80079 - Bail Information Service: Bail Information Officer (BIO) - Lancashire

12 Months
North West
Blackburn , Blackpool , Preston
Band 4
Full Time, Flexible Working
Operational Delivery

About the Department

MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with a budget of approximately £9 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

What we do

We work to protect the public and reduce reoffending, and to provide a more effective, transparent, and responsive criminal justice system for victims and the public. We are also responsible for the following parts of the justice system:

  • courts
  • prisons
  • probation services
  • attendance centres

We also work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.


  • A prison and probation service that reforms offenders
  • A modern courts and justice system
  • A Global Britain that promotes the rule of law
  • A transformed department that is simpler, smarter and more unified

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

This is an exciting opportunity to join the National Bail Information Service (BIS) as a Bail Information Officer.

Overview of the job       

The National HMPPS Bail Information Service (BIS) is part of the Central Operational Services Directorate. The work of a Bail Information Officer (BIO) is varied, diverse, time critical and demand led. The job holder will undertake a full range of work with defendants and stakeholders supporting BIS processes and information gathering and produce factual and objective reports in preparation for court hearings (Magistrate and Crown Courts) where release on bail is being considered.

The job holder will work flexibly across prison establishments and Magistrate Courts in a designated BIS region and duties will be centrally allocated. Reports will be delivered both written in advance of hearings or verbally to the court on the day.

The job holder will undergo additional specialised training to deliver the role.

This is a non-operational role with no line management responsibilities. Reporting to a designated manager within a BIS Regional Hub.

The job holder will have regular interaction, both in person and virtually, with defendants.


Contribute towards the provision of the National HMPPS Bail Information Service by providing a Bail Information Report to Magistrate and Crown Courts across England and Wales at hearings where release on bail is being considered.

Gather all required and available information and prepare factual and objective reports to be delivered to the judiciary either in written format prior to hearings, or via verbal delivery in Court.

Responsibilities, Activities and Duties     

The job holder will be required to carry out the following responsibilities, activities and duties:

Responsible for preparing for written or verbal delivery, BIRs concerning:

  • defendants appearing at first hearings in Magistrate Courts across England and Wales and;
  • defendants appearing at second and subsequent hearings in Magistrate and Crown Courts, following an initial period of remand into Prison custody.
  • Interview defendants held in court and in Prison establishments, either in person or via Video Link, to gather information relevant to bail applications. Verifying information provided wherever possible.
  • Ensure proposed accommodation availability checks are completed in a timely and efficient manner.
  • Extract and interpret information relating to defendants from available systems and databases. Including where available NDelius, the Digital Prison System (DPS) and the Offender Assessment System (OASys). Identify previous offending behaviour and instances of non- compliance as well as previous engagement with Probation supervision. Liaising with Community Offender Managers where applicable.
  • Establish and maintain effective relationships with internal and external stakeholders involved with BIS. Obtaining information relevant to the defendant and their application for release on bail. This will include, but is not limited to, solicitors, Probation Service, mental health teams, substance misuse services, and court staff.
  • Ensure referrals to community organisations for defendants are completed to assist in addressing any identified support needs and to access ongoing support if released on bail.
  • Analyse and accurately interpret complex Police records to identify any public protection or safeguarding concerns and submit necessary referrals/requests for information to Probation, Local Authorities, Police Forces and any other appropriate agencies.
  • Liaise with Local Authorities, and where identified, share Safeguarding concerns and relevant information.
  • Provide ongoing support and through-care to defendants remanded into custody in preparation for subsequent hearings at which release on bail is to be considered.
  • Where there is an identified need for accommodation support, ensure referrals to Community Accommodation Services (Level 2) are completed and contribute towards referrals to Community Accommodation Services (Level1) in line with National HMPPS Policy.
  • Liaise with Immigration Teams or Home Office to gather information on defendants identified as Foreign Nationals.
  • Contribute to the support of defendants identified as potential victims of modern-day slavery through liaison with the National Referral Mechanism Team.
  • Ensure all relevant IT systems are updated to fully reflect the end-end process of BIS.
  • Responsible for working collaboratively with colleagues across BIS to ensure it meets its aims and objectives. Supporting peers and maintaining effective and productive team relationships.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.


  • Making Effective Decisions
  • Working Together
  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service


  • The ability to analyse and interpret complex information from professional systems and databases.
  • The ability to prepare high quality written reports.
  • The ability to communicate effectively and build constructive relationships with a wide range of stakeholders.


  • The job holder will need to demonstrate an understanding of Prison and/or community-based Offender Management processes; have experience working in the criminal justice system or a similar community-based setting.
  • Working with a diverse range of individuals in a Prison or community setting.
  • Establishing and maintaining strong working relationships with a wide range of internal and external stakeholders.
  • Planning, coordinating and prioritising work.
  • Knowledge and understanding of the work of the criminal justice system.
  • Experience of accurately recording data and resource outcomes.


  • Completion of Prison Offender Manager or Probation Service Officer training is desirable but not essential.


This role sits within the National HMPPS Bail Information Service (BIS).

The National HMPPS Bail Information Service (BIS) is a dedicated and pro-active service providing relevant, objective, and factual information to courts, enabling more informed decisions to be made regarding bail. BIS is currently expanding its delivery into all reception prisons and courts across England and Wales.

These vacancies are within the North West region and successful candidates will be required to deliver BIS across the following sites: HMP Preston, Preston MC, Blackburn MC, and Blackpool MC.

Role Purpose

The role of a Bail Information Officer (BIO) is varied, diverse, time critical, and demand led.

Working with defendants and key criminal justice stakeholders, (including the Judiciary, legal professionals, police, probation, voluntary sector and statutory support services), BIOs gather information to produce factual and objective reports in preparation for bail hearings at Magistrates and Crown courts.

BIOs will also prepare and suggest effective bail packages, they will pro-actively make relevant referrals to the Community Accommodation Service (CAS) Tier 2 accommodation (formerly Bail Accommodation Support Service) and any other appropriate support services, in addition to conducting necessary safeguarding enquiries.

The job holder will look to work flexibly across prison establishments and courts within a designated region, and duties will be centrally allocated. Written Bail Information Reports can be provided in advance of hearings or can be delivered verbally to the court on the day of a bail hearing.

The job holder will look to undergo additional specialised training to deliver the role.

This is a non-operational role with no line management responsibilities. Reporting to a designated manager within a BIS Region.

The job holder will look to have regular interaction, both in person and virtually, with defendants.

BIS operates between the hours of 07:00 and 19:00 Monday to Friday, excluding bank holidays. The job holder will be required to work between these hours as demand requires.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

To be confirmed.

03/11/2023, 23:55 hours.

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.

Please quote the job reference - 80079.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Managing a Quality Service - 250 word limit
Delivering at Pace - 250 word limit
Statement of Suitability - 500 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Communicating and Influencing
Working Together
Strengths may also be assessed at interview but these are not shared in advance.
Additional Assessment(s)

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.