69631 - Head of Analysis Civil & Tribunals
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:
https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Directorate: HMCTS Finance, Governance and Performance
Team: Analysis & Performance
Job Title: Head of Analysis (Civil & Tribunals)
Salary: National (£51,767 - £59,950)
London (£55,720 - £64,135)
Number of Jobs: 1
Detail of Reserve List: 12 Months (for successful candidates as other roles may become available)
Pay Band: G7 (Badged analyst, GSS, GORS, GES or GSR)
Post Type: Permanent
Working Pattern: Full Time or Job Share
Location: National (hubs in Birmingham, Manchester, Leeds and London) or other court locations in England, Wales or Scotland
Background
Her Majesty’s Court and Tribunals Service is an agency of the Ministry of Justice and provides the supporting administration for the judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some services via the internet.
HMCTS has embarked on a challenging, modernisation programme with the vision to modernise and upgrade our justice system so that it works even better for everyone, from judges and legal professionals, to witnesses, litigants, and the vulnerable victims of crime. This will help consolidate the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. This is an exciting time to join the organisation and be part of a programme making a real difference.
For more information about our digital transformation, watch the Justice Matters video to see the benefits this £1bn investment is delivering to our customers:
https://youtu.be/3_xDMTQ6DJQ
As part of this transformation, HMCTS has recently published its Data Strategy, setting out its ambitions to become a truly data-driven organisation. The Finance, Governance and Performance (FGP) directorate provides a pivotal role in supporting this strategy and empowering senior leaders to make strategic, data driven business decisions.
The Analysis and Performance team plays a key role. We provide HMCTS and the Judiciary with timely, accurate and accessible operational management information and analysis that underpins strategic and operational decisions. To support this, we are investing in a new cloud-based strategic data platform and transitioning to using Power BI and R for the delivery of data and analysis.
Main purpose of the role:
The Reform programme involves developing and introducing new ways of delivering courts and tribunal services. To deliver this HMCTS is building a new range of operational technology, which has created new data sources and business intelligence needs.
As Head of Analysis (Civil & Tribunals); you will lead a diverse team with the vital aim of utilising the data captured from these sources, to develop the business performance measures and visualisation tools needed by our decision makers to manage and improve services.
Adopting modern analysis technologies and automation to make our work more efficient and flexible is a major priority for the Analysis and Performance team. You will play an active role in this exciting project to build a cloud-based strategic data platform, and then make use of this new resource to efficiently provide insightful reporting and analysis.
You will lead on the development of management information outputs concentrating on the Civil and Tribunal jurisdictions, engaging with a wide range of stakeholders (including Civil and Tribunals and tribunal service teams, MOJ, Judiciary) to understand requirements and priorities and then working with your team to deliver them. You will also work collaboratively with analytical and statistical professionals at the MoJ to ensure consistency of information published for high-quality official statistics. You will also work with your colleagues to ensure we are delivering reporting to a consistent level of detail and with consistent visuals.
You will help to foster a culture of knowledge sharing and continuous improvement, demonstrating adaptability and commitment to supporting others across the team in delivering a high-quality service.
This is an exciting and challenging role where you will lead multiple projects simultaneously, balancing resources and delivering at pace, while effectively managing stakeholder expectations.
The key purpose of the role is to
- Lead a team with diverse skills in data analysis and insight to develop innovative data tools, dashboards and analysis in Power BI and R Studio to meet business requirements for the Civil & Tribunal jurisdictions
- Lead on the analysis of business processes through data to understand performance issues, provide insightful recommendations for solutions that will drive improvement, working closely with Civil & Tribunal jurisdictional experts
- Lead on the development and dissemination of reformed management information, consistent reporting and processes and ensure key messages are effectively communicated
- Lead on external and internal stakeholder engagement to effectively manage MI requirements, priorities and issues.
- Contribute to the development of data driven solutions using agile methodology, modern tools, and platforms.
Key Skills and Experience:
- Experience of leading and developing individuals within multi-disciplinary teams
- A strategic thinker who is with the knowledge and experience to engage proactively and confidently with stakeholders, understanding their key requirements and priorities
- Experience of managing a team directly and on a matrix basis, across projects and functions using Agile methodologies
- Knowledge and experience of using tools for analysis and visualisation, such as: Power BI and R
- Knowledge of data preparation, exploration and visualisation in reports and dashboards; data interrogation and analysis; application of analytical and/or statistical methodologies; presenting results using appropriate visualisations and representing the team at senior board meetings
- Ability to work both independently with guidance and support, managing own time and priorities as required
- Ability to work confidently with a diverse group of senior stakeholders and challenge established business processes and working practices
- Deputise for the Head of Reporting and Analysis, as needed
- Contribute to the implementation of creative and innovative approaches to delivering better quality services and products
- Membership of one of the Government Analytical professions
Desired
- Knowledge of the judicial system would be an advantage, especially Civil & Tribunals
- Knowledge of Power BI, R Studio, R Shiny or Python would be an advantage; support will be provided (where required)
- Knowledge of GitHub
- Knowledge of the principals of the AQuA Book
Behaviours
We'll assess you against these behaviours (Civil Service Behaviours) during the selection process:
- Leadership
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
- Technical (see below)
Application
We will assess on behaviours and technical skills as listed in the advertisement.
- Please provide a CV giving details of your employment history and the role you have played in projects.
- For each of the five Success Profile Behaviours please provide a 250-word statement of evidence on how your skills, knowledge and experience meet the behaviour to Level 4 standard.
Technical skills
We'll assess you against these technical skills during the selection process:
- Please provide 250 words on an example of how you meet the analytical skills in the Key Skills section of this job description.
- Please state your analytical profession within your technical skills as this will help ensure the interview panel is appropriate for your profession, should you be selected.
- You should give evidence of how you meet the requirements of the relevant professional competency framework.
Further information can be found within the link below: e found within the links below:
Government Economic Service (GES); Government Statistician Group (GSG); Government Social Research Service (GSR); Government Operational Research Service (GORS).
If we receive high volumes of applications, we will sift only on the lead behaviour of “Leadership”.
Interview
The interview will involve a discussion around the strengths, behaviours & technical skills required for this role. Candidates will also need to prepare a 5-minute verbal presentation . This will be followed by short follow-up questions. The presentation topic will be sent to candidates before the interview.
We expect to have other similar roles available later this year. Successful candidates will be placed on a merit list for up to 12 months and may be offered one of these roles.
Flexible working options
HMCTS offers a flexible working system in its offices.
Job Sharing and Reduced Hours
All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.
Excess Fares and Relocation Allowances
This job is not eligible for a relocation allowance, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.
Professional memberships
Please state your analytical profession:
Government Economic Service (GES); Government Statistician Group (GSG); Government Social Research Service (GSR); Government Operational Research Service (GORS).
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
27/01/2023, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Please state your analytical profession within your technical skills as this will help ensure the interview panel is appropriate for your profession, should you be selected.
You should give evidence of how you meet the requirements of the relevant professional competency framework. - 250 word limit
Interview stage assessments
Please state your analytical profession within your technical skills as this will help ensure the interview panel is appropriate for your profession, should you be selected.
You should give evidence of how you meet the requirements of the relevant professional competency framework.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.