90341 - Senior Content Designer
Senior Content Designer
Location: National*
Closing Date: 17th September Interviews: expected 7th October onwards Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £58,847 - £66,670 which may include an allowance of up to £4,828 National: £54,358 - £61,585 which may include an allowance of up to £2,517
Working pattern: Full time, Part time, flexible working
Contract Type: Permanent
Vacancy number: 90341
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for Senior Content Designers at Justice Digital, to be part of our warm and collaborative user-centred design community.
This role aligns against the Senior Content Designer role from the Government Digital and Data Framework.
In Prisons Digital we are working to move users away from an incomplete monolith legacy system on to a new and improved platform for our services. Considerable work has gone into understanding the technical aspects of the legacy system, including identifying all its screens and planning how to transition its data. And teams have been busy tackling specific tasks and delivering products. We are now shaping a team that will work to ensure users have a consistent, seamless experience across the whole platform. This means working to help our teams break down silos between products as well as identifying ways to improve experiences for users.
The team’s responsibilities include
- Understanding the bigger picture, documenting and communicating the strategy as it evolves
- Moving teams forward, filling gaps in knowledge by developing resources to provide context and ensure alignment
- Driving centralised initiatives like implementing a CMS to provide users with consistent information
- Developing core artefacts and improving their impact through proper IA and content creation
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Create content and develop strategies to help digital services and platforms meet user needs and business objectives
- Help teams to define the scope of products or services, and agree on effective processes
- Advise teams on how to create great content, as well as assuring the quality of content from more junior colleagues and guiding their development
- Monitor and improve content based on user feedback, research and data
- Work effectively with subject matter experts, stakeholders and partners to support commitments while delivering user-led services
- Ensure all content is user-focused, accurate and uses relevant design patterns, components and styles - this includes establishing and contributing to styles and patterns
- Take an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
- Support the wider content community with peer reviews, content audits, knowledge management and benchmarking
- Keep up to date with developments and initiatives in content design, ensuring that our solutions respond accordingly
- You will work collaboratively in a multidisciplinary team and be responsible for developing simple, clear digital services that help citizens and staff who interact with the justice system.
- You will be expected to be an advocate for user-centred content design, sharing knowledge, line managing and mentoring others, and actively participating in our community spaces, as well as cross-government content groups and activities.
- You will own the content and its quality throughout a user’s journey, understanding how that journey maps to business processes, and using evidence, data and research to back up your decisions.
If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
- Staff have 10% time to dedicate to develop & grow
- Generous civil service pension based on defined benefit scheme, with employer contributions of 97% from April 1st 2024 (Contribution Rates)
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers
- 5 days volunteering paid leave
- Free membership to BCS, the Chartered Institute for IT
- Some offices may have a subsidised onsite Gym
Person Specification
Essential
- Experience of developing content to meet user needs, providing simple, clear, accessible content to communicate complex issues
- Experience working collaboratively and at pace in a multidisciplinary team
- Experience developing content strategies or identifying content solutions to meet user needs and business objectives
- Able to influence and work effectively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables
- Experience of using data and insights to make design decisions and clearly explain how decisions have been made
- A demonstrable understanding of end-to-end journeys and experience of identifying where journey fixes or content improvements need to be made
- Strong editing skills and an eye for detail
You must be willing to be assessed against the requirements for BPSS clearance.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV and statement of suitability (max 500 words) that describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. For this role, we’ll be looking at the DDaT skills for Senior Content Designers and ‘Level 4 – Grade 7 and 6 or equivalent’ Behaviours. We will assess your Experience and the following Technical Skills and Behaviours during the assessment process:
DDaT skills for Senior Content Designers
- User-centred content design
- User focus (content design)
- Stakeholder relationship management (content design)
- Agile working (content design)
Civil Service Behaviours
- Communicating and influencing
- Working together
- Changing and improving
- Delivering at pace
Your application will be reviewed against the Person Specification above by a diverse panel.
Sifting and assessment overview
Should we receive a high volume of applications, we will carry out a pre-sift on the lead requirement ‘Experience of developing content to meet user needs’.
Candidates who are successful at sift stage will be invited to an interview lasting up to an hour, with a panel of 3 people, which may include a task.
If you don’t meet the minimum benchmark to pass the interview for a role as a senior content designer, we might be able to offer you a mid-level opportunity instead. This would be subject to you meeting the criteria for this level of role.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk
GDD allowance
London: £58,847 - £66,670 which may include an allowance of up to £4,828
National: £54,358 - £61,585 which may include an allowance of up to £2,517
17/09/2024, 23:55 hours.
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
Please quote the job reference - 90341.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.