59723 - Product Manager
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Product Manager
Location: National or London*
Closing Date: 1 July
Applications will be reviewed and outcomes communicated on an ongoing basis whilst the vacancy is live. The first Interviews are expected to be held week commencing 13th June
Grade: 7
Salary:
National - £50,427- £59,000 which may include an allowance of up to £4773.
London - £54,274 - £63,500 which may include an allowance of up to £5726
Working pattern: Full time/ part time/ flexible working
Vacancy number: 59723
*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here
The Role
We’re recruiting for a Product Manager here at Justice Digital, to be part of our warm and collaborative team.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Deliver services that meet the Digital by Default Service Standard and are best in class for government, giving the same level of digital experience users expect from daily interaction with the most respected web services
- Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs
- Gather user requirements based on a communicable understanding of diverse audience groups
- Define and get user buy-in for product definition and delivery approach.
- Create effective, prioritised product descriptions and delivery plans to meet user needs in a cost effective way
- Interpret user research in order to make the correct product decisions, noting that users do not always know what they want
- Keep abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of government digital services
- Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data
- Provide leadership across the organisation in digital, making the case for digital and agile ways of working
- Develop and manage stakeholder relationships within D&T and externally to create buy in for the product
- Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally
- Be actively involved across partner and user communities to promote the department’s principles and foster a collaborative approach to solution delivery and engagement
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
We use a combination of the Digital, Data and Technology (DDaT) Profession Capability Framework for the Senior Product Manager role to assess technical skills, and the Civil Service Success Profiles Behaviours needed to be successful in this role.
Essential Skills
- Product ownership - the core tactical skills of product management, capturing user needs to inform decision-making and prioritisation, and translated into actionable goals for a team (often through tools such as the backlog and user stories). You’ll be working to at least ‘practitioner’ level, capable of working with a range of specialists in a multidisciplinary team and applying the tools, terms, and concepts in a variety of ways to suit your context
- Strategic ownership - the core strategic skills of product management, building the overall value proposition, business model, vision and roadmap that enable us to focus on outcomes, not outputs. You’ll be working to at least ‘practitioner’ level, capable of building a strategy from scant information and getting buy-in from colleagues
- Lifecycle perspective - Understanding of the different phases of the product lifecycle and the impact this has on product strategy. You’ll be at least ‘working level’ in this skill, have expertise in moving a product or service from one stage of the product lifecycle to another (e.g. how this informs the the product’s goals, users, and team)
- User Focus - User-centred design is at the heart of our work. You’ll be working to at least ‘practitioner’ level in this area: able to collaborate with user researchers and can sell or represent users internally; understand the difference between user needs and desires of the user; able to champion user research to focus on totality of all users; able to prioritise and defines approaches to understand the user story, guiding others in doing so; can offer recommendations on the best tools and methods to be used
- Problem ownership - You know how to ensure that the right actions are taken to investigate, resolve and anticipate problems. You can coordinate the team to investigate problems and implement solutions and preventative measures.
- Experience of using agile tools and techniques
- Experience of working with a software development team
Desirable
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
How to Apply
Candidates must submit a CV and a cover letter/ statement of suitability (approx 750 words) which describes how you meet the requirements set out in the Person Specification above.
Please note - applications that do not include a cover letter will not be considered.
In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Communicating and Influencing
- Changing and Improving
- Making effective decisions
- Managing a quality service
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1’5 -hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the below criteria will be conducted prior to the sift.
- Knowledge of agile and lean processes
- A proven background digital and/or technology delivery
Benefits
This is a Grade 7 role with a salary of National £50,427- £59,000/ London £54,274 - £63,500 Plus great benefits:
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
- 10% dedicated time to learning and development with a budget of £1000 a year per person
- Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
Terms & Conditions
Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please send them to recruitment@digital.justice.gov.uk
01/07/2022, 23:55 hours.
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
Please quote the job reference - 59723.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.