25032 - Head of Business Continuity Resilience Planning and Physical Security

Job Description

Background

Ministry of Justice (MoJ) Estate Directorate (ED) manages property and facilities management interests on behalf of the MoJ itself and its agencies and arms-length bodies including, notably, Her Majesty’s Prison and Probation Service (HMPPS). It also manages the estates of the Home Office (HO), Crown Prosecution Service (CPS), Department for Education (DfE), Ministry of Housing Communities and Local Government (MCHLG), Department for International Trade (DIT), Department for Exiting the EU (DExEU). It is responsible for a diverse range of assets which include prisons, secure training centres, operational buildings, approved premises and a mixed and varied office estate.

The Cluster forms is of the largest of its kind in Whitehall consisting of over 2,000 holdings nationally and is a trail blazer for future clusters and the One Public Estate agenda

About the team

The Corporate Resilience and Business Continuity team implements HMG and corporate policies and governance frameworks for physical security and business continuity and provides technical advice and assurance to minsters, the Permanent Secretary, Management Board and senior officials. They set overall Departmental policy from which the constituent agencies and business units derive their own business continuity plans. The Team supports the MoJ gold/silver/bronze emergency governance structure and the department’s 24/7 activation and alerting arrangements and stand-down procedures during a Continuity of Crisis Management (CoCM) activation scenario. In addition, they provide specialist physical security advice to support ED building and refurbishment projects across the HQ campus.

The team sits functionally in the ED Technical Services Hub which provides advice across technical disciplines at all stages of the estates life-cycle to colleagues in ED and its customers. These include HMPPS, HO and the other government departments the ED supports.

Purpose of the role

• Directing the department’s Business Continuity Centre of Excellence; providing visible leadership of continuity and resilience across the MoJ estate and acting as an exemplar of business continuity practice across Government. Representing the department at Civil Contingencies Secretariat and cross-government resilience and continuity programme meetings.
• Supporting the Secretary of State and ministers to meet the wider priorities of Government during times of disruption. Representing the Department on business continuity matters at COBR meetings. Providing professional advice and support to the Department’s Gold/Silver/Bronze Command structure during unexpected events affecting mission critical activities.
• Accountable to the Permanent Secretary for ensuring that robust Business Continuity arrangements are in place across the Department in accordance with mandatory Government requirements to have plans in place to mitigate threats identified in HMG’s National Risk Assessment.
• Responsible for the efficient and effective management of all aspects of business continuity and resilience planning for the London HQ campus on a 24/7 basis.
• Embodying the principles of the Government Property Profession by providing specialist technical advice on the delivery of physical security functions across the Department. Analysing, evaluating and interpreting various evidence to provide a strategic view on physical security issues to the Estates Director.
• Supervising an interdisciplinary team providing specialist technical support, advice and guidance on business continuity and resilience planning for core HQ businesses, Agencies, ALB’s and NDPB’s.

Deliverables/ Responsibilities

Physical Security:

a) Implementing policies and procedures:

• Oversee physical security assessments and audits of all HQ Campus sites to ensure they are carried out to the required standard and in a timely manner.
• Liaise with Justice Digital & Technology partners to review physical access controls at locations where key ICT installations require accreditation.
• Develop security plans for new and refurbished HQ sites to ensure they are compliant with Cabinet Office Minimum Security Standards whilst taking a strategic view on the impact to business objectives and limiting capital expense to the Department.
• Support project delivery management to give advice in the physical security arena. Understand project expectations and desired outcomes and provide creative and pragmatic solutions to issues that arise.

b) Rosa and STRAP management:

• As Rosa Partner Security Officer undertake specialist user training to manage this highly sensitive cross-government IT shared service.
• Responsible for ensuring all users of the system are security cleared; validate new account requests; certify that the system is used in accordance with security procedures (SYOPS) and that all physical security requirements to protect the system are met.
• Manage and investigate security incidents and escalate as appropriate to the Rosa Service Programme team
• Work collaboratively with the Rosa Central Security Officer (in the Cluster Security Unit) to maintain local systems, service requests and audits of security documentation.
• Lead on the management of locally held STRAP material to support the requirements of both ministers and the Permanent Secretary’s Private Offices. Maintain records and support the Cluster 2 Security Unit in the audit of sensitive data.

c) Risk management:

• Monitor business continuity threats and risks and represent the Department at Cabinet Office Horizon Scanning and National Risk Assessment meetings.
• Liaise with the Security Service, police, Civil Contingencies Secretariat and other key stakeholders to develop protective measures for the MoJ estate. Ensure such arrangements are consistent with government plans, particularly within the Government Secure Zone (GSZ).

f) Continuity and Resilience:

