26368 - Business Manager to the Chief Executive - HMCTS
We’re looking for an exceptional candidate to join the HMCTS Chief Executive’s Office in the role of Business Manager to the CEO.
Her Majesty’s Courts and Tribunals Service is one of government’s largest agencies, employing around 16,000 staff, with a gross annual budget of c£1.6bn, and operating across around 350 sites across England and Wales. Our work underpins justice, affecting the lives of millions every year.
We have ambitious plans in place to transform the services we offer to users of the justice system. The government is investing £1bn across our change programmes, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and providing much improved services for users. The resulting system will be designed around the needs of those who use it, including victims, offenders, legal professionals, claimants and the judiciary.
An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is a unique opportunity to work at the heart of HMCTS as it undergoes a major transformation, designed not just to give our courts and tribunals a sustainable and affordable future, but to further improve how we deliver justice.
Key purpose of the role
The Business Manager will be responsible for providing high quality, efficient and effective support to the Chief Executive of HMCTS across the full range of her duties, including preparing priority papers and ministerial submissions and dealing with emerging high profile issues.
Working closely with the Head of Office and the Chief Executive’s Chief of Staff, the postholder will ensure that the Chief Executive’s priorities are driven forward and are communicated effectively with the organisation’s Senior Management Team and the wider agency.
The postholder will need to monitor progress and provide challenge to staff at all levels. They will be expected to exercise judgement and speak authoritatively on behalf of the Chief Executive and will be expected to work closely with the rest of the team to ensure that the best use is made of the Chief Executive’s time.
This is a pressured role and you will need to be able to work closely with senior leaders effectively, to short deadlines, dealing with emerging and rapidly changing high profile situations regularly.
Key Accountabilities:
Operational Management
- Provision of high quality, timely accurate and clear advice/briefing to the Chief Executive and, as required, the senior team, on a wide range of issues. This requires being aware of what is going on right across the agency, so the postholder will need to understand and be able to summarise complex policy and operational issues quickly.
- Work with the Head of Office to resolve complex or difficult issues, dealing with situations as and when they arise and ensuring the reputation of HMCTS is protected as far as possible. This will involve reacting to fast moving and often unexpected situations.
- Ensure systems, practices and procedures operating within the Chief Executive’s office reflect the continuous improvement culture and the examples of good practice learnt from others.
Policy
- Quality checking, drafting and approval of submissions provided to and on behalf of the Chief Executive.
- Use relationships, judgment and understanding of the wider context to provide advice on agency activity adding value to the process and substance of decision making. This will involve changes to handling strategies or advice offered to Ministers.
- Tracking and monitoring performance against work taking place across HMCTS to ensure it is delivering. Providing challenge and support where this is not the case and ensuring that issues are resolved.
Representation of the department
- Ensure issues are dealt with in line with the Chief Executive’s view, exercising judgement on their behalf in their absence.
- Build relationships with wider HMCTS, Ministry of Justice, Ministerial offices, the Judicial Office (JO) and external stakeholders, whilst ensuring that the Chief Executive’s attention is focused on business-critical issues.
Resolution of complex and difficult problems
- Critical issue management on behalf of the Chief Executive across a range of media, stakeholder and internal matters.
- Develop and clear press lines and handling strategies for incidents which could cause reputational damage to HMCTS or MoJ on behalf of the Chief Executive.
- Resolving issues, negotiating with colleagues and stakeholders as necessary to ensure the priorities of the Chief Executive and aims of HMCTS are delivered.
Other duties
- The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Please download the Job Description for further details.
Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
28/05/2019, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Candidate Information
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.