24180 - Head of Data Innovation (HMCTS). Analytical Services Directorate
This is an opportunity for a Band A/Grade 7 to join the Data Driven Department and Culture Change unit within the Analytical Services Directorate in the Ministry of Justice.
The post is open to Band A/Grade 7s on level transfer and other eligible staff on promotion.
The base location of the successful applicants will be 10 South Colonnade, London. In addition, flexible working arrangements are available between 102 Petty France, MoJ Hubs and home.
Interviews are likely to take place Early March.
About MoJ
The Ministry of Justice is one of the largest government departments, employing around 76,000 people, with a budget of approximately £7.4 billion. The justice system is a vital public service that changes people’s lives and our work spans criminal, civil, administrative and family justice. Each year millions of people across the UK use our services - including courts, tribunals, probation and prisons in England and Wales. We are all likely to come into contact with the justice system at some point in our lives, either because we have been a witness to or victim of a crime, to protect and enforce our rights, or to settle disputes.
Analysts play a crucial role in the achievement of the Ministry’s goals. We provide the data, insight and evidence to inform good policy, operational and investment choices, monitor and evaluate progress and performance, and demonstrate outcomes. There is a huge appetite within the Ministry for more, better and innovative analysis, which is driving us to recruit.
Why work for the Ministry of Justice?
- Flexible working arrangements – including compressed hours, flexi-time, working for home or commuter hubs outside of London
- Regular job rotations to broaden experience – there are regular optional rotations for analysts of all levels to expand experience and opportunities
- Analysis is at the centre of the Department’s decision making – with the move to a ‘Data Driver Department’ and a Secretary of State keen for all decisions to be evidence driven, your analysis will be key in influencing decisions
- See the frontline and what your work is influencing – regular opportunities to visit prisons and courts to better understand the areas your analysis is affecting
- Range of new areas of work and software – with the move to a more ‘Data Driven Department’ there will be many new areas of analysis to develop and a better range of analytical software to gain experience with
About the Data Driven Department and Culture Change Unit
We are seeking to recruit an exceptional individual to join the Data Driven Department and Culture Change Directorate. The MoJ is undertaking an exciting shift to be data-driven across all decisions, and at all levels, and this charge calls for a new culture.
A special team has been created to move swiftly in this space. Specifically, we are charged with:
- Creating a culture in which our people are empowered with the right data and information to make excellent decisions; and
- putting evidence at the heart of our justice system, using cutting edge tools, techniques, and collaboration to drive excellence.
We are seeking people to join this initiative who are passionate about making a difference, highly curious, focused on high quality results and timely delivery, finisher-completers, able to work and get along with people from all backgrounds, and unreasonably positive.
Key Responsibilities of the Role
The role will drive data transformation in HMCTS, working at a strategic level across a wide portfolio (e.g. from planning and testing new infrastructure, through data collection, advanced analytics, and building open data principles). The post is highly visible across HMCTS and works directly to the Chief Financial Officer and Customer Director, operating in close collaboration with numerous teams across the organisation. The holder of this post will be passionate about making a difference for the staff and users of the justice system. They will be someone who values people highly and strives to understand the views, ideas, processes, systems and frustrations of the people we provide services to. The post holder will harness the best of digital ways of working to bring people together to create new and innovative systems and processes, driven by user need and developed iteratively.
This person must function as an integrator between business needs and technology solutions and advise on (and help create) sustainable products and services. As relevant, they will need to help implement and oversee or help coordinate activities to improve data capability across the organisation. E.g. identify data needs and pathways; define systems strategies; recommend data quality / cleansing approaches; develop system requirements; design, prototype, and test technology solutions; and support system implementation. They will need to deliver in a complex strategic landscape, defining appropriate data governance and supporting and/or proposing alternatives to current structures.
This work requires close partnership and collaboration between analytical, digital, policy and operational colleagues. The post holder will understand human decision making, how we can support, anchor and nudge decision makers. They will be highly resilient and will be able to maintain enthusiasm and generate momentum in the face of a shifting landscape and priorities. The post holder must also be skilled at presenting visually with impact, and excellent at delivering their message verbally, achieving credibility with senior teams right up to the level of the Ministry’s Executive Committee and to ministers.
The work may include:
- Building strong relationships across HMCTS and MOJ to achieve shared strategic goals,
- Acting as a translator across technical and non-technical areas to ensure effective implementation
- Directly supporting the HMCTS Chief Financial Officer and Customer Director
- Supporting and driving the agenda, workstreams and wider organisation of the HMCTS Data Governance Authority, presenting papers as required (including to the HMCTS executive SMT)
- Working with analytical, data scientists / engineers / architects, digital, and policy / operational teams to build innovative solutions to longstanding and emerging data issues, identify opportunities to add value, and deliver MVPs to demonstrate key concepts
- Supporting creation of an HMCTS data strategy, attending workshop sessions and drafting sections as required, and making connections with MOJ and other government departments
- Creating a shared organisational understanding of key decision-makers and decision points in courts and tribunals; exploring, advancing and/or building products to improve decision-making
- Creating a shared organisational understanding of the data we do/should/could collect, how to manage it, and how to utilise it to drive improved outcomes
- Developing our data capability in specific areas (including building MVPs to demonstrate opportunities), such as linking data sets to build the full picture of an individual’s journey through our system, as well as our ability to exploit these data
- Supporting development and assessment of a data infrastructure MVP, working closely with HMCTS data architects and the MOJ Analytical Platform team
- Addressing issues where data are not collected digitally, are collected in multiple places, are not collected at all, or do not connect to other data sets
- Identifying concrete financial and resource implications of the way we can and could/should collect and use data, and acting accordingly; drafting lightweight business cases to clearly identify the problem, articulate the solution, and drive action
- Creating and implementing strategic frameworks to prove value early and implement a test-and-learn model, while working toward ambitious goals
- Leveraging internal and external resources in the most efficient and effective manner to deliver outcomes; building relationships and networks to draw on and maximise knowledge and best practice
- Understanding what motivates and drives the people in our system to make decisions and ensuring that we are employing the right levers and accountability to get the outcomes we need
The ideal candidate:
- Is a strong communicator, who works collaboratively to build consensus in a fast-changing delivery environment
- Has a demonstrated track record of managing complex and diverse stakeholder relationships
- Understands how to motivate diverse teams and collaborate to achieve shared outcomes
- Is comfortable changing their approach to respond to emerging issues and risks, while maintaining a strong focus on strategic goals
- Can influence a range of people without direct control or a managerial relationship
- Has a strong track record in working with data and data systems, values data, and has an analytical mindset, understanding potential uses for (and limitations of) data
- Can provide expert advice on a range of analytical techniques for exploiting data, identifying the practical implications to the business of gaps in the data infrastructure and analytical opportunities offered by developing data capability
- Is already highly digitally aware or is willing to get up to speed quickly in understanding the potential of digital ways of working (customer centricity, agile methodology, prototyping and lean development, automation, etc.)
- Understands and values justice system users, and works hard to deliver quantified value for them
- Is goal-oriented, with a track record of achieving goals in ambiguous environments
- Is a self-starter: someone who takes a vision and goals and makes them reality
- Can quickly become expert in the relevant delivery systems and to adopt a strategic and innovative approach to continuous improvement in those systems
- Understands the value of evidence & analysis, has a broad knowledge of analytical / research methods, limitations of different approaches, and can get up to speed quickly on the evidence-base around delivery of courts and tribunals services
- Is adept at developing tools with the end user at the centre of the process and measures their success based on user engagement
- Is extremely comfortable with data visualisation and interactive dashboards, such as Tableau, Qlikview, and Microsoft products.
Our team is innovative and fast-moving, while being highly collaborative and focused on supporting others to do their best work. We focus on outcomes over process, and we get things done. We change our approach as needed if we see a better way through. We look for do-ers, positive thinkers, and team members that people want to work with and be around.
Competency Details
You will be assessed against the Civil Service Competencies listed below during the selection process. These competencies are as specified in the Civil Service Competency Framework. This is available online at:
Seeing the Bigger Picture
- Identify implications of Departmental and political priorities and strategy on own area to ensure plans and activities reflect these
- Ensures relevant issues relating to their activity/policy area are effectively fed into strategy and big picture considerations
- Bring together views and perspectives of stakeholders to gain a wider picture of the landscape surrounding activities and policies
Delivering at Pace
- Get the best out of people by giving enthusiastic and encouraging messages about priorities, objectives and expectations
- Clarify business priorities, roles and responsibilities and secure individual and team ownership
- Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
Leading & Communicating
- Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work
- Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals
- Be open and inviting of the views of others and respond despite pressure to ignore, revert or concede
- Clarify strategies and plans, giving clear sense of direction and purpose for self and team
Changing and improving
- Understand and identify the role of technology in public service delivery and policy implementation
- Encourage and recognise a culture of initiative and innovation focused on adding value – give people space and praise for creativity
- Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery
- Provide constructive challenge to senior management on change proposals which will affect own business area
Collaborating and partnering
- Actively build and maintain a network of colleagues and contacts to achieve progress on objectives and shared interests
- Actively involve partners to deliver a business outcome through collaboration that achieves better results for citizens
- Seek constructive outcomes in discussion, challenge assumptions but remain willing to compromise when it is beneficial to progress
Details Required In Your Application
To fully complete your online application, in addition to the competency based application form, you must include an up to date CV (this should be a maximum of two sides of A4). Only applicants who submit this document will be considered for an invite to interview. Please remove all personal information and do not save the file with your name.
Applicants Invited for Interview
You will be required to give a 5-minute presentation at interview. Details of this will be sent to those candidates who are invited for interview.
Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
19/02/2019, 23:55 hours.
Closing Date: 19th February 2019 at 23:55 hours
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference.
For Further Information Please Contact:
Danielle Hudson (Date Driven Department & Culture Change Deputy Director)
Danielle.Hudson@justice.gov.uk
07970 306 577
Or
Joe Hillier (current post holder)
07970 100 463
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.