90114 - Senior Administration Officer, Yorkshire and the Humber Probation Service, Full time and Part Time - 22.5 Hours

£25,310 - £30,968
11
12 Months
Yorkshire and the Humber
Barnsley , Beverley , Bradford , Bridlington , Dewsbury , Doncaster , Goole , Grimsby , Halifax , Harrogate , Huddersfield , Hull , Leeds , Northallerton , Rotherham , Scarborough , Scunthorpe , Sheffield , Wakefield , York
1 Burgage Square, Merchant Gate, Wakefield WF1 2TS, NMS Church House, HD1 1SG, NMS New Chase Court, DN31 1XD, NMS Suite 1, Grd Fl, Unit 2 Hawke Street Business Park, S9 2SU, NMS West Offices, YO1 6HT, NMS Westgate House, HX1 1PD, NPS 1 AIRMYN ROAD GOOLE, DN14 6XA, NPS 108 LOWTHER STREET YORK, YO31 7WD, NPS 30 ALBION STREET DEWSBURY, WF13 2AJ, NPS 34 BENNETTHORPE DONCASTER, DN2 6AD, NPS 379 YORK ROAD LEEDS, LS9 6TA, NPS 45 DIVISION STREET SHEFFIELD, S1 4GE, NPS 4A ST JOHNS AVENUE BRIDLINGTON, YO16 4NG, NPS 5/7 HAYWRA CRESENT HARROGATE, HG1 5BG, NPS ACORN HOUSE BARNSLEY, S71 1HH, NPS ASHLEY BUSINESS COURT ROTHERHAM, S60 1RU, NPS BARCLAYS HOUSE HULL, HU1 1RN, NPS CITY COURTS BRADFORD, BD1 1LA, NPS ESSEX LODGE NORTHALLERTON, DL7 8SG, NPS FRATERNAL HOUSE BRADFORD, BD1 4HP, NPS Northways Scarborough, YO11 1JS, NPS UNIT 1 SCUNTHORPE, DN15 6JH, NPS WATERLOO HOUSE LEEDS, LS1 2EE, REED HOUSE(GROUND FLOOR) BEVERLEY, HU17 0LF
Other
NPS Pay Band 3 National
Fixed Term , Loan , Secondment
Up to 7 months
Full Time, Part Time
Administration / Corporate Support
No

Overview of the job    

This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices.

The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams.

The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues.

The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff

Summary    

The purpose of the role is to ensure efficient and effective business support and operational administrative services are provided to the Division, Function or Cluster.

The jobholder will support the Business Manager to ensure effective compliance with Health, Safety and Fire Regulations, acting as Single Point of Contact / Estates Liaison Officer for the buildings from which they operate.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position

Responsibilities, Activities & Duties    

The job holder will be required to carry out the following responsibilities, activities and duties:

Management Support

•    Development and implementation of business administration systems, databases and recording systems to support operational probation delivery.
•    Preparation and collation of a range of documentation for a variety of purposes to support effective divisional, functional or cluster business activity and operational probation delivery
•    Maintenance of ( or supporting the relevant Business Manager to maintain) Divisional, functional or cluster Registers such as Serious Further Offences, Freedom of Information, Accidents, Complaints, inputting data, monitoring agreed probation processes and ensuring completion in specified timescales
•    Collection and distribution of monies to/from Imprest, and maintenance of related records.
•    Act as Vetting Contact Point for the relevant division, function or cluster
•    Monitor Travel Warrants, Bus passes, cheque book requests and assist with Purchase Orders where required, and within the agreed procurement arrangements
•    Attend meetings and events to represent the relevant Business Manager as agreed from time to time

Health, Safety & Fire

•    Ensure the timely reporting of problems, including repairs, defects and security issues with the building(s) to facilities contractors and maintain progress to reach satisfactory conclusions and ensure equipment is in good
working order.
•    Undertake and co-ordinate health and safety risk assessments, fire drills and ergonomic assessments at the relevant sites, or ensure they are undertaken. Reporting issues locally and to the Divisional HS&F Manager. Maintaining registers and coordinating training.
•    Act as Cardinus Assessor, First Aider and Fire Warden and take forward actions to deal with local issues arising from incidents and DSE Assessments, or ensure that there are sufficient people able to undertake these roles at the relevant sites.

