45927 - Commercial Administration Officer

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Grade: Band  D  (£22,566  -  £26,901  Manchester  Hotspot  Salary)  - Please note any new entrants into the civil service will start at the bottom of the advertised banding scale. If you hold a certificate of competence in procurement and supply (CIPS) you will be entitled to an annual allowance of £1,500. If you hold Membership of the Chartered Institute of Procurement and Supply (MCIPS) you will be entitled to an allowance of £4,000 annually. 

Building/Site:  National but frequent travel to Redfern Building, Redfern Street, Manchester, M60 0AE will be required post July 2021 

About the Role 

The Ministry of Justice (MoJ) serves the public by upholding the rule of law, and by delivering an efficient, fair, timely and effective justice system in which the public has confidence. 

• We enforce the decisions of the court: we punish offenders and work to reduce reoffending. We prevent victims by changing
• In partnership with an independent judiciary, we run the courts and tribunals service, helping individuals, businesses and families resolve their
• We protect vulnerable members of society and children and help to ensure victims of crime get
• We provide legal aid and advice for those cases where it is
• We develop policy on all aspects of law and justice, both domestically and internationally, helping to build a legal and rights framework that is clear and proportionate and that commands confidence around the 

The Ministry of Justice is a major government department, at the heart of the justice system. Responsible for courts, prisons and probation services, we work to ensure sentences are served and offenders are given rehabilitation opportunities to become law-abiding citizens. 

The Commercial and Contract Management Directorate (CCMD) manages over 1000 active contracts and spends £3.5bn a year and is crucial to the successful delivery of prison and court reform programmes. It provides procurement and contract management activities across a wide range of categories, ensuring value for money agreements are in place for wider MoJ staff to source goods and services from.

Rehabilitation Services portfolio 

Within our accessible and lively city centre base in Manchester, we have an expanding sourcing and category management function, we lead a broad range of high-profile categories, including: 

• Transforming Rehabilitation
• European Social Fund
• Prison Resettlement Services and National Probation Service Contracts 

We are seeking individuals who have a desire to take ownership, bring new ideas for continuous improvement and act passionately as part of a growing team. 

Key responsibilities 

• Maintenance and updates to the relevant commercial systems, such as the Bravo eSourcing portal, SOP, Internal Trackers, Find A Tender and Contracts Finder
• Managing P2P processes for the category from processing requisitions to placing orders
• Monitoring team inbox, management and development of team processes
• Assessing actions that need to be taken to support the team, supporting commercial team members and carrying out instructions
• Managing IT requests for the team
• Arranging and booking meetings. Document management (drafting agendas for meetings, sending key documents on behalf of team members)
• Resolving business and supplier enquires by telephone and email
• Managing the production of MI reports for a range of internal and external stakeholders
• Managing sensitive information in a confidential manner
• Working with Commercial Administrative Officers across the Directorate to standardise processes, and report and implement lessons learned and best practice
• Improving processes and data management 

Experience 

The post holder must be keen to learn and demonstrate experience in the following areas: 

Essential

• An ability to plan, organise and manage your own time effectively
• Excellent verbal and written skills, with an ability to communicate with clarity and confidence to a wide range of stakeholders
• Competent with Microsoft Office programmes such as Outlook, Word and Excel 

Desirable

• Experience of analysing data and presenting this in a clear and user-friendly format
• Knowledge of procurement tools, techniques and
• Exposure to iProcurement Systems, e.g. Oracle or 

Behaviours 

The Civil Service Success Profiles Framework sets out standard skills, knowledge and behaviours that all civil servants are expected to meet. You will be required to provide evidence of the following competencies at level 2: 

• Communicating and Influencing
  • Communicate purpose and direction with clarity, integrity and enthusiasm
  • Respect the needs, responses and opinions of others
• Seeing the Bigger Picture
  • Understand how your role fits with and supports organisational objectives
• Managing a Quality Service
  • Ability to organise own workload effectively and adapt to changing priorities
  • Builds productive relationships and shares knowledge, information and learning
  • Communicates with confidence in both written and verbal forms
• Changing and Improving
  • Seeks feedback from customers and/or suppliers and uses this to improve services
  • Uses own initiative to identify and implement opportunities for improvement