliver results under pressure.

Key Interactions:

• Programme Directors/Project Managers
• Service Owners & Service Managers
• Digital Architects
• Design Authority
• Solutions Working Group

Key Responsibilities:

To be successful in this post, you should be able to demonstrate a proven track record in the following areas:

• Preserve the integrity and the ambition of a Target Operating Model (TOM);
• Work across HMCTS to ensure that emerging design in specific jurisdiction and change programmes aligns to - and reflects - the true ambition and integrity of the Target Operating Model (TOM);
• Lead, coach and mentor the Business Architecture Community of Practice, building diverse teams and promoting a working environment that supports the Civil Service values and code, and build knowledge and skills with projects in line with business needs;
• Ensure that various projects, change programmes and wider stakeholders understand the TOM and its objectives, providing expert leadership on the TOM and its underpinning Architecture, providing support and advice across the portfolio on the development of services;
• Support projects across the Portfolio to shape their designs based upon the TOM, developing strong functional relationships across disciplines to provide insight and support to business and technical design decisions through the Design Authority, manage design risk and enable successful change;
• Support projects to develop designs which are consistent with the HMCTS Service Design methodology, enable progress through the design stages of project and programme lifecycles, and where necessary escalate design issues that may compromise the integrity of the TOM or require changes to it;
• Update the control documents which underpin the TOM, and its key architecture documents based on major design decisions without jeopardising delivery of the Portfolio’s strategic intent;
• Ensure the HMCTS Design Library is the source of all approved design assets within HMCTS, which provides a framework for bringing together the TOM, service designs, job architecture, and the digital reference architecture;
• Engage extensively with key stakeholders to ensure buy-in for the TOM, and business design development work, and work across Government agencies to understand the impact of wider landscape changes on the TOM, providing advice and design solutions to the Design Authority accordingly and ensuring priorities and plans are aligned;
• Own the reference architecture and the vision for it;
• Support and challenge the development of change projects and programmes, and design assumptions to ensure adherence to operating model management and business design development capabilities;
• Ensure there is a pragmatic balancing of individual project/programme needs with HMCTS enterprise needs to ensure realistic project/programme scopes whilst maintaining integrity with the organisation’s vision;
• Help establish an integrated view of the overall solution & enterprise design to meet both business and technical needs;
• Line management of Business Architects;
• Lead, coach and mentor team members and projects and develop capabilities in line with business needs;
• Lead by example, role modelling ethics, integrity, impartiality and the elimination of bias by building diverse teams and promoting a working environment that supports the Civil Service values and code.

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. The post holder will be required to work flexibly across the programme.

Essential Skills, Knowledge & Experience:

It is essential that the candidate has the following skills and experience:

• A proven track record in leading system design in a complex service delivery environment.
• Demonstrable experience of harnessing and developing design tools and methodologies to facilitate coherent design that executes our strategy and enables complex change.
• The ability to break down complex design issues, develop suitable design solutions and communicate the benefits and risks of these solution options in a compelling, visual way to a range of stakeholders.
• Experience of developing operating model design, service design and developing business capabilities and business processes using a variety of tools and techniques.
• Experience of developing and leading high performing teams through activity and matrix management.
• Strong communication skills with the ability to communicate complexity in a simple way with a wide range of audiences.
• The skills and experience to lead a team of business architects through both formal line management and matrix functional management structures, including the coaching, mentoring and role modelling to ensure the ‘workstream’ and staff members are performing to the appropriate standards if not higher.
• Ability to deal with conflict that may arise in a prompt, calm and constructive manner ensuring a smooth resolution to any issues that may arise.
• Demonstrable experience of dealing with multiple conflicting priorities and ensuring projects were delivered in a timely and efficient pace.
• Work experience operating at both a strategic and tactical level within a highly complex organisation.
• Experience of maintaining strong relationships with diverse stakeholders across all levels.
• Recognised accreditation in Business Architecture or desire to work towards it.

Location of Post:

The successful candidate may be required to travel to London or other sites in line with business needs, however base location can be flexible. In line with the department’s policies, travel and subsistence and, where appropriate, overnight accommodation will be available in line with organisational policies.

Application Process:

You are asked to provide an updated CV and complete evidence against the behaviours listed below.  We are seeking behavioural evidence against the themes set out in the ‘Key Responsibilities’ and ‘Essential Skills, Knowledge and Experience’ section of this Job Description.

If selected for interview you will be tested against the following behaviours (Level 4):

• Seeing the Big Picture
• Leadership
• Working Together
• Communicating and Influencing

Additionally, at interview you will be required to present your technical knowledge and understanding of Business Architecture and its application to business problems. Details of the presentation will be provided after successful sift.

Please note, interviews are likely to be conducted via Microsoft Teams.

Further information on Success Profiles and the required standards for this post (Level 4) can be found at:

https://www.gov.uk/government/publications/success-profiles        

Please also note that interviews may be required to be conducted via video conference.

A Merit List of applicants meeting the required criteria may be kept for up to 12 months.

Terms & Conditions:

Fixed Term Appointment

This appointment will be made on a fixed term basis, due to the time limited nature of the Reform Programme.

For existing civil servants, whilst the role itself is time limited, at the end of the fixed term period, you will retain your permanent status but will be placed on the re-deployment register.  Successful appointment on promotion will secure this grade on a permanent substantive basis.

Secondments and loans will be considered on an individual basis.

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

HMCTS offers a range of benefits

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

HMCTS is committed to staff development and offers an extensive range of training and development opportunities.

Reward & Recognition Scheme

Potential to secure up to £2,500 per financial year from individual / team awards for exceptional performance

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.