Effectively Manage and Develop staff

•    To provide effective management and leadership to the team
•    To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
•    Contribute to relevant training and development events as a trainer
•    Support recruitment activity for relevant posts within the cluster/division

Use communication effectively

•    Write reports to support the effective operation of the Division/Cluster/Function
•    Participate in meetings where appropriate, using appropriate skills, styles and approaches
•    Contribute to the management of the Division/Cluster/Function

Enhance your own performance

•    Manage own resources and take responsibility for own professional development

Use information to take critical decisions

•    Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary . Using data to identify trends and taking appropriate action to maintain and enhance performance.
•    Ensure that all reasonable precautions are taken towards the maintenance, security and confidentiality of written and electronically stored material, in line with the requirements of the Data Protection Act and Information Security Policies and Procedures.
•    To ensure that all team resources, , are deployed cost effectively and provide best value
•    Undertake (or support locally if the role is held divisionally) the Knowledge and Information Liaison Officer role offering advice and guidance to OMs in completing such requests and work with Data Access Compliance Unit to complete responses. Acting as Record Retrieval Requestor in line with divisional, function or cluster arrangements.
•    Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
•    To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Behaviours    

•    Changing and Improving
•    Making Effective Decisions
•    Delivering at Pace
•    Managing a Quality Service
•    Developing Self and Others

Essential Experience    

•    Demonstrate previous administration experience, and experience of providing a wide range of management support activities
•    Evidence of providing support and assistance to colleagues in delivering a quality service.

Technical requirements    

•    NVQ Level 2 or equivalent
•    GCSE Grade A-C in English and Maths (or equivalent)
•    IT Skills; Microsoft: Word, Excel, Outlook, and PowerPoint (or
•    equivalent i.e. Lotus Notes)

Hours of Work (Unsocial Hours) Allowances    

37

Additional task list to go alongside JD:

IOM Support Worker · Based on Senior Administrative Officer role with IOM-specific responsibilities. · Support Probation Practitioners to react swiftly to non-compliance / breaches by undertaking enforcement administration where required. · Provide support to IOM meetings e.g. organising agenda, taking and distributing notes / minutes and action points. · Undertake specific ViSOR administration tasks in accordance with the procedures. · Review information available in Police Systems - access required to assist the IOM team with daily tasking. • Maintain database, files and records in accordance with required standards.Be an expert on IOM performance expectations and advise partners and staff accordingly • Attend performance meetings for your cluster, take minutes and track actions • Monitor the appointments data and send reminders to your cluster • Support the collection of appt data from partners, particularly police and substance misuse teams and record appropriately on NDelius • Attend all regional IOM meetings and take minutes on a rota basis • Liaise with police analysts/researcher/ IOM coordinators if in post in your cluster to build working relationships and work together on relevant actions • Support the maintenance of the cohort- update flags and check that all cases are allocated to correct cohorts on ND • Support in case audits where needed • Support the collation of exit questionnaires upon deselection • Attend and take minutes for all IOM MACC/MAP meetings in your cluster. Action admin actions such as de-registrations from the cohort. • Design and implement new procedures to improve info sharing with partners • Liaise with EMS team to track performance

Any internal YatH probation region applicants must have the permission from their Head to apply for this temporary position. Successful YatH Probation applicants will be treated as temporarily ‘loaned’ from their substantive role - and will return to their substantive role at the end of the period. 

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Qualifications
GCSE Grade A-C in English and Maths (or equivalent)
IT Skills; Microsoft: Word, Excel, Outlook, PowerPoint, PowerBi
NVQ Level 2 or equivalent

Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting.  An example of this, is the multi-agency ‘Visor’ system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks.

Senior Administrative Officers play a significant role, as they act as an interface between Business Managers, colleagues, and other partners on a wide range of issues. They will have line management responsibilities for Receptionist, Case Administrators, and other administrative staff. It’s a challenging and rewarding role, with great training, support, and opportunities to progress.

If you are successful in the recruitment process and join the Probation Service, your starting salary will be £25,310. The Probation Service offer the opportunity for annual pay progression. The table below shows the pay increases a Senior Administrative Officer could receive:

 

 

     1 Apr 24

     1 Oct 24

 

 

      £25,310

      £26,475

To be successful in this role:

·       You’ll love learning new things and can adapt to meet the needs of our organisation.

·       You’ll be prepared to use your own initiative and enjoy working as part of a team.

·       Multitasking will be second nature, ensuring tight deadlines are met.

·       You’ll use Agile methodologies and promote a culture of continuous improvement.

·       You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.

Please be aware that this role could have the potential to lead to a permanent role/contract

These are fixed term contracts until the 31st March 2025

Part time hours are 22.5 per week 

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

 


Expected Week Commencing 30th September 2024

17/09/2024, 23:55 hours.

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com

Please quote job reference.

If you require any assistance please email YatHPS.recruitment@justice.gov.uk. Please quote the job reference - 90114.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Behaviours
Delivering at Pace - 250 word limit
Managing a Quality Service - 250 word limit
Experience
CV
A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Use of Artificial Intelligence (AI)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Delivering at Pace
Managing a Quality Service
Changing and Improving
Experience
Question to be asked at interview
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.