• Setting the overall direction of the BC Centre of Excellence. Acting as the central point of contact on BC issues for MoJ senior management, the Cabinet Office and other government departments.
• Managing the BC Governance Board; ensuring the timely delivery of board papers and attending meetings.
• Leading the department’s Gold Command secretariat during an incident, providing support and advice to senior leaders.
• Supporting the work of major programmes and projects by providing advice and strategic direction to ensure delivery includes robust and relevant BC management procedures.
• Leading on the establishment, maintenance and testing of the Department’s arrangements for business continuity management. Ensuring standards are consistent, conform to recognised professional and technical standards and are continuously improved to ensure recovery of key business areas in the event of disruption or a major incident.
• Leading on the development and alignment of the Department’s BC policy, objectives and standards with HMG requirements, including development and continual improvement of the Department’s Continuity of Crisis Management (CoCM) Plan.
• Managing the department’s 24/7 activation and alerting arrangements and stand-down procedures as required by HMG during a CoCM activation scenario and in line with the Government’s National Resilience Planning Assumptions.
• Ensuring that the MoJ has a pool of CoCM trained and security cleared (minimum SC, preferably DV), responders which meet the minimum CoCM staffing assumptions for a forward liaison presence at HMG’s alternative HQ (AHQ) to allow the Department to respond and interact with AHQ for the duration of a CoCM activation.
• Facilitating the testing of both CoCM and local business continuity/crisis management plans; assisting in the running of tests and acting as the senior liaison officer between the Departments Gold/Silver/Bronze response team and senior business partners to ensure effective communication between business areas and key stakeholders.
• Manage the Duty Security Officer rota to ensure a 24/7 response is available to react to emergencies and developing incidents as directed by the Executive Committee, (ExCo). Ensure that the Duty Security Allowance is applied in accordance with accepted policy agreed with HR Directorate and signed off by ExCo.

g) Professional standards:

• Head of profession for business continuity management and resilience planning, providing professional assurance for their own work and that of their staff.
• Maintaining up to date physical security, (property sector) and business continuity knowledge through Continuing Professional Development (CPD), demonstrating relevant awareness, experience and skills effectively.
• Representing positively the Civil Service and the Government Property Profession within their professional bodies and to external organisations and networks.
• Demonstrating professional standards and promoting CPD to staff.

h) Management:

• Management of an interdisciplinary team providing specialist technical support, advice and guidance on physical security, business continuity, incident management and resilience planning.
• Managing the throughput of work; monitoring performance against objectives and budgets; ensuring that priorities are met and the business plan is reviewed to maintain baseline standards and ensure delivery of targets.
• Encouraging diversity within the team and diversity awareness in dealing with customers.
• Respond to FOI requests, PQ's, minister’s cases and similar correspondence

Essential Criteria:

• Full membership of the Business Continuity Institute (MBCI) for which a specialist skills allowance is payable.
• A Post-Graduate Diploma in Business Continuity, [BCM(Dip)] or Certificate of the Business Continuity Institute (CBCI), or working towards this.
• Familiarity with HM Government’s Security Policy Framework and National Resilience Planning Assumptions.
• Accredited CPNI Skills for Security training certification or working

       toward achieving these skills.

Desirable:

• Full membership of the Security Institute, (SyI) and/or membership of the Emergency Planning Association (MEPS)
• BSI internal auditor/advanced auditing (BS25999/ ISO 22301) certification

Additional Information:

1. The post holder must have or be willing to apply for National Security Clearance at DV level.
2. The post holder manages the Department’s 24/7 business continuity and CoCM activation, alerting arrangements and stand-down procedures, which may lead to out of hours working during an incident.   You will be required to take part in an on-call duty officer rota to respond to urgent issues outside of normal business hours. An allowance is payable, which covers call-out, response and overtime.
3. Based in London the role will involve occasional travel to MOJ establishments throughout England and Wales.
4. Due to the specialist nature of this job it is not considered suitable for part-time applicants or job sharing.
5. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered.

Core Competence Profile

Setting Direction

• Making Effective Decisions

Analyse and evaluate data from various sources to identify pros and cons and identify risks in order to make well considered decisions that take account of the wider context, including the business objectives of the organisation.

Take responsibility for the options and recommendations arising in order to provide professional credibility and authority ensuring the accuracy of data and information by applying appropriate industry / best practice benchmarks.

Identify the key issues in complex situations, clarify understanding of stakeholder needs or expectations to ensure the most appropriate and cost-effective outcomes.

Engaging People

• Leading and Communicating        

Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work.

Exhibit the appropriate professional authority and credibility to ensure acceptance of recommendations / proposals by colleagues and stakeholders.

Clarify strategies and plans, giving clear sense of direction and purpose for self and team.

• Collaborating and Partnering

Actively build a network of colleagues and contacts to achieve progress on objectives and shared interests and support cross-government professional communities.

Demonstrates genuine care for staff and others - build strong interpersonal relationships.

Encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible. Play an active role in developing talent within the profession.

Delivering Results

• Managing a Quality Service

Exemplify positive customer service behaviours and promote a culture focused on ensuring customer needs are met and that professional standards are demonstrated.

Establish how the business area compares to customer service expectations and industry best practice and identify necessary improvements in plans.

Ensure adherence to legal and regulatory requirements in service delivery and build diversity and equality considerations into plans.

Government Property Profession

• Sustaining and developing the Government Property Profession

Taking a strategic view of how property impacts on the business objectives of the organisation.

Providing professional assurance for their own work and that of their staff.

Managing complex technical risks and decisions and seeking specialist expertise as necessary.

We require candiadtes to have the following qualificartions or currently working towards achieving these skills:

- A Post-Graduate Diploma in Business Continuity, [BCM(Dip)]

- A certificate of the Business Continuity Institute (CBCI)

- Accredited CPNI Skills for Security training certification

Please insert this information into the section titled: relevant previous experience and skills