90784 - Head of Community Integration - Kent, Surrey and Sussex
The role can be located within the Kent, Surrey and Sussex region and agreed with the successful candidate. There will be occasions where you would need to travel to London for meetings.
Overview of the job
The post holder will be the strategic lead for partnerships, commissioning and contract management. They will be a key member of the regional leadership team, reporting directly to the Regional Probation Director, and line manage the regional commissioning and partnerships and operational contract management teams.
Ensuring a comprehensive and equitable range of high-quality rehabilitation and resettlement interventions are in place and managed effectively across the region, building on local, regional and national joint-working opportunities such as co- commissioning, to ensure service users receive well-targeted, well-designed and well- delivered interventions that maximise their chances of leading non-offending lives.
They will work closely with the national NPS/HMPPS commissioning and contract management functions and the MoJ Commercial and Contract Management Directorate.
Summary
The post holder will set the strategic direction and oversee the management and development of all regional contracts and grants to provide assurances that effective and appropriate supplier oversight arrangements are in place, services are meeting agreed expectations and delivery across suppliers and/or local areas are integrated. This includes the mobilisation of new contracts and exit from existing contracts where appropriate.
They will oversee the review of existing contracts and development and implementation of the short, medium and long-term regional commissioning strategies to ensure that the right services are in place to meet service user, operational and wider needs. Accountable for the renewal/extension of existing contracts and delivery of new procurements.
They will oversee the management of key external relationships with the voluntary and private sector markets and wider partners, such as Police, Police and Crime Commissioners, Sentencers, Local Authorities, Devolved Authorities and Health Authorities, to ensure relationships are established, maintained and enhanced at a local and regional level. Maximising joint-working outcomes, such as improving service design, influencing and aligning priorities and co-commissioning of services.
In delivering their responsibilities, post holders will establish close working relationships with their operational counterparts within the region, other regional Heads of Community Integration, HM Prison Service, national NPS/HMPPS partnership, commissioning and contract management functions, MoJ commercial, policy, finance and legal teams, and other government departments.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Commissioning
• Consider best routes for future delivery once existing contracts expire and implementing make or buy decisions within the region.
• Agree new services to be commissioned, including the approach to contracting, the service specification, the length of time, geographical scope and ensuring new contracts are put in place in a timely manner and in line
with priorities.
• Ensure regional commissioning strategies have a robust evidence-base, account for service user and local needs, offer adequate provision across the region and offender groups, align with what services are available through statutory and other organisations, encourage a diverse market, are financially robust and offer best value-for-money.
• Ensure strategies influence, inform and align with national and wider community safety and criminal justice priorities and incorporate best practice and a pan-regional understanding.
• Manage supply and demand for all services to ensure offenders can access the services they need.
• Lead the development of service user involvement in the commissioning of services.
• Accountable for the Regional Outcomes and Innovation Fund budget and ensuring its use on initiatives to tackle cross-cutting social outcomes that are key to reducing reoffending and complement the wider landscape of services that sit alongside probation.
Contract Management
• Ensure all regional contracts have the appropriate levels of oversight and assurance, are managed in accordance with National Audit Office, Cabinet Office and HMPPS procedures and have effective controls, including ensuring financial payments are made in line with performance and Managing Public Money guidance.
• Oversee and, where appropriate, lead relationship management and governance of regional suppliers, including contract negotiations and change resolution.
• Ensure a consistent approach is taken across all regional contracts and working at a national level to develop, coordinate and implement a national approach to strategic or cross-regional suppliers.
• Oversee management of operational contract management and commissioning and partnership teams to ensure teams are fully focused on key priority areas.
• Ensure that performance and quality of contract delivery by suppliers across the region are consistently of a high standard, embedding a culture of continuous improvement and actively addressing underperformance.
• Ensure regular and effective reporting of supplier performance to regional senior leadership team and nationally.
• Accountable for all the regional contract and grant budgets and approval of monthly invoices.
Partnership-working
• Lead stakeholder engagement with key senior stakeholders.
• Drive the development of strong and positive relationships with local and regional stakeholders and partners to increase system integration, encourage collaboration in designing and delivering resettlement and rehabilitation services locally and identify joint-working or co-commissioning opportunities so as to improve service outcomes for service users.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
• Seeing the Big Picture
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
Essential Experience
Essential
• Significant experience in contract or performance management and/or service development and commissioning in a community safety or criminal justice, social care or health care setting.
• Experience of senior management in a community safety or criminal justice, social care or health care setting.
• Excellent understanding of contract management and government procurement processes, including experience of commercial discussions and negotiations with contractors around day to day contract delivery, change proposals and application of contract levers.
• Experience of leading the development and implementation of new and innovative ways of working to improve outcomes for service users.
• Significant experience of relationship management at a senior level.
• Significant experience of influencing and negotiating at a senior level.
• Experience of strategy and planning and setting strategic direction.
• Experience of project management.
• Experience of managing resources to a budget.
• Excellent oral and written communications skills.
• Significant experience of managing staff, including supervision, appraisal and coaching.
Desirable
• Experience of senior management in probation.
• Experience in both contract or performance management and service development and commissioning in probation.
Technical requirements
No specific qualifications are essential.
Desirable
• Qualification in contract management, procurement and supply e.g. via International Association for Contract & Commercial Management (IACCM)
or Chartered Institute of Procurement and Supply (CIPS).
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Interviews will be held in person at a location within Kent, Surrey & Sussex which will be confirmed following successful application stage.
There will be a 10 minute presentation that will be the opening to your interview. Further information will be provided nearer to interviews.
04/10/2024, 23:55 hours.
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.
Please quote the job reference - 90784.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.