24181 - Analytical Services Posts x 2 - plus Merit List

Overview

This is an opportunity for two Band Ab/Grade 7 to join the Analytical Services Directorate within the Ministry of Justice. Candidates must meet the relevant government service professional requirements for their respective profession – you must be a member of the GSS, GES, GSR or GORS to be eligible to apply.

This campaign is looking to fill the two vacancies as detailed on pages 4 & 6, however we expect to have future vacancies for which a merit list will be held for 12 months from this campaign.

Post 1: Head of Data Innovation (HMCTS)

Post 2: Head of HR MI team (MoJ)

The post is open to Band Ab/Grade 7 Analysts on level transfer and other eligible staff on promotion.

The base location of the successful applicants will be 10 South Colonnade, London. In addition, flexible working arrangements are available between 102 Petty France, MoJ Hubs and home.

Interviews are likely to take place Early March. We will keep a merit list for a year for those who successfully pass the interview board but who are not offered a post. Applicants will be asked at interview to state their preference if they have one.

Background

We are seeking to recruit high quality skilled and motivated individuals to join our Analytical Services Directorate (ASD) which sits at the heart of the Ministry of Justice (MoJ) providing analytical support across a diverse, high profile and exciting agenda. We work in a dynamic and fast paced context and our skills are in heavy demand across the MoJ. We are a cross-disciplinary directorate with a mixture of social researchers, operational researchers, statisticians and economists structured in five units facing customers across the whole of the MoJ.

About MoJ

The Ministry of Justice is one of the largest government departments, employing around 76,000 people, with a budget of approximately £7.4 billion. The justice system is a vital public service that changes people’s lives and our work spans criminal, civil, administrative and family justice. Each year millions of people across the UK use our services - including courts, tribunals, probation and prisons in England and Wales.  We are all likely to come into contact with the justice system at some point in our lives, either because we have been a witness to or victim of a crime, to protect and enforce our rights, or to settle disputes.

Analysts play a crucial role in the achievement of the Ministry’s goals. We provide the data, insight and evidence to inform good policy, operational and investment choices, monitor and evaluate progress and performance, and demonstrate outcomes. There is a huge appetite within the Ministry for more, better and innovative analysis, which is driving us to recruit. 

Why work for the Ministry of Justice?

• Flexible working arrangements – including compressed hours, flexi-time, working for home or commuter hubs outside of London
• Regular job rotations to broaden experience – there are regular optional rotations for analysts of all levels to expand experience and opportunities
• Analysis is at the centre of the Department’s decision making – with the move to a ‘Data Driver Department’ and a Secretary of State keen for all decisions to be evidence driven, your analysis will be key in influencing decisions
• See the frontline and what your work is influencing – regular opportunities to visit prisons and courts to better understand the areas your analysis is affecting
• Range of new areas of work and software – with the move to a more ‘Data Driven Department’ there will be many new areas of analysis to develop and a better range of analytical software to gain experience with

About Analytical Services Directorate (ASD)

MoJ provides an exciting and dynamic environment for analysts with considerable opportunity to make a difference.  ASD comprises over 200 analysts working in all the main analytical professionals providing support, challenge and advice to policy and operational colleagues and Ministers right across MoJ and beyond. We are looking for experienced analysts who are able to work flexibly and take personal responsibility for the work they lead on. This work will be challenging and offers a wide range of opportunities to develop your skills and careers and make a difference. In order to respond well to the wide range of analytical needs across MoJ and to provide a greater range of career development opportunities, all analysts within ASD work flexibility across a wide variety of tasks in different subject areas across the range of Ministry’s interests.

Competency Details

You will be assessed against the Civil Service Competencies listed below during the selection process. These competencies are as specified in the Civil Service Competency Framework. This is available online at:

http://www.civilservice.gov.uk/wp-content/uploads/2012/07/Civil-Service-Competency-Framework-July-2012.pdf

• Seeing the Bigger Picture
• Delivering at Pace
• Leading & Communicating

As well as the three civil service competencies stated above, you are also asked to provide two sets of written evidence of professional competence. See details below:

Professional Competency (1)

Please provide a written example of the following competency:

Applies quantitative analytical methods effectively to drive insights and evidence that influence decision making and add value:

• Identifies, gathers and brings a range of often large data sets together, identifying and resolving quality issues
• Uses appropriate methods and techniques to analyse the data to gain insight and evidence that solves problems or questions
• Presents findings and insights persuasively so customers engage and understand the evidence and use it to influence decisions
• Anticipates potential further uses of data wider than solving initial problem, and can raise awareness and engagement in value of quantitative approaches

Professional Competency (2)

Please provide a written example demonstrating the competencies relevant to the GORS, GES, GSG, or GSR analytical profession. Please note that a number of the analyst competencies may overlap with the MoJ competencies listed above. We therefore recommend that in providing written evidence for the analyst competency, candidates focus on the technical and methodology aspects of the competencies that are specific to the profession noting that these posts require a quantitative analyst. We will use evidence presented for the MoJ competencies in assessing the wider skills candidates have.

