59750 - Senior Delivery Manager
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Location: National or London*
Closing Date: 1 July
Applications will be reviewed and outcomes communicated on an ongoing basis whilst the vacancy is live. The first Interviews are expected to be held week commencing 13th June
Grade: 7
Salary: £54,274 - £63,500 London / £50,427 - £59,000 National, Depending on skills and experience (Including an allowance of up to £4,571)
Working pattern: Full time/ part time/ flexible working
Vacancy number: 59750
*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here
The Role
We’re recruiting for a Senior Delivery Manager here at Justice Digital, to be part of our warm and collaborative team.
We’re looking for someone with strong interpersonal skills who’ll enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.
To learn more about being a Senior Delivery Manager in MoJ, please watch some of these recent videos from Nic, Harry & Jen, or read a recent blog here or here
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- As a Senior Delivery Manager you’ll be accountable for effective delivery of complex, high-risk products and services and will have strong communication skills and engage senior stakeholders.
- You’ll have more experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation. You’ll coach and mentor other delivery managers at different levels.
- You’ll be experienced in leading multidisciplinary teams, supporting and continuously improving products of significant scale and complexity. Working as a senior delivery manager, you’ll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important. You’ll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.
- You’ll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.
- You’ll be an active part of the broader delivery management community in HMPPS and MoJ Digital & Technology, receiving and providing coaching and mentoring, and will also have the chance to participate in informal support networks with peers.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
We use a combination of the Digital, Data and Technology (DDaT) Profession Capability Framework for the Senior Delivery Manager role to assess technical skills, and the Civil Service Success Profiles Behaviours needed to be successful in this role.
Essential Skills
- Agile and Lean practices - You have deep knowledge of, and lead on, a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team, represent and be an advocate for these tools and techniques, be innovative and ensure you keep up to date with the latest trends. You have situational awareness of what each in the team and outside is working on and ability to ensure that working practices are iterated to achieve effective delivery.
- Team dynamics and collaboration - You have experience in ensuring the health of the team and can facilitate conflict resolution, accelerating team performance, the team is transparent and that the work is understood externally, create an open and collaborative environment to work in, be flexible, adaptable and have a willingness to learn, recognise how people best work together, facilitating the best team makeup depending on the situation. You have the ability to help teams maintain a focus on delivery whilst being aware of the importance of professional development.
- Maintaining delivery momentum - You have expertise in solving issues and unblocking problems, drives teams and sets the pace, ensuring teams are working towards delivery commitments. You have a proven track record of managing various dependencies across teams, departments or government as a whole.
- Planning - You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.
- Communicating between the technical and non-technical - You have the ability to communicate effectively across organisational, technical and political boundaries, understanding the context. You are able to advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenge.
Desirable Skills
- Making the process work - Demonstrable ability to focus on the outcome, challenge and improve disproportionate organisational processes where it impacts the pace of the team
- Life-cycle perspective - You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
- Financial management - You can report on financial delivery, and can monitor cost and budget.
- Commercial management - You can act as the point of contact for contracted suppliers. You understand appropriate internal contacts and processes within a government department.
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
How to Apply
Candidates must submit a CV and a cover letter/ statement of suitability (approx 750 words) which describes how you meet the requirements set out in the Person Specification above.
Please note - applications that do not include a cover letter will not be considered.
In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Changing and improving.
- Delivering at pace
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1’5 -hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the below criteria will be conducted prior to the sift.
- Knowledge of agile and lean processes
- A proven background digital and/or technology delivery
Benefits
This is a Grade 7 role with a salary of £50,42 - £62,508 National / £54,274 - £67,943 London. Plus great benefits:
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
- 10% dedicated time to learning and development with a budget of £1000 a year per person
- Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
Terms & Conditions
Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please send them to recruitment@digital.justice.gov.uk
01/07/2022, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
https://app.jobvite.com/j?cj=oCZUjfwy&s=Civil_Service_jobs
.This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.