24798 - Head of Judicial Workforce Strategy

£52,064 - £70,356
12 Months
Grade 7, Grade 6
Full Time, Flexible Working

Her Majesty’s Court and Tribunals Service (HMCTS) is an agency of the MoJ and provides the supporting administration for the judiciary across England and Wales and the non-devolved tribunals in Scotland and Northern Ireland.  It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet.

HMCTS is currently delivering a major transformation; the Reform Programme is a once in a generation opportunity to transform the entire HM Courts and Tribunals Service, enhancing the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the fore-front of an increasingly competitive international legal market as well as ensuring access to justice for all. Approximately £1 billion is being invested in the programme which is due to complete in 2023/24.

By the time the programmes of reform are complete the services will be simpler and easier to use with many straightforward services online. There will be much greater virtual, flexible working, significantly less reliance on paper-based manual administration, and there will be fewer buildings.

As Head of Business Strategy for HMCTS, I’m looking for people with strategic perspective, intellectual and analytical rigour, great people skills and a focus on pragmatic problem solving. If this interests you, please read on and apply today.


As Head of Judicial Workforce Strategy, you will build strong relationships and work with colleagues across HMCTS HQ and Operations, with policy colleagues in MOJ, with the Judicial Office (including Judicial College) and members of the judiciary and with the independent Judicial Appointments Commission. You will be responsible for:

  • Working strategically with analysts to understand future supply and demand for judicial time and resource, acting as the main ‘customer’ for the analytical modelling, and producing analysis and advice to inform key decision-makers;
  • Developing a medium and long-term strategy for judicial recruitment and workforce planning, developing a regular pattern of recruitment for the main groups of judges and taking a strategic approach to planning for less frequent competitions, and with flexibility to respond to ‘known unknowns’;
  • Playing a leading role in a ‘governance review’ to clarify, simplify and streamline the decision-making process for judicial recruitment and workforce planning, and make sure that information flows etc. support strong partnership working;
  • Working with the Judicial College to agree the annual ‘protocol’ about delivery of judicial training and development, and to develop and deliver training for judicial office holders as we roll out new, reformed services;
  • You will lead and manage a team of 4 staff, make sure they have well-designed roles with clear responsibilities and priorities and providing support, training, coaching and feedback to support their performance and development. You will also be part of the Strategy Unit’s leadership, helping to set our priorities and culture, building capability and supporting consistently high performance.

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Desirable skills:

  • Experience or knowledge of the justice system.
  • Experience or knowledge of workforce planning and working in a strategic environment.
  • Demonstrable success in shaping teams and managing resources.
  • Experience in building recruitment strategy as an internal stakeholder.
  • Experience of high level stakeholder engagement and management.
  • Experience in a strategy and analysis role, preferably within workforce planning.

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Key Civil Service Competencies

You will be required to provide evidence of the following key competencies at Level 4.

Seeing the Big Picture

  • Identify implications of Departmental and political priorities and strategy, to ensure plans and activities reflect these
  • Create policies, plans and provision to meet diverse needs based on an up-to-date knowledge of needs, issues and relevant good practice
  • Bring together views and perspectives of stakeholders to gain a wider picture of the landscape surrounding activities and policies

Making Effective Decisions

  • Push decision-making to the right level within teams, not allow unnecessary bureaucracy to suppress innovation and delivery
  • Analyse and evaluate data from various sources to identify pros and cons and identify risks in order to make well considered decisions.
  • Draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data – able to act or decide even when details are not clear.

Collaborating and partnering

  • Actively build and maintain a network of colleagues and contacts to achieve progress on objectives and shared interests
  • Actively involve partners to deliver a business outcome through collaboration
  • Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.

Delivering at Pace

  • Get the best out of people by giving enthusiastic and encouraging messages about priorities, objectives and expectations.
  • Clarify business priorities, roles and responsibilities and secure individual and team ownership.
  • Review, challenge and adjust performance levels to ensure quality outcomes are delivered on time, rewarding success

If you have any questions or would like an initial conversation before applying, please contact Amanda Rossi, PA to Rose Pennells (Amanda.rossi1@justice.gov.uk).

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Expected Tuesday 2nd April 2019

18/03/2019, 23:55 hours.

Closing Date: 18th March 2019 at 23.55 hours

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Candidate Information

You may be required to provide statements describing your skills and experience relevant to each of the selection criteria. We recommend that you structure any examples as Situation, Task, Action and Result. For more information about the recruitment process and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

In the event of a large number of applications, we reserve the right to undertake the following processes:

  • An automated online test where a benchmark must be passed to progress;
  • A sift on the lead selection criteria. If this happens, the lead criteria will be the first one listed in the advert.

During the selection process, you may be asked to undertake an additional assessment (such as written test). If this is applicable you will be notified of this when you are invited to interview.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance
Seeing the Big Picture
Making Effective Decisions
Collaborating and Partnering
Delivering at Pace

This Vacancy is closed to applications.