47711 - DTS Standing Data and Business Process Officer

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

Merit List:

HMCTS run a Merit List, where candidates who are unsuccessful at interview, by only a few points, can be offered other roles, at the same band, for up to 12 months!

So, it is always a good idea to apply for a role, and try as best as you can at interview, as you never know what future opportunities it may open! You will be able to view your status via the application screen. If you have been added to the Merit List, your status will show either Merit or Reserve list.

Introduction:

Do you want to be part of one of the largest tech programmes in Central Government? Do you want to be empowered to be creative, curious and have your ideas listened to?

These are exciting times at Her Majesty’s Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

Within HMCTS, Digital & Technology Services (DTS) is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

Within DTS we have a Small Reference Data Team of Legal Advisers and Data Processing Officers who Manage the Standing Data for our business critical criminal systems, including Libra and Common Platform, ensuring our systems and processes remain compliant with the law, and cross Government data standards. They maintain Offences, Results, Orders Notices and Warrants, and all relevant Standing data to maintain business processes, and the flow of data across the Criminal Justice Agencies.

Job Description:

The National Standing Data Team (NSD) ensure criminal court systems remain compliant with new and existing legislative requirements, and compliant with CJS Data Standards and wider Government data standards. They create Offence and Result codes, Orders and Notices and other standing data to our systems, including Libra and Common Platform, working with the Legal Advisers to ensure legal compliance.

Key Responsibilities:      

• Work with Legal advisers to produce orders and notices, offences codes and other standing data, compliant with legal requirements for Libra, Libra MIS, ITS, Common Platform, Applications register and Xhibit;
• Work with PNLD to provide monthly updates to the offence library;
• Work with court staff on disputes and queries on standing data;
• Work with, and manage, IT suppliers to deliver standing data changes in the criminal application set;
• Test and assure products before release into the live environment;
• Ensure case management systems data complies with criminal justice system (CJS) data standards (including Bichard 7 requirements);
• Analyse issues and draft solutions;
• Liaise effectively with stakeholders, across HMCTS and the CJSE.

Skills & Experience:

• Excellent problem solving and analytical capabilities
• IT competent, in use and in problem solving
• Strong customer focus in a demanding environment.
• Good written, presentation and strong communication skills
• Experience of project management of small project

Desirable Criteria:

• Knowledge of Criminal IT systems, Libra in particular.
• Experience of Working in a criminal court, Magistrates and / or Crown
• Knowledge/experience of databases and xml schemas

Application process:

The following areas of Success Profiles will be used to assess and score your application during the sift, and interview.

• Experience – As demonstrated in your CV, statement of suitability, and application form
• Behaviours – We will be using the 4 behaviours below.

Key Civil Service behaviours:

You will be required to provide evidence of the following key behaviours at Level 3

Communicating and Influencing

·        Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.

·        Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness.

·        Ensure communication has a clear purpose and takes into account people’s individual needs.

·        Share information as appropriate and check understanding.

·        Show positivity and enthusiasm towards work, encouraging others to do the same.

·        Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.

Making Effective Decisions

·        Understand own level of responsibility and empower others to make decisions where appropriate.

·        Analyse and use a range of relevant, credible information from internal and external sources to support decisions.

·        Invite challenge and where appropriate involve others in decision making.

·        Display confidence when making difficult decisions, even if they prove to be unpopular.

·        Consult with others to ensure the potential impacts on end users have been considered.

·        Present strong recommendations in a timely manner outlining the consideration of other options, costs, benefits and risks.

Delivering at Pace

·        Show a positive approach to keeping the whole team’s efforts focused on the top priorities.

·        Promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation.

·        Ensure the most appropriate resources are available for colleagues to use to do their job effectively.

·        Regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks.

·        Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.

·        Allow individuals the space and authority to meet objectives, providing additional support where necessary, whilst keeping overall responsibility.

Managing a Quality Service

·        Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.

·        Work with stakeholders to set priorities, objectives and timescales.

·        Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.

·        Identify risks and resolve issues efficiently.

·        Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements.

·        Establish ways to find and respond to feedback from customers about the services provided.

HMCTS offers a range of benefits:

Annual Leave:

Generous allowances for paid holiday starting at 25 days per year and rising as your service increases, plus bank holidays and 1 privilege day usually taken around the Queens’ birthday.

Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

Up to 5 days paid leave for voluntary work you may wish to undertake.

Pension:

A generous pension scheme on average of up to 22%

Training:

HMCTS is committed to staff development and offers an extensive range of training and development opportunities through Civil Service Learning and with the assistance of our Learning and Development

Support:

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
• Free annual sight tests for employees who use computer screens.

Networks:

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees