25031 - Senior Content Designer, P&PS

£43,308 - £62,888
1
North East, North West
Sheffield
NOMS DIGITAL STUDIO SHEFFIELD, Greenfield House, 32 Scotland Street, Sheffield, S3 7DQ, S3 7DQ
Grade 7, Grade 6
A
Fixed Term
Up to 2 yrs FTA
Full Time
Information Technology

INTRODUCTION

Are you an experienced content designer, looking to further develop and hone your skills in a specialist digital department? If so, the Ministry of Justice Digital and Technology (MOJ D&T) is looking for a senior content designer to develop simple, clear digital services and information that helps citizens and staff who interact with the justice system.

You'll be designing, creating and iterating content. You will own the content and its quality throughout a user’s journey, and be comfortable using evidence, data and research to back up your decisions.

You'll take a high level view of how a user’s content journey maps to business processes, for both information and transaction-based services.

You will be working in multidisciplinary teams, alongside user researchers, interaction designers, service designers, product owners and developers. You will join a well-established content community, where you can share best practice, mentor colleagues and contribute to a wide range of activities within the MOJ and across government.

You'll be responsible for

  • creating content and developing strategies to help digital services meet user needs and business objectives, and create a clear, joined-up customer journey
  • monitoring and improving content based on user feedback, research and data
  • working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content
  • ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines
  • working with colleagues to understand user behaviours and data patterns to improve how services perform
  • ensuring appropriate policy and legal fact checking of content and timely production and publishing
  • taking an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
  • ability to support the wider content team with peer reviews, content audits and benchmarking
  • promoting user-focused content design across the MOJ, its agencies and cross-government groups

You’ll have

  • proven track record developing content to meet user needs for digital services
  • experience working collaboratively in fast-paced agile teams
  • strong original writing for different topics, audience groups, purposes, styles and formats
  • adept at providing simple, clear content to communicate complex issues
  • experience developing content strategies or proposing content solutions to solve business challenges
  • confident communicator: able to persuade; negotiate; influence; network; and work with stakeholders
  • ability to get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting
  • knowledge of agile ways of working and user-centred content design
  • experience scoping, commissioning and editing content
  • excellent presentation skills with experience presenting content propositions and deliverables to business leads and stakeholders
  • up to date with the latest content trends, ensuring that our solutions respond accordingly
  • experience designing and developing workable content prototypes

Throughout the process we will assess your technical specialist skills and experience on the above requirements. 

Find out more and apply here

Find out more and apply here

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

To Be Confirmed

26/03/2019, 23:55 hours

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference - 25031.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance