85517 - Supervision Team Leader
Location:
Embankment House, Nottingham (regular travel to Birmingham and other office locations may be required)
Overview
The Office of the Public Guardian (OPG) is an Executive Agency of the Ministry of Justice (MoJ), responsible for registering Lasting Powers of Attorney and supervising deputies who are appointed by the Court of Protection (CoP). Lasting Powers of Attorney gives people the power to choose who will be their voice and act in their best interests if they lose the ability to make certain decisions for themselves such as health and finances; deputyships are established by the CoP when someone has lost mental capacity and requires another person or organisation to make decisions for them. Our people are at the heart of delivering these essential services to the public and it’s this purpose that binds us together, unites us and drives us forward.
Successful candidates will join the Supervision and Investigations Service (SIS) within the Operations Directorate. Our vision is for the Office of the Public Guardian to strengthen supported decision making. We encourage freedom of decisions for all who can make decisions, giving support as required, and provide protection for those who cannot. Our mission within SIS is to uphold the principles of the Mental Capacity Act in England and Wales by supervising deputies appointed by the Court of Protection and making sure they carry out their legal duties in line with the PG’s statutory function; we also investigate concerns about abuse by deputies.
As a HEO Team Leader within Supervision, you could be expected to work within the Public Authority team (PA), the Professional team (PRO), the Health and Welfare team (H&W), Allocations, the Lay teams, Technical Training or Supervision Support and Consolidation teams (SSCT). It is important you build on your knowledge for each area of Supervision. You will be involved in meetings with stakeholders (internal and external) to develop good relationships and raise the profile of the OPG.
You will be expected to demonstrate strong leadership and champion the values of the OPG by leading, supporting and managing a team of staff responsible for supervising and supporting Deputies appointed by the Court of Protection, in accordance with the Mental Capacity Act (MCA), associated regulations, Code of Practice, Deputy Standards and internal guidance; you will also lead and manage your team as they and handle customer enquiries from deputies relating to the role and statutory functions of the Public Guardian.
Job Summary
• Are you enthusiastic about being a highly visible leader, providing expertise, support and challenge to your team and across Supervision?
• Do you enjoy working in a varied and fast-paced environment within a strong team, sharing your knowledge and expertise and learning from those around you?
• Are you passionate about developing yourself and others across Supervision?
• Are you passionate about supporting some of society’s most vulnerable citizens who have lost mental capacity?
Key Responsibilities
• Lead your team in the office and remotely maintaining a positive approach, ensuring your team focus on the top priorities.
• Communicate with your team, senior managers, colleagues and stakeholders with clarity and professionalism, reflecting the OPG’s values.
• Act as an effective advocate for change, sharing rationales and leading, supporting and monitoring implementation.
• Provide appropriate support to colleagues with regard to their well-being, including any specific requirements; ensure that all staff have the resources, expertise and support needed to perform to a high level.
• Monitor and evaluate your performance and that of your team, celebrating successes and taking appropriate action where any concerns or issues arise.
• Ensure you and your team are aware of MoJ/OPG priorities and plans and how you contribute them; work with colleagues in Legal, Policy and other teams to deliver these.
• Take responsibility and care for your own Health and Safety and for the safety of others and abide by OPG Health and Safety Procedures.
• Work with colleagues across the business to ensure training needs are identified and addressed; take responsibility for your own professional development and support your team to do so
• Follow all relevant OPG Policies, Protocols and Procedures as required
• Contribute and participate at local management meetings and business level (across site) forums. Proactively lead and participate in relevant working groups and committees.
Person Specification:
Essential Skills
• Ability to lead and motivate teams with a focus on successful change leadership and management, securing high performance and the embedding of excellent customer service
• Ability to work with other leaders and colleagues the whole organisation as well as external stakeholders
• A self-starter able to work on their own initiative, managing competing priorities in a fast paced and challenging environment.
• Ability to demonstrate well developed relationship management skills; as well as planning skills and a track record of delivering to tight timescales
• Ability to comprehend and analyse statistical data making informed decisions arising from it and developing the use of MI to support ongoing improvement.
• Strong written and oral communication.
• Proficient in the use of standard Microsoft office products.
Desirable Skills
• Knowledge of the MCA and Code of Practice (following induction) leading to an understanding of the impact of Court of Protection, legal and policy decisions and how to operationalise them.
Application Process
This vacancy is being advertised using Success Profiles which will assess your Experience, Behaviours and Strengths. Further information on success profiles can be found here: https://www.gov.uk/government/publications/success-profiles
Sift
Candidates will be expected to provide a personal statement of no more than 1000 words capturing their suitability for the role based on the essential and desirable criteria.
Interview
If you are successful at sift, you will be invited to an interview which will follow the Success Profiles process. At interview candidates should expect strength and experience-based questions and questions relating to any of the below Civil Service behaviours:
• Leadership (Level 3)
• Managing a Quality Service (Level 3)
• Communicating and Influencing (Level 3)
Interviews will be held remotely via MS teams.
Feedback will only be provided if you attend an interview.
Reasonable Adjustments:
At OPG we are committed to ensuring our workplace remains diverse and inclusive place to work. We want to help you demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.
Please note: Requests for part-time contracts will be considered in line with business needs.
A merit list will be held for 12-months for this position for those who pass the interview but are not offered the role.
For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert.
If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
10/04/2024, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.