24675 - Approved Premises Residential Worker
This is an exciting opportunity to join the National Probation Service Approved Premises team in the South West South Central Division.
What does the National Probation Service do?
The National Probation Service is responsible for providing advice to courts and assessing, supervising and managing the risks posed by offenders sentenced to Community Orders by the courts and during/after their release from prison.
What do Approved Premises do?
Approved Premises provide residential accommodation in the community for offenders assessed as posing high risk of harm to the public, victims and children, as well as those having complex resettlement needs. This is done by:
Pre-release planning: Preparing offenders for release by assessing their suitability for an Approved Premises placement and supporting them in the transition from prison into an Approved Premises.
Residence: Resettling offenders into the community by providing enhanced monitoring through curfews, supervision, and rehabilitative oversight. Purposeful activity is a further key aspect of the Approved Premises role. Offenders must engage with purposeful activities which are overseen by the Approved Premises staff.
Move-on: Due to the short stay in an Approved Premises, it is important to plan and prepare offenders for move-on and support offenders to begin living a more independent, settled, and crime free life in the community.
The Residential Worker role is critical to the day to day running of our Approved Premises and provides the opportunity to work closely with some of our most challenging yet rewarding offenders. You will be supported by dedicated colleagues, and undertake induction and ongoing training, as well as the possibility of working towards a VQ based qualification. The role also provides an ideal entry point to the work of the National Probation Service and potential career progression if desired, in addition to the basic salary you will also qualify for enhanced pay rates for the required evening and weekend work. If you are someone who enjoys face to face work, wants to make a positive difference to the lives of offenders and feel you have the skills to do so then this may be the job for you.
Overview of the job
The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. They will provide assistance and support to offenders in Approved Premises to reduce their risk of reoffending, recall or breach of the condition of their licence or Court Order. To ensure that offenders resident at an AP and the fabric of it are kept safe and secure throughout their shift
The job holder will assist in the supervision of residents, maintaining discipline and the adherence to AP rules, licence conditions and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Contribute to effective team practice, communicate effectively with team members and pass on key information
- Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment
- Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of residents, e.g. monitor in line with risk assessments.
- Monitor behaviour of high risk residents and motivate residents to ensure compliance. Respond appropriately to abusive or aggressive behaviour
- Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight
- Facilitate the function of the AP as a first/emergency point of contact out of hours
- Escalate to the standby Manager any matters of concern to ensure the enforcement and /or compliance with court orders, licences , AP rules
- Support and create a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager. Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
- Undertake room searches, pack up residents possessions as directed
- Support the arrangement and delivery of purposeful activities for residents within the premises
- Supervise residents’ meals
- Undertake effective induction of residents
- Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets
- Undertake alcohol and drugs tests as requested by the Manager Undertake First Aid if a resident is injured or self-harms.
- Maintain hostel records and files as required, including data entry as necessary and contribute to the completion of incident reports
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- To work within the aims and values of NPS and NOMS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
The following competencies from the Civil Service Competency Framework will be used for selection purposes:
- Making effective decisions
- Persuading and influencing
- Collaborating and partnering
Essential Skills /Qualifications/Accreditation /Registration
- Minimum 5 GCSEs at Grade C or above, including English and Maths or equivalent qualification or the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
- Good IT skills
- Qualification in First Aid
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour.
- Ability to use and work on own initiative
- Understanding of and commitment to equality and diversity
- Understanding of factors related to offending – e.g. substance use, mental health
- Knowledge and understanding of risk assessment/ risk management relating to offenders
- Knowledge and understanding of the work of the Criminal Justice system and Probation Service
- Awareness of health and safety issues
- Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Hours of Work and Allowances
37 hours a week
Additional payments are made for working unsocial hours.
Working Arrangements & Further Information
Standard working hours are 37 hours per week excluding breaks which are unpaid.
The MoJ offers a range of benefits:
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
All candidates are subject to security and identity checks prior to taking up post
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
19/03/2019, 23:55 hours
Closing Date: 19th March 2019 at 23:55 hours
If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Mojemail@example.com. Please quote the job reference.
You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
In the event of a large number of applications, we reserve the right to undertake the following processes:
- An automated online test where a benchmark must be passed to progress;
- A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.
During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.
Effectiveness in this area is about showing concern for colleagues, prisoners, and others recognising their needs and providing practical support. People who are effective apply and support the decency agenda for staff and prisoners and take into account their actions and decisions on the wellbeing of prisoners, colleagues and others. At senior levels, it is about developing and promoting a culture of care and ensuring that the decency agenda is real and living.
Effectiveness in this area means listening to each other, using reason and cooperation to reach agreement. We must all seeks to understand others’ perspectives whilst following through on agreements. Those who work in establishments must take time to understand the prisoners’ point of view and encourage prisoners to understand own / establishment’s perspective. At a senior level it is about promoting a culture of open interaction and effective consultation across all levels of the organisation. It is about influencing and involving the right people necessary to get things done.