Please state your analytical profession in the first line of this competency as this will help us ensure that the interview panel is appropriate for your profession should you be selected.

For more information regarding Professional Competency 2 please refer to the analytical profession internet links below:

Government Statistician Group (GSG): Further information, including a user guide, can be found within the link below:

https://gss.civilservice.gov.uk/learning-and-development/statistician-competency-framework-2/

Government Social Research Service (GSR): Further information can be found within the link below: https://civilservicelearning.civilservice.gov.uk/sites/default/files/GSR%20professional%20competency%20framework.pdf

Government Operational Research Service (GORs): Further information can be found within the link below:

http://www.operational-Research.gov.uk/recruitment/competencies/

Government Economic Service (GES): Further information can be found within the link below:

https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTQxOTkyNSZ2ZXJpZnk9NjE3N2NjYmY0MzUwMGEzZjVmMDAxZTM5NzJkYjZlZTI=

Details Required In Your Application

To fully complete your online application, in addition to the competency based application form, you must include an up to date CV (this should be a maximum of two sides of A4). Only applicants who submit this document will be considered for an invite to interview. Please remove all personal information and do not save the file with your name.

Applicants Invited for Interview

You will be required to give a 5-minute presentation at interview. Details of this will be sent to those candidates who are invited for interview.

Post 1: Head of Data Innovation (HMCTS)

This role is an exciting opportunity for an exceptional analyst to drive organisational change by influencing data policy and strategy, operating in a fast-paced environment to provide advice and support to senior leaders. The role will drive data transformation in HMCTS, working at a strategic level across a wide portfolio (e.g. from planning and testing new infrastructure, through data collection, advanced analytics, and building open data principles). The post is highly visible across HMCTS and works directly to the Chief Financial Officer and Customer Director, operating in close collaboration with numerous teams across the organisation. The holder of this post will be passionate about making a difference for the staff and users of the justice system. They will be someone who values people highly and strives to understand the views, ideas, processes, systems and frustrations of the people we provide services to. The post holder will harness the best of digital ways of working to bring people together to create new and innovative systems and processes, driven by user need and developed iteratively.

This person must function as an integrator between business needs and technology solutions and advise on (and help create) sustainable products and services. As relevant, they will need to help implement and oversee or help coordinate activities to improve data capability across the organisation. E.g. identify data needs and pathways; define systems strategies; recommend data quality / cleansing approaches; develop system requirements; design, prototype, and test technology solutions; and support system implementation. They will need to deliver in a complex strategic landscape, defining appropriate data governance and supporting and/or proposing alternatives to current structures.

This work requires close partnership and collaboration between analytical, digital, policy and operational colleagues. The post holder will understand human decision making, how we can support, anchor and nudge decision makers. They will be highly resilient and will be able to maintain enthusiasm and generate momentum in the face of a shifting landscape and priorities. They must be able to use their analytical experience to proactively spot opportunities for action, as well as understand and manage the implications of approaches to improving data capability – accurately communicating risk and building compelling cases for action. The post holder must also be skilled at presenting visually with impact, and excellent at delivering their message verbally, achieving credibility with senior teams right up to the level of the Ministry’s Executive Committee and to ministers.

The work may include:

• Building strong relationships across HMCTS and MOJ to achieve shared strategic goals,
• Acting as a translator across technical and non-technical areas to ensure effective implementation
• Directly supporting the HMCTS Chief Financial Officer and Customer Director
• Supporting and driving the agenda, workstreams and wider organisation of the HMCTS Data Governance Authority, presenting papers as required (including to the HMCTS executive SMT)
• Working with analytical, data scientists / engineers / architects, digital, and policy / operational teams to build innovative solutions to longstanding and emerging data issues, identify opportunities to add value, and deliver MVPs to demonstrate key concepts
• Supporting creation of an HMCTS data strategy, attending workshop sessions and drafting sections as required, and making connections with MOJ and other government departments
• Creating a shared organisational understanding of key decision-makers and decision points in courts and tribunals; exploring, advancing and/or building products to improve decision-making
• Creating a shared organisational understanding of the data we do/should/could collect, how to manage it, and how to utilise it to drive improved outcomes
• Developing our data capability in specific areas (including building MVPs to demonstrate opportunities), such as linking data sets to build the full picture of an individual’s journey through our system, as well as our ability to exploit these data
• Supporting development and assessment of a data infrastructure MVP, working closely with HMCTS data architects and the MOJ Analytical Platform team
• Addressing issues where data are not collected digitally, are collected in multiple places, are not collected at all, or do not connect to other data sets
• Identifying concrete financial and resource implications of the way we can and could/should collect and use data, and acting accordingly; drafting lightweight business cases to clearly identify the problem, articulate the solution, and drive action
• Creating and implementing strategic frameworks to prove value early and implement a test-and-learn model, while working toward ambitious goals
• Leveraging internal and external resources in the most efficient and effective manner to deliver outcomes; building relationships and networks to draw on and maximise knowledge and best practice
• Understanding what motivates and drives the people in our system to make decisions and ensuring that we are employing the right levers and accountability to get the outcomes we need

