58153 - Supplier Relationship Officer
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Supplier Relationship Officer
Location: London/ Birmingham/ Nottingham/ Sheffield/ Glasgow
Closing Date: 20th May 2022
Interviews: W/C 6th June 2022
Grade: HEO
Salary: National - £30,451 - £34,105, London - £34,262 - £38,373
The Role
We’re recruiting for a Supplier Relationship Officer here at MoJ Digital & Technology, to be part of our warm and collaborative LAA Digital team.
The Legal Aid Agency (LAA) provides civil and criminal legal aid and advice in England and Wales and each year we help more than 2 million people to deal with their legal problems.
LAA Digital sit within MoJ Digital and Technology function and provide a service to the LAA. The department engages with a number of key stakeholder groups, including 3rd party suppliers and external users.
The value of contracts held by (or where Digital have an interest) is approximately £13 million. This is a complex area, involving 3rd party suppliers who provide a range of services to the LAA under different contractual and commercial arrangements. In some cases, these contracts are held directly by LAA Digital while others are held by the departments within the LAA or MoJ, and effective engagement is required with colleagues in the wider MoJ Commercial team and across the LAA to ensure LAA interests are managed. Significant expertise is required to manage these relationships and commercial arrangements effectively.
LAA has a significant portfolio of projects to deliver over the course of the financial year, along with a number of BAU activities to maintain; effective supplier appointment and management and control of licensing will be key to both the quality and value for money of the outcomes. In addition, the arrangements in place are vital in ensuring live service is maintained and that our business systems are supported, enabling the LAA to continue to deliver against its core function and strategic objectives.
To help picture your life at MoJ D&T please take a look at our blog and our Digital & Technology strategy.
Key Responsibilities:
The individual appointed to this role will:
- Support the Operational Improvement Manager in leading, managing and developing the strategy to ensure that effective and efficient relationships are established and maintained with our suppliers and partners, providing the necessary levels of assurance.
- Monitoring supplier performance and addressing any issues, and escalating to the Operational Improvement Manager where appropriate to ensure mitigation strategies and contingency plans are in place.
- Work in partnership with MoJ ICT procurement to ensure all contracts remain up to date and exit strategies are in place.
- Responding to supplier and stakeholder queries.
- Scheduling regular meetings with suppliers and stakeholders as necessary.
- Monitor supplier performance against contractual obligations.
- Tracking spend against commercial cover in place.
- Managing the administrative processes to ensure suppliers are paid accurately and on time.
- Support and maintain relationships with MoJ ICT procurement to ensure all contracts remain up to date and renewal/ exit strategies are tracked and action is taken in a timely manner
- Support other members of the senior management team where required.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
- Meet the requirements for BPSS clearance
- Experience of dealing with suppliers and engaging with stakeholders.
- Ability to work at a detailed level to understand the complexity and implications of individual contracts.
- Analytical and problem-solving skills, with a successful track record of identifying and resolving issues.
- An ability to get things done and drive forward the activities required to manage commercial arrangements effectively.
Desirable
We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
How to Apply
Candidates must submit CV and Covering Letter which describes how you meet the requirements set out in the Person Specification above.
In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Seeing the Bigger Picture
- Managing a Quality Service
- Delivering at Pace
- Leadership
- Communicating and Influencing
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Terms & Conditions
Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.
If you have any questions please feel free to contact recruitment@digital.justice.gov.uk
20/05/2022, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
https://app.jobvite.com/j?cj=o0HAjfwk&s=Civil_Service_jobs
.This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.