The ideal candidate:

• Is a strong communicator, who works collaboratively to build consensus in a fast-changing delivery environment
• Has a demonstrated track record of managing complex and diverse stakeholder relationships
• Understands how to motivate diverse teams and collaborate to achieve shared outcomes
• Is comfortable changing their approach to respond to emerging issues and risks, while maintaining a strong focus on strategic goals
• Can influence a range of people without direct control or a managerial relationship
• Has a strong track record in working with data and data systems, values data, and has an analytical mindset, understanding potential uses for (and limitations of) data
• Can provide expert advice on a range of analytical techniques for exploiting data, identifying the practical implications to the business of gaps in the data infrastructure and analytical opportunities offered by developing data capability
• Is already highly digitally aware or is willing to get up to speed quickly in understanding the potential of digital ways of working (customer centricity, agile methodology, prototyping and lean development, automation, etc.)
• Understands and values justice system users, and works hard to deliver quantified value for them
• Is goal-oriented, with a track record of achieving goals in ambiguous environments
• Is a self-starter: someone who takes a vision and goals and makes them reality
• Can quickly become expert in the relevant delivery systems and to adopt a strategic and innovative approach to continuous improvement in those systems
• Understands the value of evidence & analysis, has a broad knowledge of analytical / research methods, limitations of different approaches, and can get up to speed quickly on the evidence-base around delivery of courts and tribunals services
• Is adept at developing tools with the end user at the centre of the process and measures their success based on user engagement
• Is extremely comfortable with data visualisation and interactive dashboards, such as Tableau, Qlikview, and Microsoft products.

Our team is innovative and fast-moving, while being highly collaborative and focused on supporting others to do their best work. We focus on outcomes over process, and we get things done. We change our approach as needed if we see a better way through. We look for do-ers, positive thinkers, and team members that people want to work with and be around.

For Further Information Please Contact:

Danielle Hudson (Date Driven Department & Culture Change Deputy Director)

Danielle.Hudson@justice.gov.uk

07970 306 577

Or

Joe Hillier (current post holder)

Joseph.Hillier@justice.gov.uk

07970 100 463

Post 2: Head of HR Management Information

HR Analysis, Reporting and Modelling team (HR-ARM) within DASHR-AS provides insight into the current and future MoJ workforce to support the People Group by reporting on workforce and workforce related matters; analysing HR issues and the factors which drive them; and modelling the future workforce and paybill.

The HR MI team, within HR ARM, is responsible for data and analysis on workforce and paybill, used to inform HR policies and strategies and management of MoJ business. The team works closely with the wider HR ARM team, and with key customers in People Group. In line with the wider agenda in Analytical Services in MoJ, the team are in the process of redesigning their data infrastructure and processing - with a vision of moving to a fully automated suite of MI reporting. The team are also in the process of reviewing the programme of MI reporting, with a view to moving reporting via data visualization and self-service tools. This post will therefore provide an exciting opportunity to develop the future strategy for the team; and developing innovative ways to produce or present the data, working with data scientists. The team consists of G7, HEO and EO level analysts, and the post holder will be responsible for line management of the HEO and EO.

The key responsibilities:

• Reviewing and developing the strategy for the team; ensuring we utilise the available data science techniques and tools to improve the efficiency and focus resource on areas where we can add most value, and identifying opportunities to move reporting to data visualisation software or self-service tools.
• Working with data scientists and the wider project team to redesign data infrastructure and ETL processes; responsible for specifying needs and working with technical specialists to ensure delivery of improved processes.
• Leading on a review of the programme of internal MI; working with customers from People group and end users to identify and develop a suite of products, also considering the way these are presented and disseminated, that best meets customers’ needs.
• Leading the team to deliver: data for corporate reports to Executive committee and People group to support delivery of MoJ’s business and major reforms; programme of HR MI products and reports to the Cabinet Office, ONS and internal customers; and of PQs, FOIs and ad hoc internal and external HR briefings, requiring HR data.
• Leading on advice on HR data governance and protection, ensuring HR MI team and HR ARM are aware of the processes and requirements of handling sensitive information and data, as laid out in the HR-ASD memorandum of understanding on shared data.

For Further Information Please Contact:

Krista Jansson (Head of HR Reporting, Modelling & Analysis)

Krista.Jansson@justice.gov.uk

07976 640 452

Or

Andrew Wilson (current post holder)

Andrew.Wilson@justice.gov.uk

0796 759 4946

Closing Date: 19th February 2019 at 23.55 hours

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference.

For Further information on the posts advertised please contact the individuals listed on the Job Description.